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Tech: Outlook express

kendall 16 Nov 01 - 09:14 AM
Raptor 16 Nov 01 - 09:16 AM
Snuffy 16 Nov 01 - 09:22 AM
Midchuck 16 Nov 01 - 09:28 AM
GUEST,Kim C no cookie 16 Nov 01 - 10:11 AM
catspaw49 16 Nov 01 - 10:41 AM
Bat Goddess 16 Nov 01 - 10:45 AM
Bill D 16 Nov 01 - 11:27 AM
GUEST,Martin Ryan 16 Nov 01 - 11:50 AM
Kim C 16 Nov 01 - 11:56 AM
Mark Clark 16 Nov 01 - 11:59 AM
kendall 17 Nov 01 - 10:58 AM
Bill D 17 Nov 01 - 11:10 AM
Jon Freeman 17 Nov 01 - 11:18 AM
Bill D 17 Nov 01 - 11:23 AM
Bill D 17 Nov 01 - 11:30 AM
Bill D 17 Nov 01 - 11:34 AM
Justa Picker 17 Nov 01 - 11:37 AM
Bill D 17 Nov 01 - 12:49 PM
Amergin 17 Nov 01 - 01:13 PM
Mark Clark 17 Nov 01 - 02:30 PM
kendall 17 Nov 01 - 06:13 PM
Abby Sale 17 Nov 01 - 10:27 PM
kendall 17 Nov 01 - 11:42 PM
Justa Picker 18 Nov 01 - 12:00 AM
JohnInKansas 18 Nov 01 - 12:23 AM
katlaughing 18 Nov 01 - 01:14 AM
kendall 18 Nov 01 - 08:44 AM
Bill D 18 Nov 01 - 10:36 AM
JohnInKansas 18 Nov 01 - 11:58 AM
GUEST,kendall 18 Nov 01 - 12:17 PM
Bat Goddess 18 Nov 01 - 12:47 PM
GUEST 18 Nov 01 - 08:20 PM
Jon Freeman 18 Nov 01 - 08:26 PM
kendall 18 Nov 01 - 10:33 PM
Brigie 19 Nov 01 - 01:28 PM
MartinRyan 19 Nov 01 - 03:51 PM
Bill D 19 Nov 01 - 04:16 PM
kendall 19 Nov 01 - 04:39 PM
Bat Goddess 19 Nov 01 - 04:54 PM
GUEST 19 Nov 01 - 04:58 PM
Jon Freeman 19 Nov 01 - 05:10 PM
Jeri 19 Nov 01 - 05:25 PM
JohnInKansas 19 Nov 01 - 06:06 PM
Amergin 19 Nov 01 - 06:25 PM
artbrooks 19 Nov 01 - 06:42 PM
kendall 19 Nov 01 - 07:13 PM
Midchuck 19 Nov 01 - 08:43 PM
Bill D 19 Nov 01 - 09:42 PM
kendall 19 Nov 01 - 10:05 PM
Jon Freeman 19 Nov 01 - 10:16 PM
Louie Roy 19 Nov 01 - 10:31 PM
Jeri 20 Nov 01 - 08:59 AM
kendall 20 Nov 01 - 08:40 PM
Guessed 21 Nov 01 - 07:02 AM
JohnInKansas 21 Nov 01 - 07:12 AM
kendall 21 Nov 01 - 10:06 AM
Q (Frank Staplin) 09 Apr 04 - 02:34 PM
wysiwyg 09 Apr 04 - 03:56 PM
Q (Frank Staplin) 09 Apr 04 - 05:18 PM
JohnInKansas 09 Apr 04 - 05:21 PM
wysiwyg 09 Apr 04 - 06:54 PM
Q (Frank Staplin) 09 Apr 04 - 07:25 PM
Q (Frank Staplin) 09 Apr 04 - 07:27 PM
JohnInKansas 09 Apr 04 - 08:21 PM
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Subject: Outlook express
From: kendall
Date: 16 Nov 01 - 09:14 AM

For the last month or so, I have had way too much trouble with Outlook Express. Now, it either locks up, or it wont open at all. Anyone else having trouble with it?


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Subject: RE: Help: Outlook express
From: Raptor
Date: 16 Nov 01 - 09:16 AM

No
Raptor


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Subject: RE: Help: Outlook express
From: Snuffy
Date: 16 Nov 01 - 09:22 AM

Yes


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Subject: RE: Help: Outlook express
From: Midchuck
Date: 16 Nov 01 - 09:28 AM

One word: Eudora

Peter.


