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Help: ANYONE ELSE HAVING HEAR-ME TROUBLE?
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Uncle_DaveO Date: 18 Nov 00 - 09:52 PM First, I used the wrong words. I guess Taskbar is what I should have said. It's the right end of the bottom line, opposite the START button. |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 18 Nov 00 - 05:56 PM Ivan, I had something called Microsoft Startup (or Quick Start or something along those lines) and that did appear to preload parts of the MS Office suite. rant on: I find programs like that more trouble than they are worth, all they seem to do is slow down startup and can cause other problems in the process. I really do object to programs that decide they have the right to start without my permission (and those that add desktop icons,etc without asking me first, etc.) after all, it is MY PC and I choose what I want to run and when... The worst part of it all is that Microsoft in thier infinite wisdom saw fit to provide at least 3 methods (Start Menu, system.ini and registry) so it becomes difficult to find where to stop some unwanted programs from starting up. Why just one simple method such as the Startup menu did not suffice is beyond me. rant off Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: IvanB Date: 18 Nov 00 - 05:07 PM Dave, I use a 6 character password and I use the same pw for several PalTalk identities, so I know that uniqueness of passwords is not a criterion. In doing a search on DaveO to see if you were already in the PalTalk roster, I found nobody who'd match. There is a person with the nickname 'daveo' and, unless PalTalk is case-sensitive on nicknames, I doubt that yours would be accepted without modification. I'm with Jon it not being sure what your Powerbar is. If it's the icons at the lower right of the screen (by the time), I also call that the tray. OTOH, Microsoft Office used to put what they called a Powerbar on the screen, with shortcuts to all the Office programs. I believe they may have prestarted the programs on bootup, so when you clicked on a Powerbar icon, the program would appear to open instantly. Problem with that was it could mess you up royally with other programs. You might try clicking on Start/Programs and then highlighting Startup. If you have a lot of programs in your startup group, you might want to make note of them, then delete them and reboot. This should give you a cleaner boot which might allow you to install PalTalk properly. Also, have you removed the PalTalk references in the registry as Jon referred to in one of the PalTalk threads? |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 18 Nov 00 - 03:52 PM I must admit I'm not quite sure what the power bar is butI'm guessing that it is what I call the system tray - the icons to the right of the task bar. There is no single way of closing these programs. In some cases, a right click will provide a menu with that option, in others, you may have to open the program and select an option from there. If it is a separate bar, again try a right click. Ctrl/Alt/Del may also enable you to shut the programs or bar down. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Uncle_DaveO Date: 18 Nov 00 - 03:01 PM I have never successfully registered, if that includes getting an email from Paltalk that I have done so. I uninstalled Paltalk. I then deleted everything that Windoze 98 can FIND as Paltalk related, including the Paltalk directory itself. I then re-deleted all those things out of the TRASH subdirectory, so that it was all really gone. I then contacted Paltalk.Com, and downloaded again, and then ran the Paltalk installation program. I clicked on the icon, and, reaching Paltalk's registration window, elected the NEW USER option. I put in DaveO as the user name, and entered my seven-letter password which I use as standard for this kind of purpose. The message I get is "incorrect password". I have seen at their site no instructions on any particular format or length required for passwords. I am unable to proceed beyond this step. I tried a variant password, also seven letters long, including a number, just in case it might be that my standard password was in use and a password has to be unique, as a screen name or user name has to be. No soap. I have no firewall and no anti-virus program. How does one remove power-bar icons, Jon? |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: nutty Date: 18 Nov 00 - 02:38 PM Dave .... this may be no help ( like teaching grandmothers to suck eggs ) but it is a thought You say that your password is not being recognised so presumably you have registered ..... have you had an e-mail from Paltalk to confirm your registration? This also includes a link that you must click to make your registration active
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 18 Nov 00 - 11:41 AM Dave, you are in a trap here. You need to have PalTalk installed to get to a live PalTalk person. I can only suggest that you try to email them again. One other thought is to close everything on your powerbar as it is still possible that some program is interfering with the installation program. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Uncle_DaveO Date: 18 Nov 00 - 11:32 AM I don't have Norton or any other anti-virus program. I used to have a firewall, but uninstalled and deleted it. Nothing running except the things automatically on the powerbar. Can you direct me to how to get to a live person in Paltalk support, as you seem to have achieved? Perhaps I'd be able, with a full description of history and symptoms, to get personal guidance. Their e-mail "support" is not helpful at all. Dave Oesterreich |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 18 Nov 00 - 11:10 AM Dave, I have just been on to the online support and spoken to one of their help reps. He says that the most common cause for this type of installation problem is having firewall programs and anti-virus programs running when you download and install. He says that Norton, in particular causes a number of problems. If you have such things running, close them down and try again. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Uncle_DaveO Date: 18 Nov 00 - 10:52 AM Paltalk MAY be superior to HearMe, but ONLY if you can get in. I can't (so far). I have tried everything my fevered little brain can devise, but it won't recognize my password. I have uninstalled and deleted everything I could find that related to Paltalk, then re-downloaded and run the install program again, but the same result.
