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18 Jun 04 - 07:26 PM (#1210184) Subject: BS: sub standard service From: kendall When I was in England, I mailed post cards to many people. Some got them in a timely manner, but one of them just arrived today. Wonder where it's been for two months? |
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18 Jun 04 - 08:21 PM (#1210198) Subject: RE: BS: sub standard service From: Bobert Sorry, Kendall, I thought this was another Bush thread... But, ahhhh, think Tom Tidge here... Bobert |
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18 Jun 04 - 08:22 PM (#1210199) Subject: RE: BS: sub standard service From: beardedbruce How many did you send total, and when did they arrive? Need to figure out the bell curve- One of them HAD to be the last delivered... |
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18 Jun 04 - 08:37 PM (#1210201) Subject: RE: BS: sub standard service From: Stilly River Sage Kendall, they never get here before you do--it's an unwritten law of postcards. You found some that took the law more literally than others. SRS |
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18 Jun 04 - 08:40 PM (#1210204) Subject: RE: BS: sub standard service From: Bill D they had to be passed around and read first! Check to see whether the most interesting ones were the last to be delivered..*grin* |
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18 Jun 04 - 08:42 PM (#1210205) Subject: RE: BS: sub standard service From: Deckman Hmmmm? No surprise here at all. Let's reconstruct the story: An American FOLK SINGER (we know of your kind) leaves the good olde U.S.A., and travels to a another country. Then he tries to communicate with his supporters at his base of operations, by mail. It takes a l o n g time for the necessary cautions to happen. DO YOU HAVE A PROBLEM WITH THIS!!! Ceers, Bob(deckman)Nelson |
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18 Jun 04 - 11:42 PM (#1210249) Subject: RE: BS: sub standard service From: mack/misophist As a retired postal worker, I may be able to answer your question. They were probably mis-sent to Antarctica on the last ice breaker of the season. Happens all the time. |
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19 Jun 04 - 07:46 AM (#1210350) Subject: RE: BS: sub standard service From: kendall I sent about a dozen within the first two weeks of being in England. (Mid April) All but one arrived within a week or so. One took two months. |
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19 Jun 04 - 08:27 AM (#1210365) Subject: RE: BS: sub standard service From: Ellenpoly Kendall, thank your lucky stars they ARRIVED! Anybody want to buy a postal service? I hear they'll sell it cheap. (PS-The last of the London Routemaster Double Deckers are on sale for only £2,000 each. This is the BEST DEAL in the UK!!!) ..xx..e |
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19 Jun 04 - 08:35 AM (#1210368) Subject: RE: BS: sub standard service From: GUEST ONE OF KENDALL'S TWENTY CENT POST CARDS TO AMERICA WAS DELIVERED LATE!! OH DEAR! GET HIM A REFUND QUICK! |
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19 Jun 04 - 08:37 AM (#1210371) Subject: RE: BS: sub standard service From: Clinton Hammond I usually get a cold-cut combo, and a veggie with extra jalapenos as my standard order... and service is usually very prompt... and friendly... |
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19 Jun 04 - 10:40 AM (#1210425) Subject: RE: BS: sub standard service From: jacqui.c Guest The card plus postage actually cost in the region of 80 pence - that's probably round about one dollar fifty cents to send a small piece of card to the States. Two months is one hell of a long time to wait for delivery. In this country we have an expensive and not totally satisfactory mail service with first class letters taking days to reach their destination when there is an understanding that, by paying 29p you expect next day delivery. There is no come back for this poor service or any reasonable alternative. I work in a service industry myself and am always aware that the people out there pay my wages. That ethos seems to have gone astray in a proportion of the public servants upon whom we should be able to rely. I will now complain about bad service because that is the only way it seems that there might be some improvement. Whether it's a postcard or an important document we have the right to expect reasonable service because we are PAYING for it. |
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19 Jun 04 - 02:21 PM (#1210503) Subject: RE: BS: sub standard service From: kendall Jacqui, why bother to explain to someone who's probably never been out of his own county. Reminds me of our "Fearless leader" who has never had a passport...and the cretin brags about it! |
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19 Jun 04 - 04:30 PM (#1210555) Subject: RE: BS: sub standard service From: wysiwyg It is sub standard service. As well as sub standard postage. ~S~ |
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19 Jun 04 - 04:43 PM (#1210564) Subject: RE: BS: sub standard service From: GUEST Kendall doesn't actually say if he sent them air mail (43p) or surface mail (39p) If he stamped at the lower rate then the published timescale is "up to eight weeks". |
