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Tech: Deleting Corrupted Java File

Nick E 09 Dec 08 - 05:42 PM
Nick E 09 Dec 08 - 06:20 PM
bobad 09 Dec 08 - 06:31 PM
JohnInKansas 09 Dec 08 - 06:36 PM
olddude 10 Dec 08 - 04:21 PM
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Subject: Tech: Deleting Corrupted Java File
From: Nick E
Date: 09 Dec 08 - 05:42 PM

I realize this is not music related but I beg indulgence. While trying to upgrade my java I got a corruted file. I have deleted all other files but this one. When I try to unistall this one (Windows XP os) I get the "Fatal Error" mesage. According to Aol tech help this file is blocking me from being able to download a working version of Java.
Now I realize I could reinstall my os, but then, because I dont have an aol disc to reinstall I would not be able to get back online. Aol is sending me a disc but that will take 5-10 days, so I guess unless someone has an idea how to delet the corrupted file, I'll just limp along till the disc comes. At least I can use sites like this that dont rely on java.
Any ideas?
Thanks
Nick


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Subject: RE: Tech: Deleting Corrupted Java File
From: Nick E
Date: 09 Dec 08 - 06:20 PM

Actually the file is called Java(TM) Update 6 11 and it shows up when I go to un-install and when I try to remove it I get "Fatal Error During Instalation" however it does not show up when I search hard drive for files or folders.


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Subject: RE: Tech: Deleting Corrupted Java File
From: bobad
Date: 09 Dec 08 - 06:31 PM

Just a guess (I'm no techie) but the file may be in a Temp or Cache folder, have you tried cleaning those out?


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Subject: RE: Tech: Deleting Corrupted Java File
From: JohnInKansas
Date: 09 Dec 08 - 06:36 PM

The most common cause of a failure to delete - or to properly update - is that a file is open when you try to change it.

The usual and obvious solution is a "Safe Boot" that doesn't start any of the "startup" functions, delete the file there, and then reboot back to normal Windows.

The installation of the update may have failed because you had a Java application open (or recently open and not fully released) when the update attempted to install. (?)

"Normal" places for a download-for-update file are either on the desktop or in Temporary Internet Files, which may not be included in a file search in "obvious places," so you might try looking specifically in those places to find the file.

It's possible the file has been deleted but that an "install" or "open" applet is in start/startup, or a load line is still in registry, either of which could be calling for the file and producing a misleading error message.

Sun Microsystems is the authority on this Java update, if it's the one that I got recently. There are lots of other places to get it (including Microsoft) but I've had less trouble since I started "going to the source." They may have more knowledgeable help, perhaps even in a FAQ since this update is going out recently.

John


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Subject: RE: Tech: Deleting Corrupted Java File
From: olddude
Date: 10 Dec 08 - 04:21 PM

If you are using Internet Explorer
go to tools, Internet options, and click the delete files button
then reinstall again. you can find the runtime environment here


java runtime


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