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BS: Offensive grocery ID cards - privacy

02 Nov 02 - 11:06 PM (#817221)
Subject: BS: Offensive grocery ID cards - privacy
From: Mary in Kentucky

Is anyone else offended by these cards and see them as a threat to privacy?

Explanation: Large chain grocery stores have started issuing "the card" so that they can create a database of every item you buy. They say it is "to better serve their customers," by sending you coupons for items you routinely buy. They also say that it is not an invasion of privacy because your name is not on the card (just your address and phone number.) One could give a fake address, but still there is a database somewhere of every single thing you purchase and when you purchase it. They make it economically "necessary" for a person to use the card because there is a huge difference in the price you pay without the card versus with the card.

There was even a Dilbert cartoon about these cards. Something to the effect of "who do they think they are fooling getting customers to do their market research for them."

I used the same grocery store for 20 years, but then changed when they instituted "the card." My friends and family ridiculed me for being so ~~ insert favorite pejorative adjective here ~~. I even embarrassed my son who now works for that company. (My mom, the boycotter.) I changed to another store with higher prices, vastly less selection, but no crowds or lines.

Then, this week, my new store had "teen-aged bimbos" trying to get me to sign up for "the card" at their store, and giving me the spiel about how wonderful it was and how I could save so much money and why in the world wouldn't I want to do that. (Sorry if your son or daughter is a teen-aged bimbo - I'm on a rant here.)

So am I overreacting here? Should I just go back to the original store and use their card? Perhaps use both cards? Give a fake address? Does any of this really matter?


02 Nov 02 - 11:16 PM (#817223)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Homeless

Go into the store and raise a ruckus with the store manager about it. (count on price hikes when the cards starts being used - the "discount" takes it down to the regular price) A store I used to frequent started a card program once, and so many people stated that they were unhappy that the store dropped the policy after the second month. Oh, and let the store manager know that you'll quit coming to his store if the policy is implemented.


02 Nov 02 - 11:18 PM (#817226)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: khandu

I agree with you, Mary. I refuse to do the card trick.

A few years ago, I went in to Radio Shack to buy an item that cost less than a dollar. When I went to the check out, the clerk wanted my phone number. I told him that I do not give my number out. He responded with, "I cannot make the sale without it."

I told him that I did not need the item enough to warrant given private info to get it. As I was walking out, he said, "Well, I guess I can bypass the computer and sell it." I kept walking.

I have not returned to Radio Shack since, though I have been told that they have changed the policy.

Call me paranoid, but I think it is no one's business!

khandu


02 Nov 02 - 11:26 PM (#817228)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: GUEST,.gargoyle

Look Lady - get with the 21st Century!!!!

Until they put THE Stamp on you forehead - they don't know who you are.

I use multiple ID's at multiple stores....I have close to 20 on the net...and 40 more that I have forgotten. Even the store clerk doesn't care when I give them "my number" when buying booze or cigs(I overheard the number from other shoppers a years ago) the clerks smirk and ring it up. My only problem was when I tried to cash a check...always pay CASH>

Since the advent of the inter-net, the mantra has been, "Never be, who you you claim to be."

Therefore, your REAL decision is..."I will be an honest, straight-forward and never lie...CHRISTIAN ....with moral principles and end up a martyr in the belly of the beast. Or....I will be an "undercover Christian, until after the rapture, some of us must be left behind to tell the "TRUTH." OR...the entire system is so F-cked Over with imbeciles ...that no matter the database - they can't afford someone intelligent to sort it out.

Look, the MUDCAT is one of the best examples of a "sophisticated" database....IF.... IT.... was good...then the Market-eers would have hired MAX by now...It ain't and he hain't....

We have a long way to go....you are safe with your groceries....the clerk already knows you use Maxi-Pads and not Kotex

Sincerely,
Garogyle


02 Nov 02 - 11:35 PM (#817231)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Mary in Kentucky

1) I live in a small town with only two large groceries.

2) They don't know who I am, BUT still there is a database with "my life" in it.

3) I trust Max more than I trust my grocer, banker, pharmacist...

4) I'm 53! (not 666)

5) Sure, the system is filled with imbeciles...that's what scares me. (If K. Starr could dig into what books Monica purchased...)

It really does no good to complain to the manager...I've tried...there really aren't enough people that feel the way I do. Now if more Mudcatters lived here...


02 Nov 02 - 11:56 PM (#817238)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Coyote Breath

Gargoyle has the right take on it. Don't be who you are! I love it! The best thing would be to be someone, ya know a "somebody". Once My SO and I were mistaken for Sam Elliot and Kathryn Ross! Well it was a smoky room and the gal was rather ripped, still we played with the mis-identification for the rest of the evening.

Of course there are some people you shouldn't be under any circumstances. Right now people keep saying "Are you supposed to be Buffalo Bill?" I usually say, "Yeah, I'm SUPPOSED to be but the plastic surgeon screwed up" or some other such smarta--ed remark.

The credit companies keep harping on identity theft, hell, THEY'RE the ones stealing indentities! Of course I could qualify as a small town on my own. All the junk mail I get rarely gets my name right, and BOY do they come up with some doozies! I could claim to be ALL those misspellings, incorporate, get federal funding.

And of course the telemarketers, NEVER pronounce my name correctly. Well one did, once, and I told her that she was the first person to do so in decades and because of that I would talk to her, civilly, yet! She was trying to get me interested in siding! Oddly enough I plan to have siding put on my house next April and I told her to call me back then! I wonder if she will.

We don't have those cards here yet. I think that they have 'em out West as a Safeway I stopped at in Spearfish, South Dakota had me fill out a "discount" card. I saved about $1.75.

CB


03 Nov 02 - 12:09 AM (#817244)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Deckman

Hi Mary ... I am finding your posting very approriate and refreshing. Out here on the West Coast, 30 miles North of seattle, we have also been battling the battle of the "CARD." First was Safeway, several years ago. Recently came QFC, and just now, Albertsons. I joined the Safeway years ago simply because I loved my local store, the manager and the clerks. (I am regestered under my Finnish name, so I doubt "they" can get me). However, when the others started pushing their cards, I flipped. I got thrown out of a QFC a few months ago because I raised a fuss because they would not sell me something at the advertised price. Just yesterday I sent a letter to Albertson's head office suggesting that they were stupid for giving me a new reason NOT to shop at their stores. I agree with others: if we simply could get enough people organized, we could put an end to this madness. But heck, if we could get enough people organized, we could also stop your president bush from invading Iraq! I dunno! I got know answers! CHEERS, Bob


03 Nov 02 - 12:18 AM (#817251)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: JohnInKansas

When the Dillon grocery chain here kicked off their card-discounts I happened to have two register receipts from my most recent shopping trips there fairly handy.

I took those two receipts back in with me and "priced them out" at their new "discount card prices."

The "new lower prices" for the items on one receipt for $285 now came to $314 "with the discount" or $478 if I didn't use the card.

Items at the "new lower prices" on the receipt for $345 now came to $385 with the card, or $625 if I didn't use it.

I have kept my own database of Dillons purchases since, and in the past two years I've spent a total of $48 there - instead of my former $350/month. But they don't care, because "the herd" believe they are gettin bargains.

I think the term used in the Dilbert cartoon was "engineer spittle." My wife, son, stepson, and three neighbors I don't even know pointed it out to me.

John


03 Nov 02 - 12:21 AM (#817252)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: katlaughing

I just posted about this and about a similar experience at Radio Shack, in another thread, but I can't find it right now.

