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Tech: Browser Cannot Display the Webpage
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Subject: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 18 Oct 10 - 05:00 PM It comes and goes. Without changing any settings, sometimes it lets me go to the various pages, sometimes I get the message. Have tried various browsers with the same result. This has been happening for the last few days. Does this sound like a problem with my ISP? I'm thinking they are doing something with their servers and causing the problem. Wasted an hour with tech support, which "fixed" the problem until I hung up the phone and the problem came back. Any help? |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 18 Oct 10 - 05:01 PM If I don't come back for awhile, it's because I can't get there from here! |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Bill D Date: 18 Oct 10 - 05:22 PM Google the exact message: Browser Cannot Display the Webpage you get a number of hits. Down about # 5, someone claims it is DNS addresses, and tells someone else to "read the tutorials". There might be some hints there. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Bernard Date: 18 Oct 10 - 06:46 PM I had a problem like this that turned out to be a dodgy AVG free v9 installation... I uninstalled and used Microsoft Security Essentials instead... problem solved. Trouble is, there can be a few reasons for such behaviour! |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: GUEST,ect. ect. Date: 18 Oct 10 - 07:07 PM Usual Questions?
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 18 Oct 10 - 08:00 PM PC, Windows XP, tried Internet Explorer and Safari, no teenager. One of the webpages failing is this one on Mudcat. And then a few minutes later it will work. Fails on any page I've tried and then works without changing anything. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 19 Oct 10 - 10:01 AM Still happening. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Sawzaw Date: 19 Oct 10 - 10:05 AM What was the temporary fix? |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: GUEST,PeterC Date: 19 Oct 10 - 10:08 AM If it is intermittent then it is possibly a flaky internet connection. That could be down to the ISP or to the phone company. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 19 Oct 10 - 10:13 AM The temporary fix was to delete all cookies and temporary files, lower the security level, close the browser and open it up again. This didn't last long. I'm thinking it's the ISP, which is the phone company, my alma mater. I switched to DSL from dial-up a few years ago and it was very fast for awhile but has steadily degraded. Now they want me to switch my cable and internet to u-verse so that can degrade too? By telling me that it's so much faster? Meaning that they can pump more ads onto every screen a bit faster before the next technology comes along to degrade u-verse. Do I sound annoyed? |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 19 Oct 10 - 10:14 AM The other odd thing is that suddenly google windows are popping open. What's going on, folks? |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Bill D Date: 19 Oct 10 - 11:55 AM What IS a "Google window"? And what is in them? That usually refers to a search, but Google does so many things now.... There is obviously some setting or 'script' on your computer responding to some situation that was set either accidently or my some malware. One 'possible' solution is to find a 'system restore' point to take the entire computer back to a week...2 weeks... whatever before this began happening. I have used this once, but forget the exact procedure. If you go to 'start ->settings->system-> there will be a tab called "system restore". There 'should' be an option to choose a point there. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Bernard Date: 19 Oct 10 - 06:36 PM The 'Google Windows popping open' is the clue - you've been infected by a trojan. You should seek help from someone you know and trust who can identify the trojan and fix the problem for you. I somehow doubt that you'll be able to use System Restore, because trojans usually disable such things. However, try switching off the computer in the normal way, then switching back on, tapping the F8 key until you see a list of startup options. The option you want is 'Safe Mode'. Once safe mode is started, you'll get the option to continue working in safe mode (not a lot of use to you) or selecting a restore point as Bill suggested. If you are asked for an administrator's password, then you cannot use system restore because of the infection. If, however, it does let you choose a restore point, make sure that as soon as you are up and running again that you download and install Microsoft Security Essentials (be sure it's the genuine article) and do a full system scan. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: GUEST Date: 19 Oct 10 - 07:01 PM We once called them SpyWare...or Trojans...orTerminate and Stay Resident (TSR)....but today we call them .... by what MAX of MC ignorantation says is "Social Networking."
MUDCAT - knows more than they will publicly reveal.
Read the past month's "breaking news" about
Sincerely,
When you're chummy with your mummy....or if Mosad, CIA, or M16 had done it.... there would be an international investigation. (exactly who met with Max in the "cone of silence?") |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Sawzaw Date: 20 Oct 10 - 10:34 AM The other odd thing is that suddenly google windows are popping open. What's going on, folks? You have been hit by malware or adware. All of your personal information on your computer may be at risk. Go to Cnet download the free version of Malwarebytes and install and run it. You must update it manually. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 20 Oct 10 - 02:37 PM Interestingly, the only time the google window opens up unexpectedly is when I open this mudcat thread. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 20 Oct 10 - 03:25 PM I take it back. The google window opens up unexpectedly whenever I go to the mudcat site, not just this thread. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Bill D Date: 20 Oct 10 - 04:25 PM I'm curious to know what it looks like, and whether it says "Google" and if anything is in it....size? and how do you close it? |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: olddude Date: 20 Oct 10 - 04:32 PM It most likely is the connection speed. Are you using a wireless or are you hard wired ? If it is not the connection, try clearing your cache in your browser. If it is IE go under tools internet options and click the thing that reads "delete files" .. these are temp files ... lets first clear out the old junk .. now try again |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 20 Oct 10 - 04:38 PM It was a full google site window which I closed by clicking the top right corner X. My connection is DSL, not as fast as it used to be but what is? What I did was change my pop-up blocker to completely block any pop-ups, and the problem has gone away sorta. Mudcat has lots of popups, and the way it/I was handling the google popup caused a whole new window to open rather than just the friendly little windows on the first screen like those telling me who on Facebook likes mudcat. So at the moment I think the problem was caused by my pop-up blocker settings in combination with the proliferation of annoying popups. