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Tech: Skype Crash solution

26 May 11 - 03:26 PM (#3160974)
Subject: Tech: Skype Crash solution
From: Arthur_itus

There is a problem at the moment with Skype. Not everybody is affected. Only a small number of people are affected.
It happened to me.
When you try to run Skype, you get a dialogue box that says that you have had an APPCRash and the properties show this

Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 5.3.0.113
Application Timestamp: 4dd67601
Fault Module Name: Skype.exe
Fault Module Version: 5.3.0.113
Fault Module Timestamp: 4dd67601
Exception Code: c0000005
Exception Offset: 006ebe12
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

It is not a virus.

This is what you have to do to fix the issue. It is a known problem by Skype. They will be issuing a patch in the next couple of days, but you can click on this link and do it yourself. I have just done it and it worked.

http://heartbeat.skype.com/2011/05/problems_signing_into_skype_an.html