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Tech: Unwanted Taskbar, top of screen

GUEST,Uncle_DaveO 24 May 14 - 04:40 PM
bobad 24 May 14 - 04:48 PM
McGrath of Harlow 24 May 14 - 04:54 PM
Mysha 24 May 14 - 08:45 PM
Jim Carroll 25 May 14 - 07:23 AM
GUEST 26 May 14 - 05:27 AM
GUEST,Peter Laban 26 May 14 - 07:43 AM
GUEST, michaelr 26 May 14 - 08:38 PM
Andrez 26 May 14 - 08:56 PM
Uncle_DaveO 27 May 14 - 03:17 PM
Uncle_DaveO 27 May 14 - 03:26 PM
Uncle_DaveO 27 May 14 - 08:46 PM
Mysha 28 May 14 - 09:02 PM
Uncle_DaveO 29 May 14 - 01:39 PM
Andrez 01 Jun 14 - 09:14 AM
Jim Carroll 01 Jun 14 - 11:05 AM
artbrooks 02 Jun 14 - 08:27 AM
Andrez 02 Jun 14 - 08:37 AM
GUEST,Krissy Scharnhorst 02 Nov 14 - 10:49 AM
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Subject: Tech: Unwanted Taskbar, top of screen
From: GUEST,Uncle_DaveO
Date: 24 May 14 - 04:40 PM

In recent times (2-3 months??) I get an unrequested and unwanted task-bar at the top of the screen. From the Left, there's an icon of the browser (right now it's SeaMonkey, but it can alternatively be set to one of the two other browsers on my computer) Then to the right of that is an input slot with the words Search the web. Then at the right end are four icons, for Facebook, Wikipedia, YouTube, and Amazon.

I never use this bar, and it's often in the way of the minimize, maximize, and exit buttons that fall on that first line.

I don't know how I got it, though I know I never knowingly requested it. It's a pain in the neck, and takes up screen space. I have not discovered how to remove it, if it is even possible to be removed.

Can anyone help me delete or minimize this thing?

Dave O.


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: bobad
Date: 24 May 14 - 04:48 PM

You can try the advice given here:http://www.pcadvisor.co.uk/how-to/security/3462529/how-remove-unwanted-browser-toolbars/


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: McGrath of Harlow
Date: 24 May 14 - 04:54 PM

It's Malware, and very irritating. You can google and get advice on how to sort it, but the danger is getting stuff that says "load this and it'll fix things. Which make it worse.

The only thing that seems to do the job really is to reinstall Windows ( assuming it os Windows you're using, which it probably is, or you wouldn't be getting this), and that's not too hard to do. Or install some better operating system, people say, but I've never gone that far. I can't understand that stuff...


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Mysha
Date: 24 May 14 - 08:45 PM

Hi,

Well, that makes it information gathering time, I guess:
- Is this a computer screen (or phone, tablet, whatnot)?
- What operating system do you run? (Windows 7, Windows 8, Apple Mac OS, Apple iOS, Android, Linux, etc.)
- What are the other two browsers that are shown that way?
- Does it always show, even when no browser is opened, or only with a browser.
- Does it have any extra text that gives it a name, or does it maybe have a way to call up a menu with an item "Help", "Info", "Version", or "About", that could tell you what that is? Nowadays, the way to open a menu may be no more than a small cogwheel icon or similar.

That should give an rough idea of what it is you're looking at, and how, generally speaking, software is removed from your computer.

Bye
                                                               Mysha


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Jim Carroll
Date: 25 May 14 - 07:23 AM

Just got round to sorting this problem out
There should be a line of boxes indicating the items nausing up the screen view in top right-hand corner
Select them individually and the drop-box will give you the option of either deleting them from immediate view or removing them permanently - take your pick.
They will disappear as if by magic - wonderful thing technology, never ceases to amaze me.
Jim Carroll


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: GUEST
Date: 26 May 14 - 05:27 AM

And finally, getting down to the heart of this, try right-clicking on it to find out what it's called or who claims it. Then look in the Task Manager Processes tab to see if it's a stand-alone. Once you've got a bit of an idea, go into Control Panel, Programs and Features, and see if there's something you didn't want loaded tiself in - and uninstall it.
This is the kind of unwanted extra payload companies like CNet add to their shareware downloads to boost their revenues. When loading something from somewhere like that, be careful what you authorise to load or you end up installing stuff which is poorly programmed and generally unwanted. It's a pity nobody's managed to get the Computer Misuse Act working properly.


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: GUEST,Peter Laban
Date: 26 May 14 - 07:43 AM

Avast! Browser cleaner (free stand alone download) seems to be effective against those things. Caution when installing free software (often trying to slip through Google chrome, ask taskbars and whatnot) should be you first line of defence but the odd thing I had slip through was effectively removed by avast! Spybot deals well with some of the more malicious ones (babylon can be a pain in the neck for example but spybot manages to you rid from that one well).


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: GUEST, michaelr
Date: 26 May 14 - 08:38 PM

You could try going into your browser's preferences and click "restore default" or similar.


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Andrez
Date: 26 May 14 - 08:56 PM

Hi, on the PC side of things, I've also found it useful to look in Control panels: Add/remove programs and read down the list of programs. A lot of tool bars like Ask etc, can be seen there. Just select the item and click uninstall, ignoring popups suggesting you should keep the tool bar. A restart after this is also useful too. Hope this helps.

