washingtonpost.com The Steady Buildup to a City's Chaos Confusion Reigned At Every Level Of Government By Susan B. Glasser and Michael Grunwald Washington Post Staff Writers September 11, 2005 "...In reality, Nagin's advisers never intended to follow that plan -- and knew many residents would stay behind. "We always knew we did not have the means to evacuate the city," said Terry Ebbert, the sharp-tongued city director of emergency management. ..."
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