We got one from Safeway a number of years ago, so the phone number, etc. are out of date and I intend to keep it that way. They don't send us coupons, they just tout that you can use the cards, like coupons, and get their exclusive savings, which does add up, but I am sure they inflate the prices first. Getting Rog to shop without one is tough, as he's got a Yankee penchant for saving money.:-)

Now, even pizza delivery wants a phone number, 1) so they can verify the order if it's a prank call, 2)so they can track oyu in the database and have all of your info for delivery, etc.

We did everything by cash for over 20 years. I went into a bank one time to pay our phone bill and my cash was refused! I told the bank manager off, then called the phone company and raised cain with them, too. They told me in a few years no one would be using cash, that we'd all have ATM cards that would work like cash, i.e. debit cards, but they didn't call them that, yet, as they didn't have them. I told him it'd be a cold day in hell before we'd not have acceptable cash in this country! Oh, I was livid. It seems the phone company had made up a new policy and the bank, as their pay agent, was bound to carry it out. I told everyone I knew and by the next month they accepted cash payments.

I have found buying a house brings unlimited junk mail; unfortunately all of it with correct addy and names. Anyone have the info on how to get that stopped? I can go look it up, but if someone has it handy or call tell me, I'd really appreciate it.

We need a catchy slogan like the Cartalk guys when they ran their campaign to get people to hang up their cell phones and drive. Store clerks don't know how to react to someone who refuses to give them any info!

kat


03 Nov 02 - 12:22 AM (#817253)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Sorcha

Don't have "the card" here, anD I wouldn't do that either. Nobody's business but mine. Have you tried "Don't have a phone"?

I have no credit cards, and always pay by cash or peronal check. If they don't like it, they can lump it and re-stock the stuff.


03 Nov 02 - 12:31 AM (#817255)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: wysiwyg

Simple.... I am a 20 year old girl named Monica, who has no e-mail address and no job.

~Susan


03 Nov 02 - 12:47 AM (#817257)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Sorcha

LOL, Whizzy!! I guess I could do that too, except that I don't have the problem yet.


03 Nov 02 - 12:54 AM (#817258)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: wysiwyg

You can be Monica too. You know-- the one who has just ruined her credit by defaulting on a student loan? It all started innocently-- I took over her keyring when she moved out, and her store tags were on it. Well....? What the heck! You know the address. Go for it!

Long ago, when telecrapping was in its infancy, a friend of mine became Ringo Alibi. He gives his real phone number just for the joy of cracking up when a telecrapper calls up and addresses him unctuously as Mr. ALEEbee.... and then he hangs up still cackling.

Has his number LISTED that way too, so he always spots telecrappers right off!

What if we ALL became Monica or Ringo Alibi?

I know-- I think I may be Sam Walton, myself.

~Susan


03 Nov 02 - 12:57 AM (#817261)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: GUEST,Q

I shop at 4 major groceries here (large city, western Canada). All have cards, three give discounts or special offers to card holders including 5 cents off per liter of gasoline. The major bookstores also have cards, with discounts attached. I use two of them. That makes six cards. Add my 'phone company card, my Air Miles, two bank cards, credit cards (2), Library, Museum---and my wallet is crammed with 14 cards. There are others in a kitchen drawer.

When I take film for development, I give them my phone number and they give me a pick-up time. (My daughter, with a store, has all phone numbers on CD, with addresses and names, for everyone in the country with a phone- not tied to the country-wide cash register-computer terminals like the big boys- but the number gives her a name that she can check against personal identification).
I wish that all the concerns would get together so that I would have just ONE card rather than-
OH, YES, I FORGOT the government cards (Citizenship, Soc. Ins., Old Age, drivers license, car insurance, car registration, health plan, medical insurance-
Hell, I need a back pack!
Do I worry about privacy? No! It doesn't exist unless you have NO credit rating; if you have a bank account or a charge account, or have made time payments the data are available.
If I want your information, I pay a small fee.....


03 Nov 02 - 01:10 AM (#817263)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: EBarnacle1

About the cash issue. On the front of each American banknote, it says "This note is legal tender for all debts public and private." You can point it out to the no-brains as you work your way through the bureaucrats at all levels.

I believe it was Frank Herbert, in one of his Dune novels who pointed out that the less power one has, the more inclined the person is to excercise it.

If your son is working at a supermarket, he is almost certainly a union member. Many things go on that he is in a position to protest--This includes sales of non-union grapes. He can get the union to take a stand if he is willing to risk his low-paid job. It is amazing how many changes people can make if they are willing to 'just say no!'


03 Nov 02 - 03:10 AM (#817280)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Liz the Squeak

The bank wouldn't take your cash??? Are they trying to do themselves out of a job??

Howabout next time it happens, don't pay the bill at all and when they cut you off sue them... after all you have made a legal and acceptable (and probably filmed and recorded) attempt to pay your bill at an approved site.... which was refused. If they say on any of their blurb (and this goes for all concerned, the phone company and the bank) that cash is not an acceptable method of payment, then they win. If they don't say it anywhere, you win.

It is actually possible to do that on some buses in the UK... if the driver doesn't have change and you've made an attempt to pay legitimately, then he can't stop you riding the bus. Mind you , 9 times out of 10, the driver just gets bolshie and the other passengers on the bus get narky too.

I haven't seen any storecards like that here yet.... although there are a couple where you can't shop at all if you don't have your card.... but that doesn't seem to take any extra discount off. Things really are so cheap as to be pointless selling them (children's jeans for £5.00(about $3) rather than the £15 ($10) in the major stores for the same item), but I'm sure it's only a matter of time.

We had a spate of new store cards a few years back... seemed like everyone wanted to get in on it.... ours tend to accumulate points which you can redeem as vouchers or get taken off your bill at your request. At least 3 of the loyalty cards I acquired have since been discontinued, losing me all my stored points, but I've already posted my feelings about Body Shop in a previous thread.....

It seems to me that Sainsbury's have the right idea, they've merged with a couple of other services (notably a bank and a credit card)to create a 'supercard' that will get you points on all manner of things but with the same card. Wonder how long it will be before the rest follow suit.

But I agree, these discounts only with card are no discounts at all, only a trackable purchase record. I'd love to see the telecrappers' assessment of me given my purchases over the last 6 months..... I'd probably come out as a child molesting pervert who paints their victims in matchpots, sews them a shroud and then buries them in bags of compost, whilst listening to an eclectic selection of music and reading the Kama Sutra.

LTS


03 Nov 02 - 03:20 AM (#817282)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: leprechaun

So you think the grocery store is out to steal your soul? A little high tech voo-doo? Maybe they'll ship your information to jack-booted-thugs like me. I'll see that you're buying rolling papers and sandwich bags and, armed with the grocery store database, I'll get a search warrant and come kick in your door in the middle of the night.

So many potential victims of government abuse, so little time.

I had a drug gang put a price on my head. I caught one of the little buggers at a motel room with his teen-age girlfriend and a bunch of heroin. He went to jail, but do you think he'd tell me where he really lived? He had a Safeway card. Forsooth, thought I, maybe like me he failed to follow Gargoyle's advice and gave his real address when he got the card.