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Subject: RE: Help: Outlook express
From: GUEST,Kim C no cookie
Date: 16 Nov 01 - 10:11 AM

I took it off in favor of regular old Outlook. In the office it was like, office mail would come and go from the regular Outlook program, and external mail would come and go from Outlook Express. What in the sam hill do I need TWO mailboxes for? Too much like work. So I just uninstalled it.

I have heard Eudora is a good program.


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Subject: RE: Help: Outlook express
From: catspaw49
Date: 16 Nov 01 - 10:41 AM

and a third word on the subject.........Eudora.

Spaw


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Subject: RE: Help: Outlook express
From: Bat Goddess
Date: 16 Nov 01 - 10:45 AM

Me, too. Eudora is sweet and simple. All Outlook seems to be good at is promulgating viruses.

Bat Goddess


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Subject: RE: Help: Outlook express
From: Bill D
Date: 16 Nov 01 - 11:27 AM

Eudora is a VERY nice program...have used versions of it for 5 years...


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Subject: RE: Help: Outlook express
From: GUEST,Martin Ryan
Date: 16 Nov 01 - 11:50 AM

Express is driving me bananas at the moment.

Regards


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Subject: RE: Help: Outlook express
From: Kim C
Date: 16 Nov 01 - 11:56 AM

I never understood what the purpose of Express was in the first place... just an extra gadget...


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Subject: RE: Help: Outlook express
From: Mark Clark
Date: 16 Nov 01 - 11:59 AM

Eudora is a good choice or you can download Microsoft's MSN Explorer and use it to sign up for a free MSN account. That way your email address doesn't need to change when you change ISPs and MSN can be set up to get your POP mail if you wish.

      - Mark


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Subject: RE: Help: Outlook express
From: kendall
Date: 17 Nov 01 - 10:58 AM

I just downloaded Eudora, deleted Outlook Express from my programs list, and, from my desk top, yet when I click on "Mail" up comes OUTLOOK EXPRESS. What am I not doing? Mark, MSN offers free accounts? Explain?


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Subject: RE: Help: Outlook express
From: Bill D
Date: 17 Nov 01 - 11:10 AM

ahh..Kendall..in most email programs there are settings for 'default' mail program...yours is still set to Outlook Express...Since it was on;y deleted from the list, and not from the PC, it appears

(when you set up Eudora it 'should' ask you if you want it to be your mail program and override others....I'm looking now for a place to set that option...and in Outlook Express, there should be a place to UNCHECK whether you want IT to be the default...I will look for that too)


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Subject: RE: Help: Outlook express
From: Jon Freeman
Date: 17 Nov 01 - 11:18 AM

Kendall, if you still have IE, go to Tools/Options and click on programs. Change the mail handler there.

Jon


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Subject: RE: Help: Outlook express
From: Bill D
Date: 17 Nov 01 - 11:23 AM

ok...in Eudora, under 'tools' in the menu on top, the last thing at the bottom of the menu is options..this gives you all the settings...scroll down to "extra warnings" in the pretty menu on the left...in the extra warnings list there is one which says "warn me when I start Eudora and it's NOT the default mailer" .so, check that and it should give you the choice to override OE...

(I leave OE just sitting up in the corner for occasions like this *grin*...it has a place under 'tools', 'options' where the only choices you get are MAKE this my default browser....)


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Subject: RE: Help: Outlook express
From: Bill D
Date: 17 Nov 01 - 11:30 AM

yep..as Jon says..you should reset Internet Explore too, if you use it...under 'tools' 'options' 'programs', there are menus for what you want to work...in the mail handler menu, I think it gives you Eudora as an option, and it should then automatically look for Eudora when mail comes in,..

there are a lot of things these programs can do, so there are a LOT of places to set preferences...after a while, you just sorta get used to looking in the menus for all the settings and deciding what they mean and if they are what YOU like.


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Subject: RE: Help: Outlook express
From: Bill D
Date: 17 Nov 01 - 11:34 AM

oh, yes...also, in Eudora, at the top left under 'file', the next to last.(before 'exit')...it says 'import'...there you can copy all your Outlook Express settings into Eudora, thus saving a lot of time.


