Discmakers Bah Humbug

Subject: RE: Discmakers Bah Humbug
From: GUEST
Date: 31 May 10 - 09:18 PM

Try pressing-media

We have plants in North Carolina and Santa Ana California at your disposal.

Kelly Warren

CEO and Founder
Pressing-Media
[e-mail]

Subject: RE: Discmakers Bah Humbug
From: GUEST,Guest
Date: 04 Jun 10 - 01:02 PM

Disc, Inc. would love to assist with your duplication or replication projects. We archive all artwork to make reorders a breeze.

Let us know if we can help! We'd love to hear from you...

Nicole Harbour
Sales/Marketing Manager
Disc, Inc.
[e-mail]

Subject: RE: Discmakers Bah Humbug
From: GUEST,reggie miles
Date: 04 Jun 10 - 02:56 PM

Hey Barbara,

CD Baby used to be a great outlet for my recordings but ever since Diskmakers took over CD Baby, my sales at CD Baby have plummeted to next to nothing. I now question why I even bother having my material available for anyone to purchase there at all. Diskmakers redesigned, what wasn't broken, at CD Baby and in the process have ruined what was one of the best outlets for independent artists to sell their recordings.

Their "new and improved" artist access "dashboard" is awash in contradictions, dead or circular links, that lead users nowhere and offer no answers or help. It resembles a bait and switch con game more than usable interface. They've not even bothered to return my email inquiries about the issues. Nor have they fixed any of the issues that I've described to them.

Discmakers have no idea what they're doing when it comes to running CD Baby. They were/are in the business of "making" cds for artists and not in the business of selling cds for artists. The two businesses are not the same and being good at one doesn't automatically make you qualified to do the other.

Cd Baby didn't get to at the top of the heap by being just like everyone else. They got there by being different from everyone else. The first thing that Discmakers did, in the process of taking over and screwing things up at CD Baby, is tell all of the artists there that they were going to align CD Baby with the way that things were happening elsewhere online. Despite endless posts objecting to this move, to be just like every other online site, Discmakers went ahead with their backward plan anyway. That move marked the beginning of the end of my meager sales at CD Baby.

I am actively looking elsewhere to find a new home for my online sales.

Subject: RE: Discmakers Bah Humbug
From: GUEST,John Stewart
Date: 14 Sep 10 - 02:22 PM

You should take a look at Beyond Concepts for short run cd duplication. They have a ton of tools online including complete artwork and content management that makes reordering very easy.

Subject: RE: Discmakers Bah Humbug
From: Barbara Shaw
Date: 14 Sep 10 - 07:17 PM

Reggie, I agree that CDBaby's service has deteriorated somewhat. They used to update their files almost immediately, and now go days (certainly weekends) before they reflect any changes. They are also in my experience less responsive to questions. E.G. one of my CDs is labeled CD-R while the other 2 are not. All three were manufactured by Discmakers using the same process, and I feel that the CD-R label may discourage potential sales.

Mixonic is still in business, by the way. I just did a price comparison of Mixonic with Discmakers (and CDBaby, which is the identical template and price as Discmakers) and found Mixonic to be slightly less expensive for short run duplication. I actually was happy with Mixonic's results, and found their rendering of the graphics to be superior to Discmakers, based on my last order from Discmakers. But I do have to say that Discmakers went out of their way to provide customer support with issues I raised.

What they all NOW tell the customer is that duplication means CD-R while replication means production using a glass master, presumably better since it's more expensive and only for larger orders.

Subject: RE: Discmakers Bah Humbug
From: Barbara Shaw
Date: 26 Feb 12 - 10:09 AM

I'm refreshing this thread to say I just reordered our GOING HOME CD from Mixonic, and they did a GREAT job! First time. No issues. Mixonic from now on. Oh yeah, and they threw in 2 extra copies.

Still aggravated that CDbaby labels GOING HOME as CD-R. I send them a note about that around once a month, but they no longer respond. All our CDs were created the same way except for one batch that went to Discmakers after it broke away from Mixonic, and that Discmakers batch got sent to CDBaby and was labeled CD-R, never to be fixed in the CDBaby documentation.

Anyway, Mixonic YES!