To my own local Safeway I go. I speak to the manager, and tell her I caught a drug dealer with a Safeway card. How do I find out what his information is? Much of it could be useful to me in my role as government spy, and I can get the district attorney to issue a subpoena. Well, call our local corporate headquarters, she says. So I call the local headquarters, and ask them where I need to fax the subpoena. They refer me to the regional headquarters. Regional headquarters refers me to the national headquarters. National headquarters refers me to their security division. The security folks refer me to their legal department. The legal department refers me back to the security division, who send me back to the legal department. Finally somebody admits that they don't want to help me out because customers are paranoid about the cards in the first place. The last person I had the patience to speak to told me, in so many words, they intended to keep giving me the run-around.

That drug gang could kill me till I'm dead, before Safeway would give up the information.

And you folks think they're gonna steal your souls?

I think most paranoia is chemically induced.


03 Nov 02 - 03:26 AM (#817285)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: DMcG

Liz mentioned the 'supercard' recently introduced to the UK. This takes the problem one stage further as it allows the supermarket to 'see' purchases made elsewhere. You buy a video on your credit card, they start pushing sales of blank video tapes ...

I was prepared to take the old supermarket card, but not this new one.


03 Nov 02 - 03:48 AM (#817287)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Bert

Gargoyle and Wysi have got the right idea. Just be someone (or many) else.

I quite accidentally lose my card every so often and get a new one which should confuse them enough. Also, every so often we buy some bulk items for the church (Where Kelly works) and I use my card then. I hate to think how our database entries stack up against the norm.

Hey Leprachaun, I had a buddy once who ran a reloading business and shipped all of his ammo in plastic bags. And sure enough he had the FBI (or was it the DEA) knocking on his door thinking he was a drug dealer because he bought so many plastic bags. Fortunately the local police were one of his biggest customers and they could vouch for him.

But, back to the original question. No Mary, you are not overreacting, it is only a matter of time before the insurance companies get hold of those databases and you'll find that you won't be able to get insured because of your bad eating (or smoking) habits.

So get yourself a few extra cards with different names and addresses and confuse the hell out of them.


03 Nov 02 - 08:39 AM (#817360)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Mary in Kentucky

I already use different phone numbers (office phone on most forms) and never put my name, but like I said, this is a small town, and my entire life is documented at the grocery store. My only solution would be to get several cards for the same store!

Ebarnacle, my son is a pharmacist and makes more money in one year than I ever made in 4-5! But he did work for this company when he was a teenager and does not have kind thoughts toward the union. My kids are used to a mom who embarrasses them, like when I listen to Irish music or Oldtime Bluegrass or opera on the radio. Or when I would have to whistle to find them.

Once when I worked in a lab I took a paper grocery bag of tomatoes in that were garden-grown. I just set it in an open space for everyone to share, then had to leave. The guys later told me that they found a gocery receipt in the bag and tried to guess who it was from. There was ham so it wasn't the Jewish guy...there was cat food, so it wasn't the guy allergic to cats...there was kid's cereal, so it had to be someone with children...etc

RE: the pizza delivery --- When the kids were home we used to order pizza every Friday night. My 12-yr-old son would call it in. Once the mamager on the other end said, "Oh hi Mr. ____, the usual? We didn't hear from you last week...vacation? good time? Where did ya go?etc."

Seriously though, if you don't live in a small town, you probably don't understand gossip and your reputation and just how easy and harmful one piece of misinformation can be.


03 Nov 02 - 08:47 AM (#817363)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Mary in Kentucky

Oh Bert, I forgot...

I'm already wise to insurance companies. Unfortunately they already act on supposition and hunches.

I was employed by a school and the rule was that if 25 people signed up for disability insurance, nobody could be turned down. Since 25 people didn't sign up it was determined on an individual basis. This was 10 years before I was diagnosed with MS, but I had seen a neurologist. Because that visit was on my record, I was turned down. The jerk/salesman didn't have the $%^&* to face me the next day and just left a note in my mailbox. That incident started my quest to find out the truth about what my doctor suspected but couldn't prove and subsequently lied to me about.


03 Nov 02 - 09:52 AM (#817383)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Clinton Hammond

You paranoids really aughta get chemical therapy...

And then take my moms best advice and give yer heads a collective shake...


03 Nov 02 - 10:02 AM (#817385)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Uncle_DaveO

Well, I have to report a contrary view, in a way.

My wife and I had a Kroger card--that is, each of of had a copy of the card she had applied for. I misplaced mine, and when I was in the store I told the clerk that. "Oh, that's okay. I'll give you another one." And she gave me a Kroger card without taking any information at all. I don't know whether my wife's card accesses an account with our identity in some form or not, but mine doesn't. THEREFORE:

When we go to the grocery on Saturday mornings, I'm always in line in front of her, and I make a point of handing MY card to the clerk as I put the groceries on the belt. The purchase is unattributed.

Dave Oesterreich


03 Nov 02 - 12:10 PM (#817457)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: SINSULL

Enough people have complained at the local CVS. At this point the clerk uses her own card for everyone's purchases. We don't have a card we don't want and she gets credit for cash not spent - some sort of rebate they offer.

Sometimes I am appalled at my own stupidity. It has never occurred to me to lie on the application. I even give them my email address and then am swamped with spam.

Then there was the infamous attempt at renting an apartment: "I am unemployed and have five cats. Do you have a two bedroom available...while Kendall rolled his eyes and sighed in disbelief. I can't help it. It is part of my charm"

SwordSwallower or maybe Maenad.


03 Nov 02 - 01:47 PM (#817536)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Penny S.

Sainsbury's have a machine that you can swipe your card in on your way in to the shop to gain discounts on certain items. The theory they gave was that these offers would be based on the customer's spending history. So they offer me alchohol, pet food, children's foods...and I never buy these items. If it wasn't for their habit, along with practically everywhere else I shop, without a card, of identifying the items I buy frequently, even travel to buy, and remove them from their stock, I might think they haven't the slightest idea what I buy.

Penny


03 Nov 02 - 02:19 PM (#817555)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Thomas the Rhymer

LtS, You made me break out in (hysterical *BG*) fits of laughter with the crescendo of your rant... You been listening to the gossimarketers 'bout me? Just add pedephilic stalking crazy psycho killer, and my 'small town rep' just begins to bear fruit! Nothin does it for ya like intentional solidude! ?;^) Poor bored paranoid people... and so alienated from their own cruelties...

leprechaun... your story sounds totally true, sadly... it's strange that the honest are worrying about their buying habits being common knowledge... (btw-the checkers do 9talk ya know)...while the creeps get protection...

I got my local grocery card last week, and saved 58 cents right then! Since I only shop there for a few of their (cheapest in town) essentials, I will save even more... When I expressed my concerns about the responsibility inherent in the application form, the clerk (who through body language communicated "yeh yeh, I know... you and everybody else") told me to just put a name and phone number... seems the shopping info is important even without the identification process...

Paranioa is delusion, caution is safety, correct is love... ttr


03 Nov 02 - 02:59 PM (#817583)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: KingBrilliant

There is a local festival where they demand that you fill in a form with your name and address, then put it in the windscreen of your car on the campsite. Does anyone actually put their own address I wonder? I always use a false address - because I really don't want to advertise to all and sundry the empty address that I am away from over the weekend.......
Back to cards & such.... last christmas I took my mum to the local Tesco superstore to do the big food shop. My mum was expecting to pay by cheque - but found that they would not accept a cheque because the card only guaranteed up to £50 (not a lot!!!). They insisted that she should use the card as a debit card, as it is also a "switch" card. She didn't want to do so, as she is in the habit of paying by cheque and keeping her balance on the stubs. They treated her as a completely thick old lady and patronised her nearly to death. She stood her ground, saying "I'm sorry, but I just don't use the card that way". In the end we took pity on the rest of the queue, and I paid on my switch card & she paid me by cheque.
I know that the debit cards are increasingly the norm - but mum had a particular reason for not wanting to use it, and was made to feel very small for refusing. I was rather proud of her.
Mind you - we did laugh about it afterward.

