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Tech: Help - how do I 'go back'?

02 Nov 13 - 04:42 PM (#3572278)
Subject: Tech: Help - how do I 'go back'?
From: michaelr

I was prompted to upgrade my browser to IE8 and downloaded/installed it. Now I can't access the web (I'm posting this through Google Chrome) because each time I open IE, I get a message that "this program has asked Runtime to terminate it in an unusual way."

Perhaps someone knows what to do about this, but failing that - how do I restore my system to what it was before that download? I'm running Windows XP Home.


02 Nov 13 - 05:09 PM (#3572280)
Subject: RE: Tech: Help - how do I 'go back'?
From: GUEST,Tony

There are several websites that post old versions of free software.
You can google "old versions" to find them.
Here's one: http://www.oldversion.com/windows/internet-explorer/


02 Nov 13 - 06:29 PM (#3572288)
Subject: RE: Tech: Help - how do I 'go back'?
From: bobad

You can try downloading and running this Hotfix from Microsoft: LINK


02 Nov 13 - 07:18 PM (#3572299)
Subject: RE: Tech: Help - how do I 'go back'?
From: Stilly River Sage

Run system restore and go back to before you installed that program.

SRS


03 Nov 13 - 08:39 PM (#3572590)
Subject: RE: Tech: Help - how do I 'go back'?
From: michaelr

SRS - Mystifyingly, System Restore tells me "your system cannot be restored to the date specified (which was the day before). No files have been deleted."

bobad - Your link seems to be specifically for "a custom Microsoft Visual C++ 6.0" (whatever that is), not an IE upgrade.

Should I just chuck IE altogether?


03 Nov 13 - 09:41 PM (#3572608)
Subject: RE: Tech: Help - how do I 'go back'?
From: JohnInKansas

Microsoft Advice:

Uninstall Internet Explorer 8 (and some other stuff.

1. To continue receiving WinXP updates, you MUST INSTALL Service Pack 3 (SP3).

2. If you installed SP3 after either IE7 or IE8 was installed, you cannot remove IE7 or IE8. (Its unclear whether an "upgrade" of an IE7 that was "unremovable" sould make the IE8 upgrade unremovable.)

3. If this is a problem, you should be able to uninstall SP3, after which you should be able to uninstall IE7 or IE8, after which you can reinstall SP3, after which you can reinstall either IE7 or IE8 so that a "backup" removal can be done.

It's uncertain whether this is your problem, but the article linked gives more complete discussion that may help you decide.

The article also includes links to Microsoft instructions for how to uninstall SP3 and both IE7 and IE8 in WinXP.

John


04 Nov 13 - 02:20 PM (#3572788)
Subject: RE: Tech: Help - how do I 'go back'?
From: Young Buchan

The moving finger writes, and having writ
Moves on. Nor all thy piety, nor all thy wit
Shall lure it back to alter half a line,
Nor all thy tears wash out one word of it.


04 Nov 13 - 04:32 PM (#3572834)
Subject: RE: Tech: Help - how do I 'go back'?
From: Nigel Parsons

Aha!
The classic quote from the 'rub-it-out' of Omar Khayyam :)


04 Nov 13 - 04:45 PM (#3572835)
Subject: RE: Tech: Help - how do I 'go back'?
From: Stilly River Sage

So go back to a restore point that exists from earlier - a week, even a month will do. You don't lose data when you run system restore, it doesn't have to be to that exact date of the day before.

SRS