I have also downloaded and run the beta program, in hopes that it might solve things. No such luck.
Paltalk's alleged support system is very unsupportive, in my view. It's a Procrustean bed. |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 15 Nov 00 - 06:56 PM Fergie, I agree with BigChuck and it is a fact that Hearme no longer offer support for their Voice Creator product but your error message refers to Voice Contact which is another (presuably now unsupported) Hearme product. What are you trying to do - join in with Mudcat events or enter into personal communication? In either case, The one Paltalk program does offer a very good (and currently superior)alternative to the Hearme products. With regards to the error message, try uninstalling and reinstalling your hearme product. If that fails,I've a horrible feeling that this one may turn out to be a Windows problem... Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: bigchuck Date: 15 Nov 00 - 06:04 PM Fergie, I very much fear that HearMe is now a dead issue. Check out the PalTalk threads for info. |
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Subject: RE: Help:HEAR-ME TROUBLE? From: Fergie Date: 15 Nov 00 - 05:58 PM I cant hear or speak, I get a reoccuring message window entitled hearme Voice contact stating: COM error. Couldnt create VCSession object (0x8040154) Messages sent to the Hearme people are unheeded can anybody help. |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Fergie Date: 13 Oct 00 - 11:45 PM I cant hear or speak, I get a reoccuring message window entitled hearme Voice contact stating: COM error. Couldnt create VCSession object (0x8040154) |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: WyoWoman Date: 13 Oct 00 - 11:01 PM A quadruple snog from me, fer shure. I'll give your latest suggestion a go tomorrow when I haven't been drinking wine ... Blessings on your head ... ww |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Áine Date: 13 Oct 00 - 10:12 PM I would like at this point in the thread to thank Jon for his never-ending (and exceedingly patient) help with the technical side of getting Hearme to work for all of us. We all owe him so much -- Just think of the hours of enjoyment that we've all had because of his ability to explain how this program works. Here's a big snog just for you, Jon. Well done, my friend! -- Áine |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 13 Oct 00 - 06:18 PM WW, you are not a pain! From what I gather, the Hearme plugin was not uninstalled from your computer. Try an alternitive approach: Make sure you have no broser windows open and go to C:\Windows\Downloaded Program Files, locate HearmeVoiceCreator, right click on it and select remove. Onece you are sure that the VoiceCreator plugin has gone, open up a browser and try to enter Hearme. You should be prompted to accept the installation of the plugin. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: WyoWoman Date: 13 Oct 00 - 12:04 PM Hi, Jon: I'm answering in ALL-CAPS just so you can distinguish my answers from the questions, not because I'm SHOUTING: ...when you next joined a Hearme room, you should have been promted to accept the licence agreement and, on acceptance of this, the plugin should have downloaded and installed itself. Did this happen? NO THIS DID NOT HAPPEN Do you have more than one browser with Hearme or run the standalone Hearme Voice Creator? Hearme do not document this in thier FAQ but the uninstall/ re-install procedure becomes more complex if you do. If, for example, you had Hearme on IE and later used Netscape, the IE plugin would be marked as uninstalled and would use the Netscape plugin. If you have more than one instance of Hearme, the only way I know of is to search for and remove all instances of EVP.dll and NPJac.dll, to remove the IE plugin as per the FAQ and to remove the registry entry as per the FAQ. NO, I HAVE ONLY USED IE. I DID A SEARCH FOR EVP.D11 LAST NIGHT AND FOR NPJAC.DLL AND FOUND NEITHER ON EITHER MY C OR D DRIVES. When a connection is made to Hearme, the text box is enabled and I can see no way that the type of modem will make any difference - you are either connected or not. I'M CONNECTED. I'M IN THE ROOM, AND WHEN I PUSH THE F9 KEY, I CAN BE HEARD. I can only see this one as being a problem with your set up - either the Hearme installation or a Windows issuse on your computer but: 1. Are you certain that you are clicking on the text box to make sure it has focus before typing? I hate asking this one but sometimes we can all be guilty of the most basic "pilot error". ABSOLUTELY CERTAIN. HAVE CHECKED 40 BAZILLION TIMES ON THIS ONE. ABSOLUTELY CERTAIN... 2. Have you tried unchecking the embed text chat window before going into the Hearme rooms? I can't see why this would make a difference but unchecking that option will give you a button on the main screen to open a seperate chat box window. I'LL GIVE IT A SHOT ... 