Instruments (and cod): After Sales service
Subject: After Sales Service|
Date: 13 Dec 08 - 02:52 PM
Just had a coupla problems...one with a mandolin and one with a codfish!! As you do.... :-)
Full marks plus to both Collings and Waitrose for more or less instant sorting of probs.... It's quite gratifying these days to be treated both professionally and pleasantly by what I'd class as biggish outfits....
Anybody had similar good/bad experiences...?
Regards to all.........Spot
Subject: RE: After Sales service|
From: Richard Bridge
Date: 13 Dec 08 - 04:10 PM
Saga Musical Instruments, USA.
The table of your mandolin has split sir? The one with the lifetime guarantee written on the label inside the soundhole? The guarantee that says nothing about "USA only"?
You're in England and the first retail purchaser?
No Sir, we won't do anything about the guarantee or fixing it.