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19 Jun 04 - 05:06 PM (#1210578) Subject: RE: BS: sub standard service From: Megan L Last October my canadian niece sent her christmas cards my brother only got his end of march. |
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19 Jun 04 - 05:07 PM (#1210579) Subject: RE: BS: sub standard service From: McGrath of Harlow I note that the tendency here seems to be for the English to assume the delay was on the English side, and for the Americans to assume it was on the American side. I think that's rather encouraging. |
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19 Jun 04 - 08:11 PM (#1210663) Subject: RE: BS: sub standard service From: Bev and Jerry Explanation Bev and Jerry |
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19 Jun 04 - 08:17 PM (#1210669) Subject: RE: BS: sub standard service From: GUEST,postalman It's really simple, Kendall - you are so popular and so well known that the postcard was passed around to post office workers for a couple months so they all had a chance to read it. You're welcome... |
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19 Jun 04 - 09:06 PM (#1210686) Subject: RE: BS: sub standard service From: kendall I sent the fucking things first class!! OK?? It shouldn't have taken two fucking months OK??? |
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19 Jun 04 - 09:45 PM (#1210697) Subject: RE: BS: sub standard service From: Deckman Jeeze Kendall. Why don't you just come straight out and say what you mean, instead of beating around the bush! Bob |
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19 Jun 04 - 10:21 PM (#1210706) Subject: RE: BS: sub standard service From: wysiwyg Well then, dear, fuckin' A! ~S~ |
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20 Jun 04 - 03:14 AM (#1210757) Subject: RE: BS: sub standard service From: Ellenpoly The Postal system is a MESS here in the UK, folks. They have found that postal workers are leaving bags of mail in the post-boxes for months, and often then just dumping the whole load rather than processing them. It's a big old scandel here and if it were in the States, people would be far more violent in their protests. Which leads me to what really is something I don't understand...why do the Brits take such crap? And they do, in more ways that you can imagine. They pay more for all their services and yet the services are abominable, and they pay more for all their products (usually twice what Americans pay for the same things), and NO ONE complains...or at least not loudly enough, or in effective groups. Sorry, off on a rant, but if Kendall got a taste of it via the post, and HE is ornery about it (and justifiably do), then why the heck can't the Brits be who deal with this year in and out?????? ..xx..e |
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20 Jun 04 - 04:20 AM (#1210762) Subject: RE: BS: sub standard service From: jacqui.c The problem is that we Brits have been brought up with the idea that 'one doesn't make a fuss'. There are a lot of reasons for this but it adds up to the fact that we, in general, find it embarrassing to make any real sort of protest over poor service. As a result we have been royally shafted over many years by couldn't care less service industries and suppliers who know that, because we are an island, it is difficult to source an alternative to their goods. The situation is changing now - the lessening of power of the 'upper classes', no major wars with the privations they bring and a more affluent lifestyle for a lot of Brits is making us more disatisfied with sub standard service and higher prices. We are, on occasions, beginning to say 'enough'. Hopefuly things will change as a result, but it will be a slow process, just like the mail. |
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20 Jun 04 - 07:45 AM (#1210833) Subject: RE: BS: sub standard service From: kendall Sorry about that little snit, but I was not blaming anyone, I was simply commenting on what happened and the silly responses got up my nose, that's all. I've said it before and I'll say it again, you Brits need a good revolution and we can teach you how to do it. After all, we overthrew the most powerful nation in the world a few years back. And, it was all about paying for stuff that we were not getting. (Not to mention getting what we didn't want) |
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20 Jun 04 - 09:35 AM (#1210866) Subject: RE: BS: sub standard service From: GUEST I believe you're statistically challenged ole boy! You sent a dozen and all but one got there in a four weeks! That's over ninety percent, chap! You deserve perfection, then? |
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20 Jun 04 - 12:27 PM (#1210951) Subject: RE: BS: sub standard service From: Peace Is Kendall saying that Canada's been invaded by the US a few years back? If the notice was sent by mail, we'll be finding out any day now. |
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20 Jun 04 - 12:41 PM (#1210960) Subject: RE: BS: sub standard service From: Peace |
