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Tech: Problem with Adobe Flash player 11

Girl Friday 14 Jul 13 - 09:01 AM
alex s 14 Jul 13 - 09:54 AM
JohnInKansas 14 Jul 13 - 12:30 PM
Q (Frank Staplin) 14 Jul 13 - 07:40 PM
Joybell 14 Jul 13 - 07:49 PM
Tangledwood 14 Jul 13 - 10:38 PM
GUEST 14 Jul 13 - 11:40 PM
Girl Friday 15 Jul 13 - 07:41 AM
Girl Friday 15 Jul 13 - 08:27 AM
JohnInKansas 15 Jul 13 - 09:11 AM
Q (Frank Staplin) 15 Jul 13 - 01:33 PM
Artful Codger 15 Jul 13 - 02:51 PM
JohnInKansas 15 Jul 13 - 02:57 PM
Joybell 15 Jul 13 - 05:24 PM
Mr Red 16 Jul 13 - 08:28 AM
Girl Friday 16 Jul 13 - 11:35 AM
Joybell 20 Jul 13 - 05:54 PM
Sandra in Sydney 21 Jul 13 - 02:03 AM
Girl Friday 21 Jul 13 - 11:37 AM
GUEST,JHW(cookie still on old computer) 21 Jul 13 - 07:02 PM
Jeri 21 Jul 13 - 07:58 PM
JohnInKansas 21 Jul 13 - 10:04 PM
Girl Friday 24 Jul 13 - 05:22 AM
JHW 24 Jul 13 - 10:31 AM
Girl Friday 26 Jul 13 - 01:23 PM
Girl Friday 26 Jul 13 - 05:47 PM
GUEST 26 Jul 13 - 10:29 PM
Girl Friday 28 Jul 13 - 09:22 AM
gnu 28 Jul 13 - 09:31 AM
JHW 28 Jul 13 - 04:27 PM
Joybell 28 Jul 13 - 06:03 PM
JohnInKansas 28 Jul 13 - 08:39 PM
Girl Friday 29 Jul 13 - 12:40 PM
JHW 29 Jul 13 - 04:00 PM
Girl Friday 10 Sep 13 - 08:17 AM
Girl Friday 26 Sep 13 - 08:11 AM
Sandra in Sydney 26 Sep 13 - 09:57 AM
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Subject: Tech: Problem with Adobe Flah player 11
From: Girl Friday
Date: 14 Jul 13 - 09:01 AM

Hi Folks. Is anyone else out there experiencing this? I downloaded the latest Flah Player (version 11). Now I can't view videos. Youtube just shows black squares, and Facebook shows thumbnail but clicking on it makes it go blank. Any suggestions on fixing this would be appreciated.


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Subject: RE: Tech: Problem with Adobe Flah player 11
From: alex s
Date: 14 Jul 13 - 09:54 AM

replace the missing "s"??

SOOOOO SORRY, I'll get me coat......


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Subject: RE: Tech: Problem with Adobe Flah player 11
From: JohnInKansas
Date: 14 Jul 13 - 12:30 PM

Some program installations need a reboot of the computer to finish the installation. If you haven't done a restart since installing you might try it, and see if Flash works after the restart.

Many programs, especially "accessory" stuff like Flash, don't say whether it's safe to install a new version on top of an existing one. When problems appear, a common recommendation is that you UNINSTALL all existing versions of the program, reboot, and then download and install the new one so that you get a "clean" new version.

Since Flab ... Flub ... FLASH is a fairly small program, it shouldn't take long to just clean it out and do a "doitover" install.

Be sure you get your download from a reputable site, in the case of Flash probably direct from Adobe.

John


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Q (Frank Staplin)
Date: 14 Jul 13 - 07:40 PM

I keep getting a request to install, and tried once, but it wouldn't install. Haven't tried again, don't need it nohow.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Joybell
Date: 14 Jul 13 - 07:49 PM

Funny. I thought it was me. The same problem. I've just spent the whole weekend uninstalling- reinstalling --restarting. I've gone direct to the source. Before I started all this I was finding that You Tube kept giving me the Blue-Screen-of-Death unless I went in via Mozilla then it was OK. I tried to install Flash Player 11 so that I could download videos. Now I can't even view them via Explorer OR Mozilla. Watching this space more with hope than in anger (towards my computer that is)
Joy


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Tangledwood
Date: 14 Jul 13 - 10:38 PM

It might be worth doing a malware scan. I accepted an Adobe Flash update last week and it apparently installed the Zero Access Trojan, which took some time to remove. I found
this site useful in solving the problem.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: GUEST
Date: 14 Jul 13 - 11:40 PM

http://www.adobe.com/ca/products/flashplayer/faq.html

Look in the support heading.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 15 Jul 13 - 07:41 AM