Kris


03 Nov 02 - 03:30 PM (#817607)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: GUEST,PATTZ

I Hate the card system-but I would be losing lots of money if I didn't use it. Example 2 half gals, Tropicana O.J. for $5.00 - without card $3.49 each. Thats a hell of a difference. Some of the stores make you use a coupon, in addition to the card. That is a pain.


03 Nov 02 - 03:43 PM (#817623)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Mary in Kentucky

I returned to the original store today (after I found my card) and bought a couple of salads for lunch. My receipt (was talking to me and) said "You haven't bought any Campbell's products this year."


03 Nov 02 - 03:46 PM (#817624)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: DougR

It doesn't bother me. I have three cards I use at three different stores. The discounts I receive as a result make it all worthwhile as far as I'm concerned.

DougR


03 Nov 02 - 04:09 PM (#817637)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: GUEST,Q

For the first time maybe?- I agree with Clinton Hammond and DougR.


03 Nov 02 - 04:13 PM (#817640)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Deckman

The consistant theme I'm reading here has to do with corporate power, or perhaps consumer impotence. As I mentioned earlier on this thread, I've been very pleased with my local Safeway store for many years. They always treated my parents well. The staff was well paid and regarded. I had the manager trained, and I enjoy shopping there. However, a few years ago, an incident happened that speaks to this thread. Safeway, here in Western Washington state, USA, hired a new marketing director. Quickly, changes were noticed in my store, and all local stores. The first thing this idiot did was to start moving items around. Week after week, the catfood was relocated, then the soap, etc. I complained to my manager, and he listened, but explained that it was out of his hands. One day, I ran into the manage having a meeting with HIS boss, in the store aisle. I recognised the big boss, walked up, and complained that I couldn't find the cat food. Terry, my manager, started to answer me, but I cut him off and suggested that the regional manager become my personal shopper for a while ... have you ever seen a mad Finn! After about 20 minutes, when he couldn't find anything either, he apologized to me, and slunk off. The next day, Terry called me at home and thanked me for what I did. My point is, who's in charge. Obviously not us consumers. Sure, a Nation/world wide boycott would get their attention, but it ain't 'gonna happen. CHEERS, Bob


03 Nov 02 - 04:17 PM (#817643)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Melani

They'll get you one way or another. I wanted to watch a video clip of "The Frontier House" on the PBS website and was told I had to download Realplayer to do it. So I did, and I've been getting PORNOGRAPHIC spam ever since! Prior to that, I got no spam at all (believe it or not)!


03 Nov 02 - 06:39 PM (#817725)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: MMario

The local grocery store now has a supersaver card - which I refused to get; now they use the store managers card when I go through the line - I get the discounts - don't have to use the card. However I am still fighting the 20 year battle to get them to bag my groceries in the manner I have demonstrated (repeatedly)to them causes less breakage.


03 Nov 02 - 07:14 PM (#817744)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: catspaw49

I love y'all dearly, but are you really serious about this shit? I use two of them and I DO check prices, shop at four stores, and as far as my two stores with cards go, the savings can be pretty good. All of that aside, if you have ever used your computer to do much of anything or gotten a mortgage or financed a car or dealt much with a bank or paid taxes or voted or been in a hospital or about a blue million other things, the information is out there for the asking and easily obtained. I'm not particularly concerned that someone should find out that I prefer Linguini to Cappellini......Of course I did buy that Russian Dressing....Oh, yeah, that's okay....wrong era.........

Spaw


03 Nov 02 - 07:35 PM (#817751)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: NicoleC

I hate the cards. More plastic to carry around.

I always liked shopping at Albertsons -- no card. I complained loudly when they sytarted a card. However, they obviously thought out the privacy concerns -- you don't have to provide ANY information to get a card, so no marketing nonsense.

They will track your purchases for marketing reasons, but it won't be associated to your name. And I'm okay with that.


03 Nov 02 - 10:21 PM (#817853)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Peg

It is completely ridiculous that Radio Shack insists they can't make a cash sale without your phone number! I have given them an earful when I go to buy a phone cord or some batteries and the clerk looks up and asks "name?" I say, why do you need my name if I am paying with cash? They mention the database, the special deals etc. I say, no thanks, just sell me the damn phone cord. Sometimes I just stare them down and say "You do not need my name for this transaction." I think enough people have complained so that they now back down prety quickly.

As for those who think it is "paranoid" to worry about where purchasing information might end up, well, need I remind you all of the many rights to privacy we have all lost in the wake of 9-11? Do you honestly doubt if any one of us was suspected of some unpatriotic crime or act of terrorism that one of the first things they would do would be check out what we had bought in the last few months? Guilty until proven innocent and your reputation destroyed. God bless America.


03 Nov 02 - 11:42 PM (#817874)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: katlaughing

I don't know if this would carry over to this issue or not, probably not, as it's a First Amendment issue, BUT, it would be applicable, I think, in cases of Radio Shack, etc. IF they were to fight the FBI or anyone wanting their database info. Here's what one independent bookstore in Colorado did: (BTW, they do mail order and are really good!)

Tattered Cover Wins One for Free Speech
(and indie bookstores)!

by Eric Wallenstein

In a decision that certainly has independent booksellers and free speech advocates rejoicing nationwide, The Colorado Supreme Court ruled on April 8 that Denver's Tattered Cover Book Store does not have to turn over customer records that had been requested by local law enforcement officials. The officials sought to use the information as evidence in a case involving the manufacture of methamphetamines.

Chris Finan, president of the American Booksellers Foundation for Free Expression (ABFFE), said the decision "strongly affirms the fact that protecting the privacy of bookstore records is essential to preserve free speech." Of course, not only was the judgement a boon to free speech, but also a testament to the efforts of Tattered Cover, an (ahem) independent bookstore that spent two years working on the case. Our congratulations go out to Tattered Cover, ABFFE, and all of those who helped out in this campaign to protect customers' privacy in bookstores.


04 Nov 02 - 12:00 AM (#817879)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: DougR

Geeze! For a lesson in paranoia, will you folks read this thread? Unbeliviable. Spaw's right, who gives a damn that you like Linguini instead of rigitoni? There must be something more pressing for you to worry about. How about those of you in the U. S. considering the coming election? The Democrats might continue to hold the majority in the Senate for example! :>)

DougR


04 Nov 02 - 12:15 AM (#817886)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Coyote Breath

Well here is something ELSE to worry about. Here in the St. Louis "area" they have been talking about a small "chip" that can be implanted in your CHILD and could be used to LOCATE that child should he or she become LOST. Of course it could also be used to locate that GROWN UP CHILD later when telecrappers, the Social Security Administration, the FBI the CIA, Homeland Security or any number of other agencies and folks wnat to find you. The chilling thing here is the CHILD would have no say in this. The parents, scared silly by the seemingly growing rate of child stealings, would do this to keep their child safe. It could be removed later, of course. 18 year olds would have a new rite of passage to look forward to along with registering for the draft, being able to vote and being allowed to buy beer (in some states). "Hey dude, wanna come to my "taking out" party"? After a while some bright bulb would figure out a way to keep the device from being removed, making it alert the "authorities" should it be done any way. Brave New World anyone? Did you think Huxley, Herbert, and Orwell were just toying with interesting plot lines? Paranoid? It ain't paranoia when they are really after ya.