3. Are you sure that you have been connected to Hearme on all your attempts to type? When you could hear others, you clearly were but assuming you have made a subsequent re-install and no one was around to listen too, it is possible that you did not notice that you were not connected. HAVE ONLY TRIED THIS WHEN OTHERS WERE IN THE ROOM, AND AS I SAID, THEY'VE BEEN ABLE TO HEAR ME WHEN I PRESSED THE F9 BUTTON. SO SORRY TO BE A CONSUMMATE PAIN ABOUT THIS, BUT ... NOW I'M JUST BAFFLED AND CHALLENGED BY WHAT THE HECK COULD BE HAPPENING WITH IT ... KC |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 13 Oct 00 - 03:20 AM WW, this one is beyond me but: If you followed the uninstall/ reinstall procedure given at Hearme, when you next joined a Hearme room, you should have been promted to accept the licence agreement and, on acceptance of this, the plugin should have downloaded and installed itself. Did this happen? Do you have more than one browser with Hearme or run the standalone Hearme Voice Creator? Hearme do not document this in thier FAQ but the uninstall/ re-install procedure becomes more complex if you do. If, for example, you had Hearme on IE and later used Netscape, the IE plugin would be marked as uninstalled and would use the Netscape plugin. If you have more than one instance of Hearme, the only way I know of is to search for and remove all instances of EVP.dll and NPJac.dll, to remove the IE plugin as per the FAQ and to remove the registry entry as per the FAQ. When a connection is made to Hearme, the text box is enabled and I can see no way that the type of modem will make any difference - you are either connected or not. I can only see this one as being a problem with your set up - either the Hearme installation or a Windows issuse on your computer but: 1. Are you certain that you are clicking on the text box to make sure it has focus before typing? I hate asking this one but sometimes we can all be guilty of the most basic "pilot error". 2. Have you tried unchecking the embed text chat window before going into the Hearme rooms? I can't see why this would make a difference but unchecking that option will give you a button on the main screen to open a seperate chat box window. 3. Are you sure that you have been connected to Hearme on all your attempts to type? When you could hear others, you clearly were but assuming you have made a subsequent re-install and no one was around to listen too, it is possible that you did not notice that you were not connected. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: WyoWoman Date: 12 Oct 00 - 10:03 PM Tried it again tonight and ... nada. Would the fact that I now have cable modem have anything to do with it? And whenever I click on that link to re-install Hearme through their FAQs, it's a dead link. So apparently I re-install it when I click into the Hearme room, but still have the same problem of not being able to type and have it read and picked up. Mystifying. ww |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 12 Oct 00 - 06:43 PM Cap't Bob, I agree with your thoughts and my P133 seemed to work reasonably well with Hearme. The disconnects for everyone in our Hearme rooms are a new phenominum. The have been common in the internet wide rooms for some time but most of the occurrences can be accounted for by users booting the room. This can only be done using the old hearme plugin (the trick is to set a user name of something like 2500 characters long) and while it can be used on certain pages, Aine's site should force the download of the newer plugins, besides which I can not imagine anyone sabotaging the Mudcat rooms. I can only imagine this is a problem with Hearme themselves. I still fail to see any reason to consider these new disconnects to have any connection with inability to send text that WW is encountering. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Cap't Bob Date: 12 Oct 00 - 04:46 PM JON ~ I think the problem is with either the phone lines or the ISP. At first I thought it was my computer which had a 133 MHz processor. However, my new computer has an 850 MHz processor, set up for high speed internet connections and still has the same problem. There are two other ISP in the area with one having both microwave and telephone connections. We are only about 3.5 miles from the microwave tower, however about one mile of that is rather heavy forest. They did bring out some equipment but could not get a signal from the tower. I think I'll try to get them to hook me up with someone else in the area using their phone service so I can ask them some questions about their connection speeds. Cap't Bob |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: WyoWoman Date: 12 Oct 00 - 11:56 AM I think it's THEM and they're trying to get us to buy something ... ww |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Bugsy Date: 12 Oct 00 - 02:23 AM Pardon?