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Subject: RE: Help: Outlook express
From: Justa Picker
Date: 17 Nov 01 - 11:37 AM

If anyone is currently running the free ware version of Eudora 5.1 and would like to rid themselves of the annoying ads, send me a PM.


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Subject: RE: Help: Outlook express
From: Bill D
Date: 17 Nov 01 - 12:49 PM

*grin*...Justa Picker..it IS nice to get rid of those


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Subject: RE: Help: Outlook express
From: Amergin
Date: 17 Nov 01 - 01:13 PM

the reason oe would not opein is a corrupted identity key in the registry.....


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Subject: RE: Free MSN Accounts
From: Mark Clark
Date: 17 Nov 01 - 02:30 PM

Kendall, You can get a free MSN account by downloading the MSN Explorer program—I provided a link—and registering a free account name. You will be using Hotmail but the client software is much better and your email address will be chosen_name@msn.com.

Pleas understand, this does not provide free Internet access. It assumes that you alread have an Internet Service Provider (ISP). I a high-speed cable modem connection that is always on but one could get a free MSN email account using a dial-up ISP as well. One advantage to the strategy is that I can change ISPs and not have to change my email address. Another advantage is that I can read and answer email from any Internet-connected computer, I don't have to be home to do it.

Of course you can sign up for a free Hotmail account without using MSN Explorer but your email address will be your_name@hotmail.com. If that's okay then no problem. I preferred the shorter and more professional sounding msn.com domain name.

If you'd like more information, let me know.

      - Mark


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Subject: RE: Help: Outlook express
From: kendall
Date: 17 Nov 01 - 06:13 PM

Thank all of you very much. I think I have it figured out.


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Subject: RE: Help: Outlook express
From: Abby Sale
Date: 17 Nov 01 - 10:27 PM

Outlook Express does operate together with MS programs, however. This may be needed for secure operations in corporate, securities, banking, etc. It coordinates with your "identity" or profile program and mailbox and down/uploads secure messages, client records, etc.

It sucks and is a poor way to accomplish this and has all the flaws you guys have mentioned but if your employer has committed to an MS system of this stuff you are kind of stuck.

I use Agent for everything I can but requests to the mainframe are black-boxed to go through Mailbox and OE or similar nasty program. Because of the virus problem, I only post through OE to corporate, not to real people.

I've never been sure just where or how the default mailer and browser are set but here's a couple of things...

Right-click on the Internet Explorer icon, then Properties | Programs. Set your own items there.

If you're feeling adventurous & want to really purge your computer of the offending program, back up your system.dat, system.ini, user.dat & win.ini. (or find your latest rb???.cab in a later Windows version) and do Start | Run | regedit. Ctrl-F search for any reference to Outlook. F3 to repeat search. Delete them all.


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Subject: RE: Help: Outlook express
From: kendall
Date: 17 Nov 01 - 11:42 PM

I do not have an employer. Outlook express is mostly trouble these days. I downloaded Eurora and came up with an infected file C:\\windows temp EUD3

Damn! All I want is an email that will work! Yahoo sucks, Hotmail is no better.


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Subject: RE: Help: Outlook express
From: Justa Picker
Date: 18 Nov 01 - 12:00 AM

Kendall,
Where did you download Eudora from?


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Subject: RE: Help: Outlook express
From: JohnInKansas
Date: 18 Nov 01 - 12:23 AM

Kendall:

See Bill D's comment above:

Your email program is tied into your internet connection.

In Internet Explorer, Click TOOLS at the top of the screen.

On the drop-down menu, select INTERNET OPTIONS.

Click the PROGRAMS tab at the top of the applet.

This is where you set which program to use for your email and such. Change the email program to whatever you want to use (Eudora?).

Deleting from the desktop or the START-PROGRAMS list only removes shortcuts to the programs. It does not generaly affect whether the programs are still there or whether they will run, it just makes them harder to find.

John


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Subject: RE: Help: Outlook express
From: katlaughing
Date: 18 Nov 01 - 01:14 AM

I am an Eudora convert and I love it. Thanks BillD and JP!


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Subject: RE: Help: Outlook express
From: kendall
Date: 18 Nov 01 - 08:44 AM

I went to Google, found Eudora and downloaded it.