CB


04 Nov 02 - 12:26 AM (#817889)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: katlaughing

And, they already do it in pets...if you've go the means


04 Nov 02 - 10:11 AM (#817975)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: leprechaun

I hope my dog doesn't start buying truckloads of fertilizer.


04 Nov 02 - 10:53 AM (#818021)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Stilly River Sage

My mother used to shop at what may be the same Safeway where Deckman shops. Many years ago Safeway was using printed paper grocery bags to promote some legislation that Mom opposed, so when she reached the clerk, she said "I won't use that grocery bag. Please find a plain one for me." It took about 10 minutes for the bag boy to return with the plain bags from the bowels of the building, but astonishingly the entire line stayed put. They packed Mom's groceries, and as she was leaving, she heard the guy behind her in line say "I don't want that bag either." In the next day or two they were back to plain bags.

MMario, I also regularly instruct bag people on how to properly load the sacks. They're so used to popping a single item into the thin plastic (that is liable to shred and drop it's contents) that they don't know how to plan ahead to pack paper bags properly. When they try the "one item per sack" routine it amounts to a heckuva lot of paper.

All of the big grocery stores down here in Texas have the cards, and have had for a while. I complained bitterly at first, but have since changed strategies. I still restrict my shopping at each store to things I know are actually cheapest. To skew the statistics, I regularly offer my card to the person behind me if they come through without one. The more bizarre their purchases, the better.
I regularly request paper bags instead of plastic, and when I remember, take along the cloth bags instead.

My aunt and cousins in Canada have some kind of purchase card that they present at member businesses. When I was in Calgary a few years ago I went to a sale at The Bay to pick up a couple of Hudson's Bay blankets for my children. My aunt presented her card with my purchase--it didn't affect my cost, but she has managed to parley this into air miles and flown quite a bit with it. Don't know what the program is, but it seems to work for her. The Canadian dollar certainly worked for me!

Finally, here are some approaches to junkmail that is generated by these databases. You'll find more (also phone lists and email lists) at Do-it-yourself: Stop junk mail, email and phone calls.

    Bulk mail for "current resident or ...": Start with sending a postcard or letter to

    DMA Mail Preference Service
    PO Box 9008
    Farmingdale NY 11735-9008

    Write "please activate the mail preference service", and include the name, address, and zip code. You must send individual postcards -- for some strange reason the DMA does not officially accept listings for former residents, and will ignore requests that don't appear to be from a single individual.

    First class and some bulk mail: If the former residents neglected to fill out a Post Office change of address card, or it expired, you can fill one out for them. You must fill out one card for each unique last name. Write "Moved, Left No Forwarding Address" as the new address. Sign your own name and write "Form filled in by current resident of the house, [Your Name], agent for the above". You must write "agent for the above". Hand this form directly to your carrier, if possible, as your carrier must approve the form and see that it gets entered into the post service National Change of Address (NCOA) database. This is very effective.

SRS


04 Nov 02 - 11:21 AM (#818066)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Fibula Mattock

A rather toungue-in-cheek activity at geek-fest conference Extreme Computing 2002 had this description:

"Your supermarket loyalty card - it just sits there in your purse or
    wallet, silently recording everything you buy, occasionally rewarding
    you with just enough points and prizes to keep you taking it to the
    shops. But now it's your chance to get your own back - at EXTREME
    COMPUTING 2002, where you can swap your loyalty card with someone
    else's (cash in the points first if you must), and take on the brand
    new demographic profile of a complete stranger."

Er, yeeees. I hope they were aware that the demographic profiles would all amount to the same thing at such an event: young, single males buying convenience ready-made-meals-for-one.


04 Nov 02 - 12:23 PM (#818140)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: katlaughing

Thanks, SRS, for the junk mail info!


04 Nov 02 - 12:30 PM (#818150)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: MMario

I don't care that they can profile my purchases - I care about the fact that the whole program adds up to more overhead and poorer service in the long run that costs MORE!!!!

Since the store can't figure out that they need to increase the amount of a brand they carry when it is out of stock 3 days a week - and the compeating brands have layers of dust on them, why pay for card readers and computerized profiling. they won't use it for the customers benefit.


04 Nov 02 - 04:17 PM (#818361)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Coyote Breath

Way to go SRS! I've wanted to know how to do that for a while now!

Problem with technologies that can end up costing us our liberties is how they begin utilization. The dog chip thing seems great. Our local animal shelter scans every animal brought in and has an almost perfect rate of recovery for those pets with chips.

(Tattoos work this way also. Of course THAT makes me think of the camps of the Third Reich, which used tattooing extensively.)

But it is a short step to "chipping" your child, to "chipping" all of us. To being able to find a person no matter where they are.

Wasn't there a film recently where one's chip was also a dedicated "explosive" device which could terminate you should you comitt an offense?

(thread drift - back during the Gulf War our local supermarket still asked if you wanted "paper or plastic" I would answer: "That depends on whether I wish to save a tree or a Marine, doesn't it?"

It was rare that anyone "got" it.

CB


04 Nov 02 - 05:11 PM (#818424)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Genie

I never carry my grocery store cards. I just enter a phone number on their keypad. And most of the time I use the phone number of a friend from another city. He and I have both given them that number, so sometimes when I use that number, the clerk addresses me as "Mrs. S." (his name) and sometimes as "Mrs. P" (my name). If they are using those card purchases to track folks' buying habits, they are really getting screwed up data from us.
I can easily use my parents' phone number when I visit them, and it would be easy to use lots of friends' phone numbers.

But recently I started to sign up for some sort of free web 'zine that had to do with music. It seemed like it would have valuable information. But in their application they wanted my date of birth and my name, in addition to phone numbers and email addresses. So I cancelled the application and sent them a pointed note about how offensive I thought it was to pretend to be a real 'zine when they probably just a front for collecting personal info. I cannot imagine any legitimate reason why a free 'zine would need my date of birth (which, of course, is often asked for as a "security" aid).


04 Nov 02 - 10:40 PM (#818665)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Stilly River Sage

I'm glad the junk mail information is useful. If you click on that link it takes you to places where you can register online for the mail preference service, but you have to pay $5 online. If you mail in a letter it's free. Same with all of those services.

I have been aware of this service for a long time, and have sent update letters every couple of years to remind them that I still don't want junk. But I don't keep a list of all of this stuff handy. A simple search at Google with the term "stop junk mail" (don't use quotes unless you want it to search an exact phrase) brought up several choices. If you are good at doing a search any of this stuff is easy to come by on your own. Another browser I like is Metacrawler.

SRS


05 Nov 02 - 03:09 AM (#818783)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Liz the Squeak

I just wish my bloody bag would last till I get across the car park... then I might end up recycling a lot more!

LTS


05 Nov 02 - 03:10 AM (#818784)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: leprechaun

The card hasn't made me paranoid. However, I do feel a twinge of apprehension when the clerk says, "Thank you Mr. M----." I find myself glancing around to see who else in the grocery store lines can hear. Most of the people in those drug gangs have never seen me, but almost all of them know my name. Many's the time I've finally caught up to one and they say, "I thought you'd be taller," or "I pictured you older."


05 Nov 02 - 11:33 AM (#819052)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: EBarnacle1

Genie, if you want verification for you latest opinion, go to Slate online today. There is a story of someone who got scammed into giving up his personal information via e-mail for a security check for a non-existent job. Now, he has had to go through the agonies of notification and cancellation on all of his public records and financial relationships. It is much safer to keep yourself private.