Cheers,

Andrez


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Uncle_DaveO
Date: 27 May 14 - 03:17 PM

I'll try to answer each of the advisory posts above, individually.

- Is this a computer screen (or phone, tablet, whatnot)?
- What operating system do you run? (Windows 7, Windows 8, Apple Mac OS, Apple iOS, Android, Linux, etc.)

Running a Dell Inspiron, running Windows 7.

- What are the other two browsers that are shown that way?
Actually three: SeaMonkey, FireFox, and IE. All three are infested with this. And Windows 7, through the desktop.

- Does it always show, even when no browser is opened, or only with a browser.

Always shows, whether desktop, email inbox, or on the web, the sole exception being when I'm using the Command Interface.

- Does it have any extra text that gives it a name, or does it maybe have a way to call up a menu with an item "Help", "Info", "Version", or "About", that could tell you what that is? Nowadays, the way to open a menu may be no more than a small cogwheel icon or similar.

No name is normally shown, but by right-clicking on the browser icon (SeaMonkey, usually in my case) I get a small dropdown window, "About Web Bar". Clicking on tha t, I get a [Icon Web Bar] Version 2.0 Build 5201.2167 (4/4/2014)Then a copyright notice.


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Uncle_DaveO
Date: 27 May 14 - 03:26 PM

Jim Carroll said, in part:

e a line of boxes indicating the items nausing up the screen view in top right-hand corner
Select them individually and the drop-box will give you the option of either deleting them from immediate view or removing them permanently - take your pick.
They will disappear as if by magic -


I Right? Left? Clicked the icon for Facebook, and a window told me that Web Bar had stopped responding, and to Enter to close the program. So I did, and--Voila!--it did!

We'll see if it comes back.

Dave Oesterreich


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Uncle_DaveO
Date: 27 May 14 - 08:46 PM

Yes, Web Bar came back, as I had sort of expected.

Well, again I rebooted. Went to Control Panel, Programs and features, and clicked Modify/Uninstall. Found the Web Bar line, highlighted it, and (unhopefully) clicked Uninstall.

Wonder of wonders, a popup window asked if I really wanted to uninstall the program. Yes, I certainly did. It went through its
motions of uninstalling, but told me that, while the program had been
uninstalled, the uninstall program had been unable to delete ALL of
Web Bar, and I would have to manually delete what was left. (But the
Web Bar display itself had disappeared.)

Through the Command Interface, I changed to the Program files (and later to the Program Files (x86) directory.) DIR. Sure enough,
there were maybe ten or a dozen remaining files (two or three of
them EXE files.)

I told it to DEL *.* What did it reply? "ACCESS DENIED."

I tried ATTRIB -r -i -s *.*. "ACCESS DENIED" again.

I wish we had John in Kansas back.

Does anyone have any way to gain access to those leftover Web Bar files, so that I can delete them?

Dave Oesterreich


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Mysha
Date: 28 May 14 - 09:02 PM

Hi,

OK: I didn't want to make assumptions regarding the OS etc., but people who did have pretty much given the answer I would have for the information you give: Control Panel ...


Regarding administrator access to be able to delete anything and everything:
- WIN-key
- type "CMD"
- enter with Ctrl-Shift-Enter

Usual caveats: Close that adminstrator shell immediately after use. Don't even think about leaving it open for some other purpose. If you manage to delete the wrong stuff, it wasn't me.

Bye
                                                               Mysha


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Uncle_DaveO
Date: 29 May 14 - 01:39 PM

Mystery Solved

In SAFE mode, as Administrator, I was able to go to and DELETE all of the malware and adware scraps left behind by the UNINSTALL programs, without interference from the dreaded ACCESS DENIED message.

Dave O.


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Andrez
Date: 01 Jun 14 - 09:14 AM

So thats good news then. Great stuff uncle DaveO!

For what its worth, I've found that searching for and downloading files from sites other than the main sites (Microsoft, Adobe etc) can lead to co-downloading a toolbar or similar junk ware. A while ago the Ask tool bar got installed. When I deleted it and backtracked, I found I had been downloading a Flash update from a non Adobe source. Watching the screens I found one that asked me in small print at the bottom of one window if I wanted to instal the toolbar. The box was preticked yes and was easily overlooked and so the toolbar got installed. The sneaky buggers!

Running a scan of your system with whatever virus or malaware software you have installed can also catch some of these 'nasties'.

Cheers,

Andrez


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Jim Carroll
Date: 01 Jun 14 - 11:05 AM

"Yes, Web Bar came back, as I had sort of expected."
I loaded a new freebie on Friday which appeared at the top of the screen
repeated the exercise I described and it went.
Seems to be the answer, for me anyway
Jim Carroll


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: artbrooks
Date: 02 Jun 14 - 08:27 AM

There is a well thought-of freeware program called 'Malwarebytes'. I run it every couple of weeks and it purges those little shopping trackers that somehow manage to sneak in.


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: Andrez
Date: 02 Jun 14 - 08:37 AM

Another one that I've found useful is SpyBot 1.6.2. There is a later version but I don't like the 'improved' interface. That said, it does the job quite well.

Cheers,

Andrez


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Subject: RE: Tech: Unwanted Taskbar, top of screen
From: GUEST,Krissy Scharnhorst
Date: 02 Nov 14 - 10:49 AM

Its called Web Bar. The icon looks like a scribbled white W with an orange background. I uninstalled it and the browser disappeared.


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