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20 Jun 04 - 01:50 PM (#1210997) Subject: RE: BS: sub standard service From: Ed. I've said it before and I'll say it again, you Brits need a good revolution and we can teach you how to do it. After all, we overthrew the most powerful nation in the world a few years back. Are you entirely mad? Which nation did you 'overthrow'? In what sense do we need a 'revolution'? In what sense can American foriegn policy teach anyone, anything Apart from the fact that you have no idea. I'm sorry, Kendall, but you scare me. America doesn't own the world. |
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20 Jun 04 - 02:00 PM (#1211003) Subject: RE: BS: sub standard service From: DMcG And wasn't Thomas Paine English? I think he did a certain amount to encourage the American Revolution in the first place! |
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20 Jun 04 - 02:04 PM (#1211007) Subject: RE: BS: sub standard service From: wysiwyg Ed. Kendall is responding to a Brit's post! ~Susan |
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20 Jun 04 - 02:34 PM (#1211023) Subject: RE: BS: sub standard service From: Ed. Apologies if I got the wrong end of the stick |
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20 Jun 04 - 08:39 PM (#1211171) Subject: RE: BS: sub standard service From: kendall Many Americans believe that Brits have no sense of humor. Can you believe that, Ed? |
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21 Jun 04 - 01:20 PM (#1211506) Subject: RE: BS: sub standard service From: Megan L Funny thing is Kedall many brits think the Americans have no sence of humour now would you believe it :) |
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21 Jun 04 - 04:47 PM (#1211622) Subject: RE: BS: sub standard service From: kendall Speaking as a professional humorist, I can only say, too many Americans and too many Brits have no sense of humor. |
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21 Jun 04 - 04:57 PM (#1211626) Subject: RE: BS: sub standard service From: Amos Well, Skipper, it's a tough life having a sense of humor, when so few share it. But you're from Maine where they build 'em tougher than average, right? Right... A |
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21 Jun 04 - 05:32 PM (#1211641) Subject: RE: BS: sub standard service From: McGrath of Harlow The main complaint I have about post is that I keep on getting so much junk mail through the letter box that I am quite likely to miss seing the real letters. Any time the postal workers can start dumping that stuff somewhere instead of cluttering up my dormat, I'd be very grateful. Things go wrong from time tomtime - occasionally I've had letters deliuvered to me that are meant for a neighbour, and vice versa. I just walk round and stick it through the letter box, or drop it in a pillar box, and it arrives a couple of days late. Big deal. I tend to assume that, at the root of those kind of things, generally, are efforts by management to cut corners and "increase productivity", which just haven't been thought through. If we had a revolution, the first people I'd like to see get chopped down to size might be the kind of experts who waltz around setting up those kinds of clever reforms that ignore the experience of the people on the job. |
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22 Jun 04 - 08:00 AM (#1211975) Subject: RE: BS: sub standard service From: jacqui.c or spend thousands of pounds changing the name from 'The Post Office' to 'Consignia' and then back again. |
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22 Jun 04 - 09:23 AM (#1212043) Subject: RE: BS: sub standard service From: Jim Dixon Postcards: Write them while you're abroad, then bring them home with you, and mail them from there. It will be cheaper, they will probably get to their destinations sooner, and you won't have to waste precious time on your vacation looking for a post office. The only disadvantage is, your friends won't get to see those cute foreign postage stamps. Delivery: I suspect one major cause of misdirected mail is handwritten addresses by people with lousy handwriting. I believe we have actually taken a step backwards in this regard. Back when people used typewriters, it was a simple matter to insert an envelope into the typewriter and type the address. Now that people use computers, they often hand-write the address because they haven't figured out how to feed the envelope into the printer. (On my own computer, if I follow the on-screen directions exactly, the envelope gets printed upside down.) Meanwhile, the Postal Service is increasingly relying on Optical Character Readers, mechanical sorters, etc. The US Postal Service estimates that 25% of all mail has something wrong with the address. See USPS - Business Mail 101 - Addressing - Delivery Address. |