I was discussing EZPass [computerized billing for tolls] with the CFO of my company. He accused me of being a Luddite and pointed out that, since I have a cell phone, I could be traced, anyway. The cell phone can, however, be shut off. Even if you put your EZPass transponder in the handy leaded plastic package, it can be read.


05 Nov 02 - 12:32 PM (#819113)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: PeteBoom

ROFLMAO!

Here's the deal folks - if you do not want grocers, or anyone else, to know who you are and be able to track your purchases - pay cash for everything. No checks. No credit cards. No ATM/Debit cards. Nothing. Zip. Nadda.

The nifty IBM 4690 series POS computers (cash registers) and their competitors, have the ability to retain all purchase activity from a store - including items purchased, date, time, lane, cashier that rang the transaction, any and all discounts that were applied, coupons - and tender method. If the tender type is check, credit card or debit card, that account information is electronically stored (although not all retailers save the check's account information, they can, its a simple user exit on the controller). Paranoid yet? Good. How do I know this? Its what I do for a living - drive computers for a large grocery retailer/wholesaler that also provides technical computer support for independent retailers.

I sent a guy to prison a couple of years ago by blasting his alibi to pieces. He was charged with armed robbery, said he couldn't have done it because he was with his girlfriend except when he went to a particular store and got X, Y and Z and "some other stuff". Too bad for him we retained that information for 2 years. Spun through all transactions where X, Y OR Z were sold on that day, within 5 hours either way of the crime. Then looked for comparisons (eg., Oops, I got X and Y but forgot Z....) Bad news. NO Z items were sold that day AT ALL. No X or Y items were sold within the same transaction, and no transactions occured where either one or the other were sold within 2 hours of each other. When the defendent's attorney found out that we could pull that information back, and he didn't have a defense, never mind the fact that the accused was not seen on the security camera tapes for that day at all... Don't like armed robbers....

If you Yanks don't want Microsoft or AOL or whatever ISP you use to know who you are (as opposed to who you claim to be) and where you go on the net, do NOT give them (or the store where you purchased your computer in some cases) your Social Security Number. FOr a while that was all the rage - still might be for all I know. "We need your SSN to to credit checks." Not True. Also, not legal. Driver's license, State ID, Home Phone number, credit card number... any of those gives any credit researcher worth its salt the information needed to make a 90% id of you. Any TWO of those and you've got 98%+. Odds are, they asked for (and got) all three.

If you want the discount, give them a bogus name and address, get the card and get your discount. If you want to get coupons or save points, give them your real address. Don't want their computers to link your bogus name with your real name? Pay cash every time you use the card - ALWAYS.

Have a day, folks -

Pete


05 Nov 02 - 12:36 PM (#819117)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: katlaughing

leprechaun, our grocery stores and even places like KMart started saying thank you, using my last name, whenever I paid with a personal check. I went round and round with them, as a woman shopping alone and safety issues, and they said they'd been told by their HQs that the clerks are to use people's last names, rather than just first, as a sign of respect! They didn't like it much better than I did, but with the company having mystery shoppers who check on them, they were bound to do so or risk a reprimand or loss of their job.

kat


05 Nov 02 - 01:19 PM (#819151)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Mary in Kentucky

Pete, are you serious? I'll have to print out your reply for my son.

The bit about paying cash...that would work....BUT...

Say I want to profile the 20-something-year-old Middle Eastern men in my neighborhood (and we all know they are suspect...folks please know that this is tonque-in-cheek just for an example) I would pay a cashier a few bucks (wouldn't take much) to swipe the card that he/she saw the suspect in posession of in some kind of instrument which would record the "number," I wouldn't have to have a name, address, or phone number in the database. Then I could sell this information to "someone" who was interested for big bucks. Not too far fetched, not anymore than your statements above. And that's just one way to cast a broad net and link the database to actual persons. Like you stated, think of the possiblilties if you had a specific person you wanted to track.

And JohninKansas, you documented what I had suspected about prices. I think the store makes the most money by selling information (consumer research). Then if a regular card holder forgets their card (doesn't keep it on their keychain as recommended) say once a month, the money the store makes is phenomenal. (a twelve pack of coke is $2.50 with the card $3.79 without) My son's paper receipt is now several feet long for a one-item purchase because of all the messages about what he hasn't bought yet this year.

I just learned that it is against company policy for a Kroger employee to use another's card. Can actually get you fired with no defense from the union.

These stupid TV commercials have people bragging about how much money they save. Why if they spent enough at that store, they could be a millionaire. Like the lottery here in KY, "Somebody's gotta win, might as well be you." Sheesh!

Seriously though, when I started this dialog I was wondering why this bothered me when giving my SS number, etc. doesn't. I think it's just because I spend too much of my life at one store, and that's the only database that has that much info about me in one place.


06 Nov 02 - 10:35 AM (#819910)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Peg

Pete; the point is, Radio Shack and other places ask for your name and phone number and other personal information at the point of sale regardless of whether you are paying cash or not!!! No need for this. I wonder how many people just hand it over without thinking...

It is true that paying cash leaves a smaller paper trail...


06 Nov 02 - 02:13 PM (#820128)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Stilly River Sage

If one of the folks in Radio Shack or Service Merchandise (but they're out of business now) asked for my phone number I always told them to put in 555-1212. The number for "Information" here in the states.

At the university where I work they use our SS# as id, but upon request, I can think up another number and they'll use it instead. I just have to remember what it is, once I do that. I've considered using an old id number from one of the colleges I attended ages back--chances are no one would figure out where I went to school 25 years ago and that this number was a part of one of those systems. But I still remember those numbers, which is handy.

SRS


06 Nov 02 - 03:04 PM (#820178)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: GUEST,Q

At the airport here (Canadian city) a fairly large staff of US Customs and Immigration people check passengers, pre-board, bound for US destinations. Much of the travel is business-related.
In order to speed these passengers on their way, it has been proposed that frequent flyers register their retinal patterns at the airport. They would have their patterns read by the machine and be quickly passed through the boarding checks. There would be a fee for the service.
The airport authority is looking into the feasibility of the service.


07 Nov 02 - 10:39 AM (#820741)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: PeteBoom

Peg, Re: Radio Shack. Allow me to introduce myself - I'm Edward Smith, my address is 1912 White Star, my telephone is 555-1212. If anyone looks at me funny, I leave the stuff and walk out. Period.

Mary - yup - perfectly serious. Ya know when you write a check at a grocery store? The times when they ask to see a driver's license, the write the number on the check - and then type it in to the cash register's keyboard - then they don't ask for your ID again? There's a reason...

Its not paranoid if they really are out to get ya!

Cheers -

Pete


07 Nov 02 - 12:14 PM (#820811)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Bill D

Radio Shack WILL back down...they don't need your address as much as they need your $$$$.

As to groceries...when local Safeway started this crap, I complained and the clerk said in a low voice."just give some other name...you can be Abe Lincoln if you want"
But our 'major' store here, Giant Foods, which is now owned by Royal Ahold of the Netherlands, finally made the system such that **ALL** specials are limited to those who have registered...you got no card, you get NO discount! I am working on finding different stores...and having worked my way thru college as a grocery checker, I am a good judge of them!