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Subject: RE: Help: Outlook express
From: Bill D
Date: 18 Nov 01 - 10:36 AM

I'll bet 27 cents, my mother's gravy ladle and a copy of John Jacob Niles that there was no infected file in a Eudora download. (Since you got it froma Google link, I assume it was from Eudora.com...made by Qualcomm)..You don't say what told you it was infected, or what it was supposedly with.

I can't imagine why a virus would be put in a Windows temp file anyway...and Eud3 is a strange name for a file with a problem.....

You also don't say whether Eudora was installed correctly and whether you tried to run it, or whether you deleted that file, etc....

whatever the problem is, it is not likely to be from a download from a major company.


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Subject: RE: Help: Outlook express
From: JohnInKansas
Date: 18 Nov 01 - 11:58 AM

Attempting to install almost any program while your virus detection program is "turned on" may give a warning that can look like it's telling you about a virus. What it really means that something "suspicious" is going on - like writing new information to registry and other critical files. (Note that if this happens, the antivirus may have blocked the installation - and you may have an incomplete installation that needs to be fixed.)

Once the file is downloaded, you need to open your virus scanner and scan the downloaded file before you begin the installation - if you're worried about where it came from.

The above step is usually overkill, since your antivirus should check all incoming stuff during the download operation.

If it doesn't find a virus in the downloaded file, you may need to turn of the virus scanner while you do the installation.

Don't forget to turn the antivirus program back on when you finish the install.

John


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Subject: RE: Help: Outlook express
From: GUEST,kendall
Date: 18 Nov 01 - 12:17 PM

All I know is, while downloading Eudora, I suddenly got a big red warning from McAfee that that file was infected with the kak virus.


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Subject: RE: Help: Outlook express
From: Bat Goddess
Date: 18 Nov 01 - 12:47 PM

I don't have any problems with Yahoo and I use my account there for lists and web stuff, so any spam I get goes there (sometimes contained in the "bulk mail" folder, sometimes not). The advantage is that it keeps spam away from my "real" e-mail account, and that I can access it from anywhere, including my part time job so that when I'm working nights and Tom's working days and we don't see each other from Sunday night until Thursday supper time, at least we can e-mail each other while I'm at work and Tom's awake. Sigh. Modern living.

Bat Goddess


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Subject: RE: Help: Outlook express
From: GUEST
Date: 18 Nov 01 - 08:20 PM

I had trouble with OEx(v 5.5); got blue screen and a dsound vxd error.

I had to update video and sound drivers and install DirectX 8.1.

Now it works good.


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Subject: RE: Help: Outlook express
From: Jon Freeman
Date: 18 Nov 01 - 08:26 PM

Kendall, have you run a full anti-virus scan on all your files?

As I seem to remember things, a couple of weeks ago you were having some problems opening links from OE, then you report lock ups/OE not opening at all, now you find a virus reported when trying to install Eudora...

Jon


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Subject: RE: Help: Outlook express
From: kendall
Date: 18 Nov 01 - 10:33 PM

I have a virus shield, McAfee. It is on duty all the time.


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Subject: RE: Help: Outlook express
From: Brigie
Date: 19 Nov 01 - 01:28 PM

I have to admit to finding the above discussion fascinating. Basically I (we) don't really have problems with OE.............only when it comes to haveing individual postboxes. If for example the little daughter is on the computer and wants to check for Emails, then any that were waiting for me to come round, fall into the Main Identification box, and doesn't wait for me to collect my own post. That I find annoying, and the other thing is my husband couldn't use his OE and ended up starting a Hotmail accouont, which defeats the purpose really. It is the first time I ever heard of Eudora.I checked up on Eudora.com, and had a look at what it would take to download..........1hour and 25 minutes!!!!!!!!!! That answered a lot of questions! Tell me more about Eudora, in terms of what is so much beter than OE. Cheers Brigid


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Subject: RE: Help: Outlook express
From: MartinRyan
Date: 19 Nov 01 - 03:51 PM

My problems with Express turn out to be due to the fact that our Computer Services manager implemented a "requires authorisation" option on outgoing mail, for security reasons - wihtout telling anyone! Now if I can remember my password....

Regards


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Subject: RE: Help: Outlook express
From: Bill D
Date: 19 Nov 01 - 04:16 PM

OE is not a bad program in many ways i.e., it will do many tricks, but they want it to be 'open' to their products and to easily interface with other programs; consequently, there are secutity holes in it...and these are what hackers and virus writers attempt to exploit.