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22 Jun 04 - 09:27 AM (#1212045) Subject: RE: BS: sub standard service From: Teribus Very pleased to hear from jacqui.c, about how the, "situation is changing now - the lessening of power of the 'upper classes', no major wars with the privations they bring and a more affluent lifestyle for a lot of Brits is making us more disatisfied with sub standard service and higher prices." So since the last major war (privations and power of the 'upper classes' included) the 59% of the time we have been governed by Conservatives, cannot all have been "years of Tory mis-rule". All in all, in general, the postal service does work, and does provide the required service, for the vast majority of the time. I am sorry to hear that Kendall fell victim to one of the few occasions where it did not - Please accept the apologies of the nation, we will endeavour to ensure that such an occurence will not be repeated on any future visit. |
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22 Jun 04 - 10:40 AM (#1212104) Subject: RE: BS: sub standard service From: kendall Teribus, I did not blame anyone. If you read my first post you will see that I was simply commenting on what happened. For all I know it might have been the American Postal system that fell over, I don't know. Boy, it doesn't take much to get to people with a thin skin and a need to piss amd moan over nothing. Now hear this: I love England. I didn't meet anyone over there whom I didn't like, and I didn't encounter anything that pissed me off. Furthermore, I will return. Now, find fault with that. |
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22 Jun 04 - 01:46 PM (#1212266) Subject: RE: BS: sub standard service From: Catherine Jayne Kendll, you were doing Fine up to the "I will return...." :o) |
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22 Jun 04 - 02:18 PM (#1212294) Subject: RE: BS: sub standard service From: GUEST Kendall, "first class" is a domestic postal rate not an international one so don't blame either postal service. |
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22 Jun 04 - 02:33 PM (#1212307) Subject: RE: BS: sub standard service From: Teribus Kendall, I wasn't aware that I was moaning about anything, only commented on the personal observation that the postal service is normally quite good. In case it was the GPO that let you down, please accept our apologies - OK? I am pleased to hear that you thoroughly enjoyed your trip and I sincerely hope that you do come back over - you never know you might even bump into me somewhere in your travels - ;)) |
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22 Jun 04 - 07:47 PM (#1212535) Subject: RE: BS: sub standard service From: kendall Ok, Guest, keep it going! I put enough postage on them to send them to the moon. Someone dropped the ball, I don't know who, and it doesn't matter. Furthermore, it doesn't matter that it doesn't matter! CatsPHIDDLE, I don't remember pissing you off? |
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22 Jun 04 - 09:11 PM (#1212575) Subject: RE: BS: sub standard service From: GUEST "Boy, it doesn't take much to get to people with a thin skin and a need to piss amd moan over nothing" You said it old chap! |
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22 Jun 04 - 09:56 PM (#1212597) Subject: RE: BS: sub standard service From: kendall |
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22 Jun 04 - 09:58 PM (#1212601) Subject: RE: BS: sub standard service From: kendall Enough already... |
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23 Jun 04 - 03:26 AM (#1212700) Subject: RE: BS: sub standard service From: Catherine Jayne Kendall you haven't pissed me off. I didn't post the comment it was Micca on my cookie and it looks as though he was being sarcastic. Khatt |
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23 Jun 04 - 06:23 AM (#1212751) Subject: RE: BS: sub standard service From: Ellenpoly If it helps, you can blame me for the outcry over the Postal Service. I've watched it decline and it saddens me, just the way many business over here (and not just the UK, but this is where I've been living for the past decade) seem to have money poured into them yet their services never show improvement. If Kendall had made a comment about the Transport System in London, I do believe I'd have chimed in as well. So..is everybody having a good day today? ;-) ..xx..e |
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23 Jun 04 - 06:51 AM (#1212759) Subject: RE: BS: sub standard service From: McGrath of Harlow True enough some people have terrible writing - but at least with handwritten addresses you know it's a real letter. I'm inclined to think that there should be a special business rate for all letters that aren't addressed by hand - perhaps three times the normal rate. |
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23 Jun 04 - 07:39 AM (#1212772) Subject: RE: BS: sub standard service From: jacqui.c Kevin - Im finding that my handwriting is deteriorating due to arthritis and I prefer to type so that people can at least understand what I'm saying. maybe it doesn't look as personal but it's less frustrating than trying to decipher a lot of scrawl, which is what mine gets to after a short while. Ellen - I,m having a lovely day - the last in the office before I fly out to Maine tomorrow morning for a week's holiday! |
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23 Jun 04 - 07:43 AM (#1212776) Subject: RE: BS: sub standard service From: beardedbruce Kendall Maybe next time you should send them by airplane or surface ship- those submarines can get sidetracked... 8-{E |
