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Need tech help in hearing song samples

GUEST,Guest - Lin 23 Feb 14 - 08:25 PM
Bill D 23 Feb 14 - 10:33 PM
GUEST,Stim 24 Feb 14 - 02:45 PM
JohnInKansas 25 Feb 14 - 01:51 PM
GUEST 28 Feb 14 - 02:51 AM
Nick 28 Feb 14 - 03:28 AM
JohnInKansas 28 Feb 14 - 03:47 AM
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Subject: Need tech help in hearing song samples
From: GUEST,Guest - Lin
Date: 23 Feb 14 - 08:25 PM

I have a Toshiba Laptop computer and recently had Windows 7 installed. I had Windows Vista before.
I have a Windows Media Player to hear music on my computer.
I have no problem hearing songs that I have downloaded or song samples I have and I can listen to CDs/DVD's without any problem at all. I can also listen to songs/videos on Youtube.

However, the problem I have encountered since Windows 7 was installed is being able to hear songs or song samples by sellers who are selling Lps or CDs on Ebay. I would often go into Ebay - type Folk Lps - or Folk CD's - hear. That would bring up all the sellers who have song samples from their CDs or LPs to hear. Sometimes it would be just a song sample or sometimes an entire song. Sellers would have anywhere from one song to hear to maybe 3 or 4 songs.

I'm not talking about where some sellers have it set up as an MP3 to hear but only the sellers where you could click on the box or X in corner of box to hear the song or song sample immediately.

I have not been able to hear any songs at all. I checked my Windows Media Player. Sound (volume) is up as highest it will go but I cannot hear any songs from Ebay sellers who have songs from LPs or CD's to hear. I even sent a message to 3 or 4 different sellers to ask them if their song samples they had set up to listen to on the albums they are selling was working. All, including one who I frequently buy from over the last few years, have all said that on their side it is working fine and have had no other sellers mention it to them. lieu of this I would like to ask if anyone can reply in a most simple way possible (I am not too much of a tech. person)if you could explain in easy understandable terms, what I can do or try to do to hear songs on Ebay. Now not all sellers have this on their albums they are selling - only some do so when you type in on the open area what you are looking to buy you have to type in Folk Music Lps or CDs - Hear. Then it will bring up ONLY Lps or CDs with song samples.

As I mentioned before, I can hear songs in my saved songs (not ebay), I can hear Youtube songs, etc. so I don't know what the problem might be.


Thank you,

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Subject: RE: Need tech help in hearing song samples
From: Bill D
Date: 23 Feb 14 - 10:33 PM

It is 'probably' an issue of Win7s more stringent security setup. I also recently got 7, and have had to fight it in some ways. Since I almost never buy songs or CDs that way, I can't be sure what is happening, but look in cookie, javascript etc. setting to be sure it is not just refusing stuff that 'might' be suspect.

Possibly someone will be along who has a more specific answer.

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Subject: RE: Need tech help in hearing song samples
From: GUEST,Stim
Date: 24 Feb 14 - 02:45 PM

You haven't mentioned what browser you're using, you haven't mentioned what type sound files you can't hear, and you also haven't mentioned whether you can hear sound files on other web pages, or not.

The browser you're using may be older, or you may not have the proper plug-in available. The easiest way to deal with this is just to use a different browser. Have you tried using Google Chrome?

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Subject: RE: Need tech help in hearing song samples
From: JohnInKansas
Date: 25 Feb 14 - 01:51 PM

I can't see a reason why it should matter what browser you use, since the browser merely copies the music file from the site to your TEMP folder. The file then must be moved through RAM to your media player, but the file sent to the player should be the same regardless of the browser that made the TEMP copy.

With past Windows versions, it was common to have more than one media player program, usually with Microsoft Media Player (under a half-dozen slightly different names) and Real Player (also several variants) and for some recordings one or the other would work better than the alternative other. Media Player is obviously(?) "designed for Windows" while Real Player, produced by an independent company, was often called "the Apple player."