Eudora, FoxMail, Pegasus and others WANT to be secure and design their programs to make it difficult for viruses to operate **unless YOU go out of your way to help the virus**!!. The new PegasusMail, in particular, was written to be as secure as any email program can be....as well as having wonderful features. (Me? I have about 8 ways I *can* check my mail, but the final download is still to Eudora, just because I like the interface better)

(many people simply consider Eudora to 'look better' and have more user-friendly options and menus)


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Subject: RE: Help: Outlook express
From: kendall
Date: 19 Nov 01 - 04:39 PM

Great, now tell me why I have failed three times to get Eudora working.


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Subject: RE: Help: Outlook express
From: Bat Goddess
Date: 19 Nov 01 - 04:54 PM

BTW, I use Eudora Lite -- basically because it does what I want it to and isn't bulky or complicated. I DID download the freeware 5.1 with all the ads back when I had a much smaller screen and immediately got rid of it because the ads took up way too much screen real estate. But Eudora Lite is fine for my purposes, so why not. (Oh, and I won't make any comments about how much less aggravation Macs are as far as installations and de-installations.)


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Subject: RE: Help: Outlook express
From: GUEST
Date: 19 Nov 01 - 04:58 PM

Can someone, anyone who lives remotely near Kendal, please go and sort him out!?!?

Thank you

This was a public information plea


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Subject: RE: Help: Outlook express
From: Jon Freeman
Date: 19 Nov 01 - 05:10 PM

LOL Guest. It really would be the best answer for Kendall though.

Jon


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Subject: RE: Help: Outlook express
From: Jeri
Date: 19 Nov 01 - 05:25 PM

Kendall, what exactly have you done, in detail, to get it working, and what does it do when you try to get it to work? Note: "It won't work" is not helpful.

You can try Eudora Tech Suppport, but I'd suspect there's a simple solution to this.


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Subject: RE: Help: Outlook express
From: JohnInKansas
Date: 19 Nov 01 - 06:06 PM

As another public service announcement:

There is additional information at BS: Computer Problem on Kendall's problems.

Difficulties in just getting a successful defrag indicate that there is something fundamentally "wrong" in his system. This may be the result of setup problems, registry contamination, software conflicts, or a myriad of other things.

Outlook and Outlook Express are fairly decent programs. They do not satisfy some users, and use of another program is certainly an option. If Outlook Express works, and you don't like it, then certainly - get something else.

The fact that Outlook Express "doesn't work" on Kendall's machine means that there is something that is not working. Throwing another program onto a defective machine is NOT going to solve his problem. - As has been indicated, he is having trouble getting Eudora to install - Probably for the same reason(s) that OE isn't working.

A good (or dedicated mediocre) operator, with a little experience, could possibly "clean up" the machine. By long-distance guessing, about the only thing that makes real sense is a Format and Reinstall. I am NOT NOT NOT NOT recommending that Kendall do that, until he has exhausted other options.

At this point, I have no specific suggestions, other than that Kendall find someone who can look at his machine and get it cleaned up.

(I would suggest that he make sure that the kak virus is not "on" it.)

My sympathies are with Kendall, and I'll try to watch this; but right now I think he needs to get the machine working, and let the email wait until later.

John


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Subject: RE: Help: Outlook express
From: Amergin
Date: 19 Nov 01 - 06:25 PM

This is how to fix the OE issue...

click here


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Subject: RE: Help: Outlook express
From: artbrooks
Date: 19 Nov 01 - 06:42 PM

I'd also be interested in comments regarding advantages/disadvantages of Eudora v. OE.


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Subject: RE: Help: Outlook express
From: kendall
Date: 19 Nov 01 - 07:13 PM

I'm not about to go screwing around in the registry. Jeri, I have downloaded Eudora three times. It seems to go as planned, but, after it is installed, I try to use it, and I get a notice that says NOT REGISTERED, so, it just sits there doing nothing. The guy who built this thing is 20 miles away, so, I hesitate to take it there and leave it. Looks like I will have to. What pisses me off is the fact that I have always used OE with only an occasional note, that it is not responding. I could live with that, but, suddenly, any link I get in an e mail will not open.