Cheers
Bugsy |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Lepus Rex Date: 12 Oct 00 - 01:53 AM I'd never had probs there, 'til the other night. It said that I was 'on,' and wouldn't let anyone else sing. I wasn't 'on,' and there was no 'little speaker' icon by my name on the list... Stayed that way even when I left, apparently. That happened right after everyone got disconnected at once. Weird... ---Lepus Rex |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: WyoWoman Date: 12 Oct 00 - 01:50 AM Since I've gotten cable modem, the "reception" seems to be great... just can't type. And yes, I go right into the song circle. Oh, well. (I just hope, if I can be heard in the song circle, I can be heard for the concert next week ... Should do, huh?) Now, about holding down the F9 key ... ww |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 11 Oct 00 - 10:01 PM Just one note on the conection when you connect to hearme, you connect to the servers at Hearme.com and the sound you hear is relayed back from there. As far as I can work out, if you are having sound reception problems and everyone else is hearing OK, the problem exists with your system/connection/route. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: GUEST,celticblues5 Date: 11 Oct 00 - 09:53 PM I haven't had any problem with typing & posting, but I always have problems like Capt Bob describes - very poor transmission/reception. Just enough music to whet the appetite, then.......fuzz or silence :-( It's bad enough that I don't often try to listen anymore - TOO frustrating!!! |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 11 Oct 00 - 09:50 PM Cap't Bob, is there another dial up ISP that you could try? - is it the phone lines or the ISP themselves? Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Cap't Bob Date: 11 Oct 00 - 09:45 PM My problem seems to be related with the internet connection speed. At times it drops down to around 135 b/sec and the most I ever get is around 6.5 Kb/sec. This problem involves Real Audio, mp3, Hearme, etc. The problem seems to exist mainly between 6 pm and 11 pm. During this time I hear a few seconds of music and then 5 to 10 seconds of silence. I tried to hook up with an outfit that has high speed access up to 2000 kb/sec but we are located back in the woods and the microwave signals would not penetrate the forest. Would changing my ISP do any good in this case? There are no fiber-optic phone lines or cable in this area. Cap't Bob |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 10 Oct 00 - 11:00 PM Oh and WW, I suspect and have mentioned before that Hearme no longer intend to offer tech support for the product we use. It was given freely but I think that the purpose was for them to get a strong Web presence and demonstrate their technology for commercial use as well as test. This has been achieved now and my feeling is that while they will continue to keep the servers open for users of our system, they would like to see it disappear and are no more likely to offer tech support than they are the once promised Mac support. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 10 Oct 00 - 10:51 PM WW, have you tried simply entering the song circle room? Hearme installs itself "on demand". Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: WyoWoman Date: 10 Oct 00 - 10:45 PM Well, I un-installed Hearme, per your suggestion, but when I went to re-install and clicked on the icon that was in Aine's FAQ link, I couldn't get anything that let me install anything. Last night, I was able (again) to sing and talk, but not to type. I fully accept that it might be something that I'm doing or not doing, but for the life o' me, I don't know how to remedy the problem. I've sent three e-mails to Hearme Help and haven't gotten anything back from them ... Don't know quite what to do next. And, pleeeeeeease, Jon, don't hear this as irritation with you. I know this is just a thorny, weird computer problem and you would plunk your magic twanger and solve the problem instantly if you could ... So, any suggestions? Anyone? ww |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 10 Oct 00 - 10:44 PM They could still be there, Mrzzy. I think that the main factor is that few people (myself included) are willing to kick the thing off and announce thier presence to the forum. Mbo was probably the greatest one for getting these events going but is doing less now and it probably needs other people willing to come forward and do what he was doing to get nightly Hearme sessions. Aine provides the facilities, it is up to others to use them and that may mean announcing a presence and sticking around for an hour before a real session begins. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Mrrzy Date: 10 Oct 00 - 10:32 PM My trouble is whenever I pop in there is nobody there! There used to be hearmes nearly (type THAT three times fast) every night, where have all the hearmes gone? |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: GUEST,Jon Freeman Date: 10 Oct 00 - 11:03 AM Oh yes you do Jeri. In your case, they will be in the directory where IE puts its downloaded plugins. This is a special folder and all you will see it the Voice contact plugin listed. You may be able to view them via a MSDos window. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jeri Date: 10 Oct 00 - 10:18 AM Jon, I don't have either NPEVP.dll and NPJac.dll on my computer. Whataver plugin I DO have is working fine, though. |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: John Hardly Date: 10 Oct 00 - 08:56 AM Sure wish I could figure it out. It sounds like fun and I hate the idea I that can't participate.--John |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Jon Freeman Date: 10 Oct 00 - 03:15 AM The Hearme plugin which consists on NPEVP.dll and NPJac.dll resides on a users computer and controls how the computer communicates with the Hearme servers and such items as text entry. Aines site correctly references the file HearmeVCC.jc at Hearme's site (some don't mainly because of a bug in an older version of the plugin which is exploited to give users the power to disconnect a room) so any upgrades made at Hearme will result in a download of a new plugin for all users (except some Netscape users because smart update isn't smart). The latest version of the plugin is 1.2.1.8 and it has been around for several months so I can't imagine that users are suddenly finding a problem such as the inability to enter text. I can only imagine this problem is down to the setup of an individual PC. Jon |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Night Owl Date: 10 Oct 00 - 03:06 AM WW......you CAN'T repent NOW.......hearts are still fluttering from your singing tonight! (Hope someone can help with the problem.) |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Joe Offer Date: 10 Oct 00 - 02:53 AM Hey, Wyo - please don't find me too holy. My singing was accompanied by a good belt of Canadian Whiskey. Still, I don't usnderstand wy my next-door neighbor didn't like my singing. It was only 10:20 PM. -Joe- |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Crazy Eddie Date: 10 Oct 00 - 02:23 AM What kinda trouble? Eh? What's That you say? SPEAK UP DAMMIT! Youngsters nowadays, mutternig & mumbling!.....In my day we used to speak up good & clear! Didn't have any "Hear me" problems in those days... |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: WyoWoman Date: 10 Oct 00 - 02:19 AM I was very energized by your singing "Power in the Blood," Joe, and I feel inspired to endeavor to do good in all ways. Well, better in all ways. Well, not bad in most ways ... Well ...
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: Joe Offer Date: 10 Oct 00 - 02:13 AM Yeah, my neighbor in this duplex didn't use to hear me at night when I was singing. Now he's retired, and now he hears me. Tonight he banged on the wall as I was singing "Power in the Blood." This is not good. -Joe- |
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Subject: RE: Help: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: alison Date: 10 Oct 00 - 02:03 AM John Hardly is...... check out this thread slainte alison |
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Subject: ANYONE ELSE HAVING HEAR-ME TROUBLE? From: WyoWoman Date: 10 Oct 00 - 01:54 AM Alison tells me that there may be others (besides myself) having trouble typing and posting what they've written when they're in HearMe. Is anyone else having trouble? This is a relatively new problem, so I wonder if something has happened to the way it's configured, and not just on my computer. What say ye? ww |
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