Thanks for all the help and advice my friends. Will try your solution ideas and let you know which works for me.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 15 Jul 13 - 08:27 AM

Thanks. It would seem that my Flah player is up to date. I checked with the support and the answer offered was to disable Real Player. Should I even consider it ? There is only an option to uninstall.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: JohnInKansas
Date: 15 Jul 13 - 09:11 AM

The "disable" terminology is generally used with respect to add-ons used with a browser. A somewhat dated (possibly obsolete) Wikipedia article on Real Player indicates some features use Internet Explorer functions, so you might be able to enable/disable it in IE. [Look at Tools|Manage Add-ons in IE]. Whether you can do the same in other browsers is ... ?????

Windows Control Panel generally offers only uninstall.

The same Wiki article does say that Real Player "has been mostly supplanted by Flash" but I don't know how much credence to give that opinion. Some of the premium/paid versions of RP may have capabilities you'd want to keep, but a free version should be easily replaceable if you change your mind.

According to some "white hats" Flash is no longer "the most mediocre program available," since Java took over the top postition when Oracle took Java away from Sun - but that's sort of a thread drift. ...

John


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Q (Frank Staplin)
Date: 15 Jul 13 - 01:33 PM

Disable RealPlayer? I use it a lot to record youtube.
Why?


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Artful Codger
Date: 15 Jul 13 - 02:51 PM

Whenever my browser (Firefox) loads a Flash clip, I can go for coffee while I wait for my computer to unfreeze. I hate Flash.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: JohnInKansas
Date: 15 Jul 13 - 02:57 PM

Real Player and Adobe Flash perform very similar/overlapping functions, at least for some things where you might use either of them.

If you're trying to install Flash, Adobe may tell you to disable Real Player. If you're trying to install Real Player, Real.com may tell you to disable Flash.

Neither provider will tell you what conflicts between the two make it inadvisable to have both enabled at the same time, although there do seem to be some "ego conflicts." As when the teacher says the kids "don't play well together" it's often because certain of the "mommies don't get along" so there may be some of that too.

Then, of course, there's the "third party" factor, since Microsoft doesn't really seem to like either very much - since they both(?) stopped letting Mickey put them in Windows as free/default options.

John


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Joybell
Date: 15 Jul 13 - 05:24 PM

Thank you from me too everyone. I'm thinking this advice may have untangled my problem too. At least I'm getting an understanding.
Joy


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Mr Red
Date: 16 Jul 13 - 08:28 AM

If you use a Mac - beware Flash updates. There was a virus doing the rounds 6 months ago (sorry I have to repeat it) ON MACS. Called FlashBack or some such.

Is this vaguely appropriate?

The other problem with Macs (apart from the conceit that they don't get viruses) is the Java update that took a very long time for Apple to admit and issue - for security reasons. If they believe they are invulnerable then security updates are off the radar.

Hope you have sorted the problem.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 16 Jul 13 - 11:35 AM

The "cures" that Adobe offer are a minefield which I haven't the technicl expertise to get through. Just a list of gibberish to me. Apparently there is a magazine article I must read ,but haven't done so yet. I suspected that the kids not playing nicely was the reason for Adobe wanting me to disable Real, so haven't done so. I'm using Firefox and not IE, as I want nothing to do with AOL which seems to control IE.
Glad that Joybell has found her solution though.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Joybell
Date: 20 Jul 13 - 05:54 PM

Good luck, Girl Friday. I finally had to take my computer to town where a clever young man had to solve the problem for me. It took him quite a while. It involved the media player driver.
Cheers, Joy


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Sandra in Sydney
Date: 21 Jul 13 - 02:03 AM

I'm also on a Mac & also have problems trying to view videos. Flash tells me I need to upgrade so I go to Adobe & try to follow the instructions

"Try" is the operative word - I even try to do the bit that says if it's taking forever, do whatever, which also doesn't work.

So once again I give up in disgust, muttering rude words.

But I can see the videos without upgrading. weird.

sandra


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 21 Jul 13 - 11:37 AM

Quite so Sandra. Adobe 10 worked just fine for me. I guess I'll have to book my pc in for a service as Joy did.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: GUEST,JHW(cookie still on old computer)
Date: 21 Jul 13 - 07:02 PM

I nearly posted a thread on the everlasting repetition of Flash updates. Would be a help if they had a number on each but I've updated four times this year a Flash update telling me exactly the same benefits and fixes (I saved a screenprint) Now Firefox (updated yet again) has come up with a 'vulnerable plugin disabled' wheeze to make me do it yet again!


