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Tech: mouse won't work on refurbished laptop

GUEST,mg 30 Aug 16 - 01:09 AM
GUEST 30 Aug 16 - 02:09 AM
Joe Offer 30 Aug 16 - 02:14 AM
DaveRo 30 Aug 16 - 02:22 AM
leeneia 30 Aug 16 - 06:09 PM
mg 30 Aug 16 - 07:12 PM
eftifino 30 Aug 16 - 11:57 PM
leeneia 31 Aug 16 - 02:28 PM
BobL 01 Sep 16 - 02:28 AM
GUEST,ripov 01 Sep 16 - 03:48 PM
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Subject: Tech: mouse won[t work on refurbished lapto
From: GUEST,mg
Date: 30 Aug 16 - 01:09 AM

i just got a refurbished older lenovo laptop..assumed i could plug in a mouse like i have with other laptops...it does not seem to work. i have gone into settings and played around..googled...but the settings don't seem to match up to google info. it uses windows 10. i bought from amazon and am just getting a message about a driver and troubleshooting but i am not finding out what to do. any suggestions? using this track thing is awful.


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Subject: RE: Tech: mouse won[t work on refurbished lapto
From: GUEST
Date: 30 Aug 16 - 02:09 AM

Device Manager
    You will probably see the mouse checked

Go to MS or mouse maker (Logitech?) and update the driver.


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Subject: RE: Tech: mouse won't work on refurbished laptop
From: Joe Offer
Date: 30 Aug 16 - 02:14 AM

Hmmm. I've never had a mouse problem after upgrading to Windows 10, and I've upgraded maybe 20 computers by now. Wish I could say the same for other peripherals.
Is this a wired or wireless mouse, mg? A wireless mouse will probably need a plug-in "dongle" to receive the mouse signal.
If you have that, or if you have a plug-in mouse, go to "support" at the Website of the company that made your mouse. They may have an updated driver.
-Joe-

Here's Microsoft's mouse troubleshooting page:


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Subject: RE: Tech: mouse won[t work on refurbished lapto
From: DaveRo
Date: 30 Aug 16 - 02:22 AM

Have you tried other USB ports?
Have you tried a different mouse - borrow one?
Have you tried other USB devices in that port?
Does that mouse work in other machines?
Is the mouse disabled in the control panel device manager (get there via windows-key and X)
What does the device manager say about the mouse?

Nearly all mice are 'generic pointing devices' and Windows will have drivers. If the mouse is unusual go to its manufacturer's website - but unless it's a major brand you won't find it.

I like Trackpoints - but they take sime getting used to.


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Subject: RE: Tech: mouse won't work on refurbished laptop
From: leeneia
Date: 30 Aug 16 - 06:09 PM

Check the mouse's battery.


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Subject: RE: Tech: mouse won't work on refurbished laptop
From: mg
Date: 30 Aug 16 - 07:12 PM

Thanks..I will try these suggestions...this is not a wireless mouse..would it have a battery? I will check tonight. I used it fine on another computer...


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Subject: RE: Tech: mouse won't work on refurbished laptop
From: eftifino
Date: 30 Aug 16 - 11:57 PM

I have an older Toshiba satellite Pro and use a usb mouse all the time. Your problem maybe just as simple as telling your laptop that you're using a mouse instead of the pad or trackball. On my one, it is function button F9 to switch from pad to mouse and back again. Hope this helps.


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Subject: RE: Tech: mouse won't work on refurbished laptop
From: leeneia
Date: 31 Aug 16 - 02:28 PM

If eftifino's suggestion doesn't work, mg, then talk to the people who refurbished your laptop. It could be that your laptop was built to accept a wireless mouse, but not a mouse with a USB.

I switched to a wireless mouse years ago, and I'm very glad I did. I bet you would like it too. They are not expensive.

They do take a battery, but the batteries last a long time.


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Subject: RE: Tech: mouse won't work on refurbished laptop
From: BobL
Date: 01 Sep 16 - 02:28 AM

...although it helps if you remember to switch it off when at shutdown.


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Subject: RE: Tech: mouse won't work on refurbished laptop
From: GUEST,ripov
Date: 01 Sep 16 - 03:48 PM

....and if you can remember where you put it!


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