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Tech: Runtime Error. Help Please!

wilbyhillbilly 22 Dec 12 - 01:53 AM
JohnInKansas 22 Dec 12 - 02:45 AM
GUEST,Grishka 22 Dec 12 - 05:31 AM
GUEST,Grishka 22 Dec 12 - 05:55 AM
wilbyhillbilly 22 Dec 12 - 06:47 AM
GUEST,Grishka 22 Dec 12 - 09:41 AM
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Subject: Tech: Runtime Error. Help Please!
From: wilbyhillbilly
Date: 22 Dec 12 - 01:53 AM

I have been using Picture It 2002 on my pc since I got it (winXP) but now I get this runtime error message,

Runtime Error!
Program:C:\Program Files\Microsoft Picture It! 2002\pip.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information


I have spent days searching the net (after contacting Microsoft who said it was now out of date and there was no fix any more) and found that several others had this problem but it was a couple of years ago and the patches that they suggested do not work now.

Surely there must be something I can do to get it back, I really need it as a lot of my files use it for the graphics and now they won't load.

I'm getting a bit desperate now, and as a last resort I have come back here to hopefully find some kind person with the answer.

I live in hope!


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Subject: RE: Tech: Runtime Error. Help Please!
From: JohnInKansas
Date: 22 Dec 12 - 02:45 AM

When we migrated to Win7 several programs that we tried to bring on from the older OS (that Microsoft said were still compatible) gave similar, although not identical, error messages. The closest thing I found to a workaround was to always open the program by right clicking on the desktop icon and picking "Run as Administrator." The "brand new" Microsoft Streets and Trips 2012, certified as Win7 compatible, that I bought almost two years later, has the same problem and will ONLY RUN if I open it as Administrator.

No guarantees, but it wouldn't take long to try it and see if it works. One of the fairly common problems with older programs is just that the "certificate" built in to the program has an expiration date, and the OS security system blocks it as possible malware. Running as Admin usually will override the blockage. Sometimes the certificate is in something that doesn't load immediately when the program looks like it comes up, but things crash when the system gets to the cert.

You may have to put a checkmark on the icon properties, (Compatibility tab in Win7) to Run As Administrator to get the choice when you right click, but sometimes it shows up without the checkmark.

Absolute SWAG, pending arrival of someone who knows something.

John


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Subject: RE: Tech: Runtime Error. Help Please!
From: GUEST,Grishka
Date: 22 Dec 12 - 05:31 AM

wilbyhillbilly, I am not the person "who knows something", but that at least I know, following Socrates.

You my get more help if you are more specific. Still the same PC with WinXP? Changed anything, such as bought more RAM? Crashes always?

Five minutes of googling suggest the following: the error exists because the programmers did not anticipate more than 850MB (or 512?) of RAM. Last ressort in this case: remove the extra RAM.

Microsoft offered a patch "pi19299.exe". Did you manage to download that? If so, it may refuse to execute because it was only certified for earlier versions of XP. This checking can be circumvented by unpacking the .exe file manually using some "Universal Extractor". Copy the resulting files to the PI folder (rename the existing version of PIPCore6.dll before) and double click on "UNIQUEID.reg" to update the registry.

This much from the net, none of my own wisdom in any sense. Use it at your own risk, or wait for The One Who Knows Something.

Merry Christmas!


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Subject: RE: Tech: Runtime Error. Help Please!
From: GUEST,Grishka
Date: 22 Dec 12 - 05:55 AM

PS: Unpacking works by simply changing the file name "pi19299.exe" to end with ".zip", then double-clicking. I found that out by downloading a copy of "pi19299.exe" from an obscure source, so it may be infested.


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Subject: RE: Tech: Runtime Error. Help Please!
From: wilbyhillbilly
Date: 22 Dec 12 - 06:47 AM

Thanks for the replies,

John, I am down as administrator, tried right click anyway but no joy.

Grishka, I too discovered the 19299 file but that didn't work.

Still the same OS and PC, never had problems with crashes, BUT I have recently increased the RAM which now I suspect might be the problem, but I think I would rather have more RAM so looks like I will just have to dump Picture It if I can't get round it.

Thanks anyway


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Subject: RE: Tech: Runtime Error. Help Please!
From: GUEST,Grishka
Date: 22 Dec 12 - 09:41 AM

wilbyhillbilly, what did it do if it didn't work? Have you tried changing the name from "pi19299.exe" to "pi19299.exe.zip" and proceeding as suggested in my message?


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