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Subject: RE: Help: Outlook express
From: Midchuck
Date: 19 Nov 01 - 08:43 PM

Kendall, I use Eudora Lite, as BG does, and links in it don't work. I can live with that. I just cut the URL and paste it into the File - Open window of Explorer.

Lite also doesn't read HTML. It just displays the HTML code. This helps identify the junk e-mail adds right away. It also prevents some ^*)$#^ from using some weird Java script to take my machine away from me.

Peter.


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Subject: RE: Help: Outlook express
From: Bill D
Date: 19 Nov 01 - 09:42 PM

Kendall...there are 3 versions of Eudora...lite, Paid version, and Ad version...lite needs no registration, neither should ad-supported version...but 'if' you got the full version, it is looking for registration # which you get either by paying or by subterfuge.*grin*


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Subject: RE: Help: Outlook express
From: kendall
Date: 19 Nov 01 - 10:05 PM

I chose the ad version. I just found 4 corrupted files, so, that might be the problem


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Subject: RE: Help: Outlook express
From: Jon Freeman
Date: 19 Nov 01 - 10:16 PM

4 corrupt files now Kendall... maybe there is 1 simple explaination but I'd advise taking it to the guy who built it or letting someone who knows what they are doing taking a look at it.

Maybe I am a doom and gloom merchant but I have visions of worse happening to your PC if this attempting to fix based on advice here continues - I hope I am wrong.

Jon


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Subject: RE: Help: Outlook express
From: Louie Roy
Date: 19 Nov 01 - 10:31 PM

Kendal I had the same problem a year ago and what happened to me is this.My brother got a KAK WORM virus and since I was on his mailing list it was automatically sent to me.My Norton Virus Protection red flaged it and I was able to put it into quartine and then delete it,but it stayed in my email box at my server and every few days it would pop up and I would have to go through the same procedure again.The way I solved the problem the next time it happened I deleted it out of my computer shut the computer down and then went down to my server and had him dump my email box.This solved the problem.Maybe this won't solve your problem but it is worth a try,and if it is not posible for you to go to your server and tell him a phone call will do,but make sure he dumps your email box.Like my server said he hadn't heard of such a thing.I'm like one of the others that wrote their opinion I believe you have a live virus in your email box and if this is the case this is the only way you can get rid of it.Louie Roy


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Subject: RE: Help: Outlook express
From: Jeri
Date: 20 Nov 01 - 08:59 AM

It's possible you had a virus/worm such as Magistr in the past, and you deleted the virus itself, but not the files it had already created or damaged. (Magistr, by the way, has also been 'upgraded' to work with Eudora) Those files can mess things up. In any case, I'm guessing, just like everybody else. Doesn't matter. The fix is to take it to an expert.


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Subject: RE: Help: Outlook express
From: kendall
Date: 20 Nov 01 - 08:40 PM

I just bought the latest version of Norton, it ran a complete scan of all files, and no virus was found. The hell with it, I have an expert coming on Saturday. Being a typical Taurus, I'm stubborn, but, I'm NOT stupid. I know when I'm licked. Thanks so much for all your help, it is greatly appreciated.


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Subject: RE: Help: Outlook express
From: Guessed
Date: 21 Nov 01 - 07:02 AM

Once Uncle Bill has his claws in you...........
anyway MSN is a Trojan Horse. Every few months my copy of IE deletes the setting for my homepage and inserts MSN. Conspiracy theorists wouldn't even break a single bead of sweat on that one
is Hotmail that secure?


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Subject: RE: Help: Outlook express
From: JohnInKansas
Date: 21 Nov 01 - 07:12 AM

But Kendall - bein' a typical Taurus, I'm not stubborn either - We're just patient enough to wait 'till the rest of 'em ta come around ta our way a thinkin' ....

John


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Subject: RE: Help: Outlook express
From: kendall
Date: 21 Nov 01 - 10:06 AM

Getting on with a Taurus is easy, you just make him/her think it was his/her idea.


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Subject: RE: Help: Outlook express
From: Q (Frank Staplin)
Date: 09 Apr 04 - 02:34 PM

Help, please.
Recently, Outlook Express has removed access to some photo enclosures from relatives in the last two weeks.

The method of preparing the picture seems to be part of the problem; the same picture sent jpeg arrived, but another (gif?- forgot to ask, but it had been put through Adobe) was blocked.
The message was "OE removed access to the following unsafe attachments in your mail: Porteous Road View." It was a view of fields and mountains from the front porch.

