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Tech: says password has been e-mail to me but

GUEST,MorwenEdhelwen1 16 Apr 11 - 02:58 AM
Bonnie Shaljean 16 Apr 11 - 04:47 AM
Bonnie Shaljean 16 Apr 11 - 04:55 AM
GUEST,MorwenEdhelwen1 16 Apr 11 - 06:40 AM
machree01 16 Apr 11 - 07:00 AM
GUEST,MorwenEdhelwen1 16 Apr 11 - 07:26 AM
Max 16 Apr 11 - 11:43 AM
maeve 16 Apr 11 - 12:10 PM
JohnInKansas 16 Apr 11 - 01:08 PM
Max 16 Apr 11 - 01:42 PM
Joe Offer 16 Apr 11 - 03:46 PM
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Subject: Tech: says password has been e-mail to me but
From: GUEST,MorwenEdhelwen1
Date: 16 Apr 11 - 02:58 AM

I typed my password, but was told it didn't "match any members' records" so I can't log in. Awhile ago I got a message that said my password had been emailed to me, so when I checked my email I couldn't find it. Can anyone help me out?


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Subject: RE: Tech: says password has been e-mail to me but
From: Bonnie Shaljean
Date: 16 Apr 11 - 04:47 AM

People have had this problem before (see the thread below) and I think the automatic-sender doesn't work properly.

Email Joe on joe@mudcat.org and be sure to put "Mudcat" somewhere in the subject heading and he will no doubt be able to help you.

Cant reset cookie, wont snd me my passwd
http://mudcat.org/thread.cfm?threadid=134839


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Subject: RE: Tech: says password has been e-mail to me but
From: Bonnie Shaljean
Date: 16 Apr 11 - 04:55 AM

Joe says this feature hasn't worked in several years - is there any reason it can't be fixed?


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Subject: RE: Tech: says password has been e-mail to me but
From: GUEST,MorwenEdhelwen1
Date: 16 Apr 11 - 06:40 AM

It could be because my Webmail account is full and keeps rejecting any sent emails.


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Subject: RE: Tech: says password has been e-mail to me but
From: machree01
Date: 16 Apr 11 - 07:00 AM

the same thing happen to me, and i contacted joe@mudcat.org and he sorted it all out for me.


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Subject: RE: Tech: says password has been e-mail to me but
From: GUEST,MorwenEdhelwen1
Date: 16 Apr 11 - 07:26 AM

E-mailed Joe with my username in the subject line.


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Subject: RE: Tech: says password has been e-mail to me but
From: Max
Date: 16 Apr 11 - 11:43 AM

I think I fixed this today.


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Subject: RE: Tech: says password has been e-mail to me but
From: maeve
Date: 16 Apr 11 - 12:10 PM

Thank you, Max.


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Subject: RE: Tech: says password has been e-mail to me but
From: JohnInKansas
Date: 16 Apr 11 - 01:08 PM

As a (probably unnecessary) reminder to all of us, the email to remind or reset a password can only be sent to the email address on record from when you joined, if you haven't updated your personal information.

If you've changed your email address you really do need to update your personal info, and check what's there once in a while to be sure it still says what you want it to say now.

John


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Subject: RE: Tech: says password has been e-mail to me but
From: Max
Date: 16 Apr 11 - 01:42 PM

Thank you John, well said. An important point. Take a moment to check the accuracy of your membership data. Even mine was out of date.


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Subject: RE: Tech: says password has been e-mail to me but
From: Joe Offer
Date: 16 Apr 11 - 03:46 PM

Password send to Morwen, in case the password sender still didn't work (but the password sender worked for me, so maybe I'll have to retire now).

-Joe, who does NOT get up early in the morning-


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