(By the way...I am the world's best grocery bagger, and can load paper bags SAFELY!..I used to teach it!) The plastic ones are impossible to 'arrange' neatly, so I take the re-usable mesh bags (and sometimes paper ones) and SHOW them how I want things done...and stand right there and do it over myself if they don't pack to suit me! The deal with paper bags is that they no longer can use the old-growth timber for making paper, so the fibers are shorter & weaker and the bags are not as strong as they were 30 years ago!)...but a little care, and they will work fine.

(And yes, CVS stores WILL use their own cards to give you discounts if you whine..*grin*...(so far, anyway)


08 Nov 02 - 09:40 AM (#821404)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: GUEST

There must be somewhere where we can see what one of these databases looks like


08 Nov 02 - 10:54 AM (#821470)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: leprechaun

katlaughing - Maybe you should do like I do and carry a gun wherever you go.

oops.

Here we go again.


08 Nov 02 - 10:55 AM (#821471)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Stilly River Sage

Yes, Guest, there's a lot to see. I did an advanced Google search on "databases" and "grocery store cards" and came up with the following. I'll call it

Paranoid as you want to be about "Loyalty Cards":


Some interesting sources:

NoCards.org

The Seattle Press

The Village Voice

Go here for more than you probably want to know about how these databases may be set up, here's some Database design info.

Visit this one for an abstract of a scholarly study.

A couple of scary articles:

    When direct marketing consultant Mike DeCastro gets hired to plan a campaign pitching vacations in Mazatlan or cell phone service in San Diego, one of his first moves is to consult an online catalog of customer lists.

    Such lists are the lubricant that keep the wheels of our consumer society spinning. If you applied for a loan or used a credit card, your name is on a list. They identify almost everyone who has attended school, subscribed to anything, or bought anything from a catalog, direct mail or online merchant.

    Ultimately, such lists also provide the raw material used to build sophisticated computerized databases that have become a multibillion-dollar industry.

    "Just about anything that you want to know about anybody is available in a commercial database," said DeCastro of San Francisco.

    Most people don't have a clue that such databases compile information from a variety of sources, linking their names to their Social Security numbers, credit profiles, employment histories, travel records, court records, personal interests and chronic health conditions.

    And now, under changes ordered by Attorney General John Ashcroft, the FBI is moving to use commercial databases in its efforts to prevent acts of terrorism in the United States.

    The change was part of a broader decision, announced by the Justice Department May 30, to loosen the internal policies that guide federal terrorist investigations.

    Now, even if they don't have a specific suspect or legal basis for suspicion, "FBI agents under the new guidelines are empowered to scour public sources for information on future terrorist threats," Ashcroft said. [snip] The rest of this is here.


Another scary story:

    USA: Store Customer Cards a Source for FBI?

    WASHINGTON -- So you have a secret craving for Little Debbie peanut butter bars and a penchant for Kendall-Jackson merlot?

    While that customer loyalty card at the supermarket might perceivably save you a few pennies at the checkout counter, your buying habits could end up in the hands of government agents.

    According to one privacy expert, at least one national grocery chain voluntarily handed over to the government records from its customer loyalty card database in the wake of the Sept. 11 terrorist attacks.

    And others say customer databases -- including those culled from travel, financial and insurance industries -- are routinely shared with the government for surveillance purposes.

    "I think this is exactly what the FBI wants to do and there really isn't any obstacle to them doing it anymore," charged Lee Tien, a policy analyst with the Electronic Frontier Foundation.

    Thousands of supermarkets across the country have been offering loyalty cards to their customers for years. Some ask for basic information in their applications, like name, address and phone number. Others ask for more personal information, like Social Security numbers and e-mail addresses.

    Each time the card is used, purchases are recorded in a massive database. In exchange, customers get discounts and special offers based on their buying preferences.

    "It doesn't take a marketing genius to create an in-depth profile of someone that would be reasonably accurate just based on their purchasing history," said Donna Hoffman, a professor at Vanderbilt University and privacy expert with the campus' E-Lab.

    "There has been a lot of discussion about profiling, but I think the concern over the government getting access to customer information is looming on the horizon," she added.

    Larry Ponemon, CEO of the Privacy Council, said he was consulted for advice in January by an attorney for a national grocery chain, which in the wake of Sept. 11, had voluntarily delivered up its customer loyalty accounts to the federal government.

    "It was not a malicious act, but it was more about feeling they had to do something to help the government look for the bad guys," said Ponemon, who could not reveal the name of the chain.

    He said the attorney had since resigned from the chain and would not speak to the press. Despite his advice to the company, cardholders were never informed that their personal information had been shared with the government.

    Noting that since the attacks a number of industries were persuaded to share their customer databases with law enforcement, Ponemon said he didn't know whether the practice continues. [snip] for the rest, click here.


SRS


08 Nov 02 - 12:54 PM (#821578)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Bill D

thanks for those links, SRS---they serve to remind me of the most basic of rules:

"Being in business seems to bring people closer to the attitude that ANYTHING goes when $$$$ are involved...and the more $$$, the fewer compunctions they have!"

the same sort of rule seems to apply to love, sex, and national security. And it is the case that those who favor less freedom and MORE interlocked databases are the ones who work hardest to obtain positions of power in politics.

The trend is toward conservative, narrow, restrictive, controlling, intrusive...etc., policies and practices--all under the guise of 'security' and 'public interest' and 'ease of use'...............today, it is your name on a grocers list of who likes toothpaste "X", tomorrow, it is the FBIs ability to follow you from cradle to grave and find you anywhere and any time.

So far, there is no movement to install a GPS finder chip in each newborn...*wry grin*


10 Nov 02 - 08:53 PM (#822991)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Grab

CoyoteBreath, you really have taken my breath away! "It's a short step from chipping a child to chipping us all"? You must have the longest legs known to man in that case, to make that a short step!

Back on cards: Sure, Tescos have a file on me, tracing what I buy. Know what? It means I get money-off coupons for things I like, like my favourite brand of crisps (chips to US folks :-) or chocolate muffins, and not for stuff like cat-food which would be no use at all. As far as I'm concerned, that's a good thing, bcos it saves me money. If you prefer to pay more for the same stuff, that's your prerogative, but please don't try to persuade me to do the same.

Security-wise, I see no problem at all. So someone could find my name from this? Big deal! Ppl can also find my name by checking on Mudcat, SourceForge, my EZBoard electronics forum, the Everyday Practical Electronics forum, etc. Or they could come up to me and ask, and I'd tell them. And if anyone can come up with a reason why I should be worried about someone knowing what food I like, I would be very interested to hear it. So far, the best argument I've heard for not signing up to store cards is "well, if you go out and hold up a bank and then say you were shopping instead, it might harm your defence"...

To get this in perspective, I suggest that you look at the Mudcat membership form which every single one of you, bar NONE, has filled in. Compulsory details are your full name and a valid email address. From the email address (for a suitably diligent searcher) can be found your IP address, which by tracing the ISP will show which area you live in. Optional but recommended details are your address and telephone number, so all that effort can be bypassed. "But we all trust Max, so it's different!" Obviously, but riddle me this - who do you think would cave the quickest to a lawsuit from some random individual, Max (who can't afford a top-flight lawyer) or a supermarket chain (which has a zillion lawyers at the press of a button)?

Please can people get their collective underwear unwedged?

Graham.


10 Nov 02 - 10:26 PM (#823049)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Bee-dubya-ell

My idea of a really offensive shopping ID card would be a Sam's Club card with Spaw's picture on it.