The same happened to one sent by a son-in-law of his boy in Little League baseball uniform, but he is away and I can't determine his method of transmission. He sent it twice; the first was refused as too large by a back-country dial-up for one recipient was the one stopped by OE to me. The second, smaller, came through to me without warning. I have cable broadband, etc., supposedly all the bells and whistles.

I have not authorized nor can I find any blocking instructions with the OE that I have. I looked at the Programs instructions; to me they were gobbledegook. It is Outlook 6. Is there something in their system that does this? Why are some methods of photo transmission censored and not others?
Any suggestions?


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Subject: RE: Help: Outlook express
From: wysiwyg
Date: 09 Apr 04 - 03:56 PM

Press the button to FORWARD the message. The attachment should open from there. I do this all the time, and I have NO idea why it works, but it's easier than figuring out why OE thought it was a dangerous attachment. Norton AV has never identified a problem with these mails.

~S~


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Subject: RE: Help: Outlook express
From: Q (Frank Staplin)
Date: 09 Apr 04 - 05:18 PM

Hey now, it worked. I get the forward form, click on the attachment, and get the danger form message, but now I am given the choice of opening, saving, or canceling. It opened to the picture.
Norton doesn't find a problem, as you say.

Thanks, Wysiwyg! The ways of OE are indeed mysterious.


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Subject: RE: Help: Outlook express
From: JohnInKansas
Date: 09 Apr 04 - 05:21 PM

Q -

In Outlook Express, Click Tools on the top bar, Click Options, then select the Security Tab.

There should be two little round "buttons," and the usual selection is "Internet Zone," which is the "less restrictive" choice. If you select the "Restricted Sites" you could get some communication difficulties, although your current problem doesn't sound like it comes from there.

There should be two square boxes just below. It's probably a good idea to have a check in the first one - "Warn me if...," but your problem could come from the bottom one that says "Do not allow attachements to be saved or opened that could potentially be a virus."

If this box has a check in it, you can probably safely click and remove it if you have a decent AntiVirus to back you up. The check in this box could be the reason for rejecting your photo attachments.

If the box is unchecked, and they are still being rejected, it's possible that your AV is "tagging" them, and OE is just "cooperating" with its notice.

Note that Norton AV versions prior to the AV-2003 have a lot of trouble with scanning incoming email on a "real time" basis on some systems, and it can cause similar blockages that may look like they're from OE. If you're concerned, you should check to be sure that your version does check email, and of course if it doesn't you should try to remember to manually scan any questionable email attachments before you open them. (All recent versions do allow a manual scan - some just don't reliably automatically scan all incoming email.

John


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Subject: RE: Help: Outlook express
From: wysiwyg
Date: 09 Apr 04 - 06:54 PM

Q, I discovered that quite by accident. I was about to forward a message like that to one of my Hotmail accounts to see if Hotmail would wash it out, and noticed that the attachmnet appeared as clickable when I went to put in the address.

Funny how "secure" we aren't!

~S~


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Subject: RE: Help: Outlook express
From: Q (Frank Staplin)
Date: 09 Apr 04 - 07:25 PM

Yes, the second box (do not allow) is check-marked. I have the latest Norton with subscription, and never open anything from an unknown source (not using the computer to receive orders or do business), so I may uncheck it. On the other hand, Wysiwyg's solution is simple, solves the current problem, and leaves the precaution in place.


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Subject: RE: Help: Outlook express
From: Q (Frank Staplin)
Date: 09 Apr 04 - 07:27 PM

Thanks, John, for the information. Probably like many dubs, I haven't looked into 'options,' etc., and wouldn't know the significance of actions in any case.


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Subject: RE: Tech: Outlook express
From: JohnInKansas
Date: 09 Apr 04 - 08:21 PM

Q -

The problem with that check box is that OE tends to think all attachments are suspicious - or at least too many to be helpful if you commonly trade stuff as attachments.

It's a little like the Office programs that try to refuse to open any Word document with a macro in it. Macros are useful and necessary in some useage of Word, and it's a pain getting it to turn off - and especially annoying when you open the same document, from your own machine, for the 20th time and it insists you shouldn't do it.

If you have a current version of a good AV that scans incoming email and attachments, you shouldn't need to have OE making a separate decision about it; but if "working around" it is more comfortable for you, then that's the way to go.

John


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