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Jeri
Date: 21 Jul 13 - 07:58 PM

I'm tired of the updates for no reason I can see. Some programs try to bundle updates with a free whatsit from some other company that automatically installs unless you un-click a box. No, I don't want that. I suspect a lot of updates are put out for reasons other than updating a program.

GUEST,JHW(cookie still on old computer)-- you know you can have cookies on multiple computers, right?


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: JohnInKansas
Date: 21 Jul 13 - 10:04 PM

You can have your mudcat cookie on as many computers as you want, and separate ones for as many users as you have on any one computer, all at the same time, so far as I've seen. I've had my cookie on three computers at a time, and hers on two of them at the same time, and all worked just fine.

One of the annoying features of Adobe updates recently is that you get a popup that says an update is available, but often it doesn't even say it's from Adobe until you click for "details." Even then, it may say Adobe but doesn't tell you whether its for the Reader or for Flash.

I'd be perfectly happy to be rid of both of them, but some sites won't let you download a PDF unless you have the "real Adobe Reader" installed. (Although some that say you must have the Adobe reader aren't smart enough to notice that you read their junk in one that works instead.)

John


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 24 Jul 13 - 05:22 AM

Yesteday I uninstalled Real Player, which I was told has a conflict with Adobe Flash Player. I still can't watch videos.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: JHW
Date: 24 Jul 13 - 10:31 AM

The Windows media player on this newer old laptop of mine wouldn't play DVDs and stated that it couldn't. The computer shop had already recommended VLC media player, a free download so I obtained that and used it ever since. I did have Real player on the previous laptop.
I haven't had any problem since the Flash update (except its declaration time and again that it needs updating). I have 11.7.700.224.
Have watched Tour de France clips no prob but don't know how they work. ie what is actually playing them.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 26 Jul 13 - 01:23 PM

Thanks JHW.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 26 Jul 13 - 05:47 PM

I downloaded VLC media player, but it refuses to install without me upgrading IE. I choose not to use IE, preferring Firefox.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: GUEST
Date: 26 Jul 13 - 10:29 PM

any update fixes for mazzilla and flash I refuse to update either until they are compatible with real player. For the last18 months every update screwed up the way this program works.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 28 Jul 13 - 09:22 AM

Interesting guest.... this is the first one that's done so for me, and I'm always updating flash.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: gnu
Date: 28 Jul 13 - 09:31 AM

I find the security updates from Adobe to be a real pain. My AV says it must be done as a high security risk fix but Adobe wants me read a book before I can do it.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: JHW
Date: 28 Jul 13 - 04:27 PM

Girl Friday sorry about the VLC snag. My IE is 8 but I always use Firefox.
Just trying he aforementioned Tour de F clips I find they Wont Play in IE

JohninKansas I have now my cookie on my newer laptop but it has disappeared from the old one. wth


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Joybell
Date: 28 Jul 13 - 06:03 PM

Your experience looks so familiar, Girl Friday. I went 'round and around like that. Also I tried to see all the "extra" programs I was agreeing to but I missed a few. After handing over the whole thing to a pair of clever young men, and paying $40.00, Everything's great. I don't have anything I don't want.
Funny thing is -- I'm forever trying to simplify my life and machines are fighting me. I'm waiting for the day I won't be able to use a toaster or a fridge without playing games with them. The TV is on the verge of winning the last round. If it loses it will sulk anyway so it will be a hollow victory. Ah!!!!
Joy


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: JohnInKansas
Date: 28 Jul 13 - 08:39 PM

JHW -

Cookies do crumble for unknown reasons. I never had a problem with multiple mudcat cookies (mine and hers) on multiple computers all at the same time, although I have had to reset three or four times in the past 10 or 12 years here.

John


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 29 Jul 13 - 12:40 PM

I will eventually get my pc sown to the Tech Guys at PC World. It's such a performance. I have to phone up, have loads of numbers to hand, and am away for a fortnight soon. I can get some videos to play. A little adobe window appears saying all ow or disallow cookie.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: JHW
Date: 29 Jul 13 - 04:00 PM

Aaaarrrgghhhh PC World. Good Luck.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 10 Sep 13 - 08:17 AM

Eventually got it back, but had to go there to enquire state of play. I could have had it back Bank Holiday Monday, if 1/ they'd left a message, 2/ they'd rung my mobile , 3/ they'd bothered to call again.
They claim to have sorted the problem, but they haven't !!!! Found partial solution through trial and error, but not 100 per cent.
Phoning them only gets you to Curry's call centre and is totally n.b.g.


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Girl Friday
Date: 26 Sep 13 - 08:11 AM

Problem solved - new computer - goodbye P C World !!!


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Subject: RE: Tech: Problem with Adobe Flash player 11
From: Sandra in Sydney
Date: 26 Sep 13 - 09:57 AM

excellent solution!


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