Both players were claimed to be "cross platform compatible" but some music/media files refused to play on one or the other. In some earlier versions, the OS would "ask to install" the prefered player if it identified a file where it mattered. I have NOT SEEN that happen with Win7, and ONLY Windows Media Player installs by default with Win7.

It is possible that on older sites, the media files might have a preference for "the other player." I haven't found a need to install anything other than Media Player with Win7, but haven't tried to play a lot of files from diverse sites. I've seen no comment on "compatibility" of alternative players in Win7 but it might be worth investigating what exists if you have a problem.

In addition to having a "right player," the sound (media) system must know "how to read the file," and for a variety of file format/encoding types this often required installing an add-on "codec" if your system didn't have an appropriate one. Earlier Win versions often would ask if you had another codec squirreled away somewhere, or if you wanted Windows to search for one. Win7 apparently includes, in default installations, a sufficient variety of these "interpreters" to handle most of what's common now, but might not recognize something posted in the past as a "media file," and wouldn't know it needed to ask.

The apparent need for an alternate player has been significantly reduced with the Media Player in Win7, but it is possible that not all the problems have been completely resolved, and you might want to try installing "the other program," or "another" player. (?) I haven't had sufficient problems to have needed to look for fixes with the current (Win7) situation, so this suggestion is "vague and generic" with no guarantees.


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Subject: RE: Need tech help in hearing song samples
Date: 28 Feb 14 - 02:51 AM

Hi John:

Thank you for your information - probably a little above my head - tech wise. So it comes down to that I still cannot hear songs on Ebay since I had Windows 7 installed. I didn't do it myself, it was done at a shop that upgrades computers, repairs, etc
. Windows Media Player is working - only not working to hear songs and song samples by sellers on Ebay selling folk Lps.
It used to always work when I used to have Windows Vista.

I have a laptop computer. Do you think I would need to download another player (install another player?) Which one would be best? Will I still have the Windows Media Player if I install another player or will it effect me being able to hear things on the Windows Media Player? Can you have more then one or will it effect my Windows Media Player if I install another one?

Of course, bottom line is that I don't know why I cannot play songs on ebay from sellers who have made that possible on the LPs they are selling. I tried clicking on the little box where the songs are on Ebay to hear - but nothing happpens.

This has ONLY been a problem since I got Windows 7.

By the way, the store where I went didn't even know you could hear LP songs on Ebay.

Other then that the Windows Media Player is working fine. I can hear everything on Youtube, etc. Just want to hear songs from Ebay as I buy folk LPs and CDs there a lot.


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Subject: RE: Need tech help in hearing song samples
From: Nick
Date: 28 Feb 14 - 03:28 AM

Try a different music player like VLC media player

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Subject: RE: Need tech help in hearing song samples
From: JohnInKansas
Date: 28 Feb 14 - 03:47 AM

Many Vista installations included both Media player and the "Appleish" Real Player in the default setup. This was especially true if you got a computer with the OS (and always a few undocumented "free junk" things) pre-installed.

In the past, there have been some media files that would only play in one or the other of the two media programs. A difference might be that your Vista had both programs installed. Real player is NOT installed with any Win7 that I've heard of, so now you won't have it.

You probably can add Real Player (or whatever other thing Macs use now) to your Win7 installation, if you'd like to try it. If you can find it, it should be a matter of "click to install" and then you'll have it, but you will have to go get it and intentionally install it as a separate program for Win7.

With both player programs installed, selection of which to use for a given file was automatic in older Win versions, but might not be as automatic in Win7.

I;ve seen so little "tech advice" in sources that used to be useful that I can't really say what the state of the art is with the newer Media player, but "another player program" might possibly make your problem files playable. If it doesn't, removing Real Player has always been simple and clean in Control Panel|Add/Remove Programs. (I removed it lots of times because it was "rather buggy" in earlier Win versions.)


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