10 Nov 02 - 11:16 PM (#823067)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: GUEST,Q

I changed my identity (email, etc.) to escape someone (my technician said someone probably at Mudcat) sending virus-carrying message daily for over a week. I will no longer sign up, but remain a guest. These "membership" lists are suspect because the site could be hacked into easily my particular strain of paranoia).
One side benefit was that the innumerable messages from a certain purveyor of books, cds, etc. also stopped. I once made a purchase from them, and regardless of requests, their spam kept coming.

My only objection to the ID cards is their quantity. Unless you are a homeless person, information about you and your finances is in the data banks anyway. One of the largest is in Atlanta; my bank in Canada uses data from them. If you report your income falsely on an application, they generally can find it out.

A service which I have used in genealogical work is to request the names, addresses and postal codes of everyone with a certain surname in the USA and/or Canada. Available on the internet from info sites. Only those with unlisted numbers are left off this file.


11 Nov 02 - 07:29 AM (#823219)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Rapparee

Try this:

1. Look up the store's street address (or the chain's headquarters);
2. Register under a fictious name (I like Thomas Malvolo Riddle) at the address you looked up;
3. Give them the telephone number of your local police station (the non-emergency one);
4. Don't give 'em your email address!

The clerks don't care....

For a real laugh, when you pay by check and they request a driver's license, tell them you don't drive or that the cops took it away after your last "driving under the influence" offense. Then smile and show it if you want the stuff.


11 Nov 02 - 07:52 AM (#823231)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: KingBrilliant

Q - thanks for the reminder about membership details.
I find that while I a pride myself on not being stupid enough to put my address on the windscreen of my car at a festival - I AM stupid enough to post details of when I'm away at festivals on a site where I have entered my address as part of membership details.
I know, I know, paranoia - but still it is a bit foolish.......

Kris


11 Nov 02 - 06:17 PM (#823692)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Lemming

I have over the years acquired several store cards. Most of these stay in my car. Come the winter they're great for scraping the ice off the windscreen.

As for the junk mail - take out and throw away anything that refers to you or your address. Wait until you get more junk mail with a return envelope. Put the first lot of junk mail into the envelope and post it.   
We're sure that lots of the banks want to hear about others "Super Deals" on loans, car insurance etc., so we'll just forward the details to them!!!


11 Nov 02 - 11:43 PM (#823925)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Stilly River Sage

I do pretty much what Lemming does, except I use their own reply envelopes to send back a note asking to be removed from their list, after carefully crossing off all possible offers so they're sure I don't want to order anything. But that's a good idea, sending someone else's stuff back to them.

I produce publications for a university library, and after several years of suggesting we needed a reply envelope, I finally just went ahead and designed one, and have it inserted in each newsletter we produce. Since we don't send them out broadcast, but only to members of organizations on campus, they have a low annoyance factor. Every so often a cranky note comes back to take them off of our list (or to remove duplicates), but mostly they come back with money inside. It's wonderful (so there were no complaints about the expense of designing and producing them)! I have to be only *slightly* understanding of the person whose job it is to open those envelopes. One hopes they are in a position to forward their findings of the contents to someone in a position to care about it!

SRS


12 Nov 02 - 04:51 AM (#824011)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Nigel Parsons

I have a Tesco clubcard, but it doesn't seem to work the way Grab's does. He says they send him money off vouchers for his favourite crisps. I find they use the profiling to try to sell me things I wouldn't otherwise buy from them.
e.g. If I buy a cheap instant coffee they will send me money off vouchers for expensive coffee to bring it down to a comparable price. Clearly their hope is that I will continue with the more expensive version even after the vouchers stop.

My favourite vouchers are sent out by The Daily Telegraph. They seem to compile a list from those who enter their competitions or crosswords. The vouchers represent a saving on the purchase of The Sunday Telegraph (which I would buy anyway) and the vouchers are idividually dated for a period of up to 3 months. As I have relatives who also get these vouchers (at different times) but don't read the Sunday Telegraph, I seem to have vouchers for use most of the year.

Nigel


12 Nov 02 - 06:20 PM (#824602)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: PageOfCups

SRS - what do you do when the Direct Mail Association doesn't honor your request to be taken off its lists? My mom's been dead a year now, and I'm still getting catalogs addressed to her. Many are new ones I've never seen before, so I know her address is still being sold to companies. I've even called some companies and asked for her name to be removed from their databases. The customer service reps express sympathy for my loss, promise no more mail will be sent to her, and they're STILL rolling in. I can't manage to convince these corporate eedjits that dead people don't buy stuff, and pissing off live people doesn't help their image.

And re: store cards - just bear in mind, if you're gonna murder your spouse and scatter rose petals over the body, don't let them scan your store card when you buy the roses. (Most recent news story on said crime)


12 Nov 02 - 09:12 PM (#824753)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Stilly River Sage

Page, my father died five years ago yesterday and I am still getting stuff in his name. Not so much as before--you might try moving a couple of times. That's what I did. You lose a lot of stuff that way! :-/

If you visit that first web site I posted, I think poking around will give you a series of nation-wide places that send stuff. There are lots of kinds of lists, like the ad circulars that come once a week, and there are the folks who hang stuff on doors, and then there are the credit bureau lists, etc. I do believe I wrote to each of the big three credit reporting agencies to report his death (and sent a photocopy of the death certificate) and that slowed it a lot. My sympathies on the continual reminders, though. I remember how jarring it was, especially on special days or anniversaries of things. The catalogs I liked that came in his name I finally just changed over to my own name. And that might be another answer--don't try to cancel it now, just change it. Then send the Direct Marketing stuff in for your own name.

Maggie


26 Nov 02 - 09:48 AM (#835405)
Subject: RE: BS: Offensive grocery ID cards - privacy
From: Stilly River Sage

This was in the online version of today's Fort Worth Star-Telegram. Fort Worth is the where the corporate home for Radio Shack is.

SRS
________

    RadioShack drops name, address query
    By Andrea Ahles
    Star-Telegram Staff Writer

    RadioShack is dropping a long-standing practice that its chief executive acknowledges as annoying to customers.

    The salespeople at RadioShack won't be asking for your name and address when you check out anymore. After 81 years of asking for that information, even for a purchase such as a pair of batteries, the Fort Worth consumer electronics retailer ended the practice Monday.

    "We know that getting their names and addresses was annoying and time consuming, but we justified it because the information had some value to us," said Leonard Roberts, the company's chief executive.

    RadioShack used the information to mail promotional fliers and its annual catalog, which it stopped publishing this year. The company also studied the data for consumer behavior and purchasing patterns.

    Instead, customers can volunteer to add their names to a mailing list to receive updates on new products and sales. Signs at the 7,000 RadioShack stores across the country will tell customers of the new policy and provide a phone number, (800) 843-7422, to call for adding their names to the list.

    Several retailers collect ZIP code information to learn where customers live in relation to their stores. Others, including Linens 'n Things, Toys R Us, and Tuesday Morning, ask customers for phone numbers to maintain their mailing lists.

    "Collecting information from your existing customer base is always the best way to go," said Christina Duffney, a spokeswoman at the Direct Marketing Association in New York. "But some customers may have felt that they had to give out their information [to RadioShack] and didn't have an option."

    By changing its policy, RadioShack will be able to disseminate information to interested customers instead of to people who might not regularly shop at RadioShack.

    But in some cases, Roberts said, the company will still ask for addresses. One example: when a RadioShack technician is dispatched to install a satellite TV system at a customer's home.

    Roberts called the policy change a customer service decision.

    "I got my e-mail flooded from customers, managers and associates saying 'Mr. Roberts, thank you. This is clearly the best decision that you've ever made,' " he said.