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23 Jun 04 - 01:51 PM (#1213024) Subject: RE: BS: sub standard service From: Micca Apologies Kendall, it was me not catsPHiddle above (as she said) and I was "pulling your leg" a bit, You are very welcome to visit when you like!! |
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23 Jun 04 - 08:18 PM (#1213248) Subject: RE: BS: sub standard service From: kendall No worries Micca, I knew you were "having me on". |
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23 Jun 04 - 11:43 PM (#1213323) Subject: RE: BS: sub standard service From: Podger Well Kendall me old mush. Wotcha gotta do in Blighty ter get yer letters an stuff sent furst class is ter put TWO stamps on 'em. That confuses them buggers in the 'oly ghost orfice and they think it's first class 'cos yer ad ter use more an one stamp. If yer only use one stamp then they think it's second class 'cos yer could only afford one stamp. Quite lorgical reely. |
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24 Jun 04 - 05:40 PM (#1213763) Subject: RE: BS: sub standard service From: GUEST,abe Lousy service? go to any TacoBell at shift change and ask for a senior discount. the doggy fuckers tear the door down to go nowhere. |
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26 Jun 04 - 10:08 PM (#1214835) Subject: RE: BS: sub standard service From: Shanghaiceltic Hope this makes you feel better Kendall. Better to use messenger pidgeons. MPs are sent letters about misdelivered mail by post watchdog - but none of them arrives By Roya Nikkhah (Filed: 27/06/2004) The postal services watchdog, Postwatch, has lodged an official complaint with the Royal Mail after all the letters it sent to a group of MPs were lost in the post - the missing items were promoting a campaign to encourage people to report misdelivered or lost mail. The letters, addressed to 49 MPs at the House of Commons, were posted first class from Ely, Cambridgeshire, on May 13. Each was clearly marked with the Postwatch return address. Gillian Shephard: 'Royal Mail is now a demoralised organisation' After a fortnight, it became clear that none of the "Stamp Out Misdelivered Mail" campaign material had been delivered. Royal Mail had no explanation for this. A spokesman said: "We have conducted a full investigation and have found no evidence of any problems in the relevant postal areas. As far as we are concerned, the letters are not in our system." Peter Carr, the chairman of Postwatch, said: "This incident is symptomatic of a system that is failing many customers. This is our opportunity to test the Royal Mail complaints procedure at first hand." Postwatch said it would demand a full explanation plus compensation for the lost postage cost. A recent survey by Postwatch suggested that more than 14 million letters were lost by Royal Mail every year. Postwatch is currently pressing for tougher laws to force Royal Mail to pay compensation for all lost post. However, Mr Carr said he had so far seen "nothing but procrastination" from the Government. Gillian Shephard, the Tory MP for Norfolk South-West and one of Postwatch's intended recipients, has now complained to Allan Leighton, Royal Mail's chairman. "I've not yet had a reply," she said. "Perhaps I should also have faxed him." She added: "Royal Mail is now a demoralised organisation that cannot keep to its targets. In its zeal to cut costs, it has created a workforce that is not as motivated as it once was." Despite making a £220 million profit for the year 2003-4, Royal Mail's customer service record remains dismal. Last month, it admitted that it had failed on all 15 of its service targets, including the first-class, next-day delivery target of 92.5 per cent. Such poor performance has prompted an investigation by Postcomm, the postal industry regulator, which expects to present Royal Mail with a customer compensation bill of up to £80 million this year. Royal Mail faced further criticism recently over hefty bonuses paid to five of its executive directors. Adam Crozier, the chief executive, earned a £300,000 bonus, taking his total pay to £664,224. Mr Leighton and Mr Crozier were unavailable for comment yesterday. |
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27 Jun 04 - 06:38 PM (#1215129) Subject: RE: BS: sub standard service From: McGrath of Harlow When MPs who fail to respond to a letter say the letter was never delivered, I take that with a pinch of salt. |
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27 Jun 04 - 09:57 PM (#1215200) Subject: RE: BS: sub standard service From: Bert I send everything priority mail with $200 insurance. It seems to work fine. It costs $6 a pop but when they eventually do lose one I'll get all my money back. |
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28 Jun 04 - 03:53 AM (#1215320) Subject: RE: BS: sub standard service From: Ellenpoly I just received my check in the mail. I take back all the nasty things I said before.... for now. Oh, by the way....another TUBE STRIKE anyone?? ..xx..e |
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29 Jun 04 - 12:43 AM (#1215965) Subject: RE: BS: sub standard service From: Seamus Kennedy Kendall, no problem. I got mine this afternoon. No wait! it wasn't from you.....Shit!! Seamus |