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Bill D Date: 20 Oct 10 - 05:02 PM "Mudcat has lots of popups.." Really? I have never seen one. I see little windows at the top right about Facebook or Max's show...etc....but they don't 'pop-up'...they are just there. "...a full google site window... Which means the standard Google search page? I can't imaging why going to Mudcat would also trigger Google. I wish I could see this happen....very curious. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 20 Oct 10 - 09:01 PM Yes, google search page opened up. This time: http://www.epoclick.com/?ad=1287622455 came up in a separate window when I unblocked the pop-up after opening this page. What may have begun as a trojan was further complicated by the tech support walking me through resetting all my pop-up blockers, deleting cookies, etc. so it's not absolutely true that nothing at all changed. However, at the moment this thread seems to bring out the problem EVERY time. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 20 Oct 10 - 09:51 PM The link directing me to epoclick.com was http://www.google.com/analytics/ with some parameters like from=s1&type=www.mudcat.org, etc. ...so it seems to be something going on in the background on mudcat? or something going on in the background of my computer? |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Bill D Date: 20 Oct 10 - 09:57 PM I know that sometimes at the bottom, I see "waiting for Google analytics" while Mudcat is loading...just as it sometimes says "waiting for Amazon.com" Why it actually OPENS Google, I have no idea. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 21 Oct 10 - 03:00 PM Maybe this all started a few weeks ago when I started using ccleaner. Computer currently in rehab. Can a Trojan travel through an internal network? Where's John in Kansas lately? |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: JohnInKansas Date: 21 Oct 10 - 04:12 PM when I started using ccleaner ?? While several programs of this kind are considered "useful" by lots of people, increasing numbers of more sophisticated advisors are reporting more frequently on cases where using one has caused significant problems by removing things the program "doesn't think are useful" that are actually needed by the individual user. Computer currently in rehab Probably a good idea when the obvious fixes don't work. Can a Trojan travel through an internal network? A Trojan - or any other form of malware - can travel via any method that allows it access to the machine. Some time back, floppy disks - often with simple games that "someone" played on an office computer - were a prime vector for infections. Now we use thumb drives and flash memories (including the ones in you phone or your camera) and the games that people play "on line" to spread much more complex junk, and once ONE PERSON lets it get on a network of any kind, anyone (or everyone) connected to the network can be infected. Comments already made in this thread are "mostly plausible," and there's little I could have added. Most of the suggestions, though, are only "possibilities" from among the numerous ways that the symptoms described can occur. I haven't found a clue sufficiently incriminating to offer anything. Just one of the many, a recent report on the "recently popular" bot called Zeus (from the UK PC Advisor) might be of interest, althugh there's no real reason to suspect this particular one more than numerous others in this case, and the symptoms don't really match any particularly common single kind of malware. (Well-designed malware doesn't visibly affect the computer while you're watching it.) John |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Joybell Date: 21 Oct 10 - 04:50 PM I get this all the time. If I go back -- sometimes three or four times -- I get connection. Had my computer serviced. I'm assuming it's my connection somehow. No help but I'm feeling less alone. Cheers, Joy |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Andrez Date: 21 Oct 10 - 06:01 PM Hi Barbara, trojans and spyware aside, I was interested to note the comment about the DSL "slowing" down. I have had similar problems re the connection seeming to slow down after some time. Here is a link that might work for you that allows you to check your line speed. You should be able to do a test and see if you are getting approximately the line speed you think you are paying for. http://www.zdnet.com.au/broadband/speedtest.htm?result=worldwide&show=all&speed= Degrading of my line speed recently happened when I had an older ADSL connection and also again after I upgraded from my standard ADSL to ADSL2+. The slow down with the ADSL connection was eventually fixed by the ISP organising for a port rebuild at the exchange. Speed came back on to 'normal'. After the upgrade to ADSL2+ and enjoying how zippy things were for a while, I noticed a gradual decline in line speed again. After checking all the usual things at home in software, hardware (computer, modem, internal phone cabling and line filters, I had an electrician with data certification confirm that the line problems were external to my property. So I put in a a call to the phone company and when they came out to check the external house connections, worn out cable connectors were discovered in the telco street connection and were replaced as I watched. Line stability was regained. Line speed was still slow though. So after another call to my ISP they did the work as follows: "I have put in a Rebuild of the port at the exchange and changed your line profile, which might correct any problems with the port not allowing full transfer rates" Lo and behold, all was returned to normal and the broadband connection is humming along beautifully. It seems that the port at the exchange can or will degrade over time which suggests that some degree of regular maintenance would be appropriate. I guess that doesn't happen until someone makes a complaint about poor line speeds. So once the computer comes out of rehab, it might be useful to see if any of the things noted above are also of relevance. Goodluck! Cheers, Andrez |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: GUEST,Pieter Date: 22 Oct 10 - 05:22 AM Hi, I hace the same problem with epoclick. It is either a virus or spyware and it blocks programs like Malwarebytes. I have looked on the internet for a cure, but haven't been able to fix it yet. It is a nasty program! Any suggestions? |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Bernard Date: 22 Oct 10 - 12:10 PM Try ComboFix"... but be sure to read the instructions very carefully. You would be well advised to download the executable on a clean computer to be certain that the malware doesn't redirect you elsewhere! |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 22 Oct 10 - 01:04 PM They tell me at the shop that my desktop has several viruses and trojans, despite the fact that I have a subscription to McAfee as well as Zone Alarm installed, regularly clean and defrag, do everything I know of to keep it working. What's a geek to do? My son's suggestion is to get a Mac, which is sounding better and better. The saga continues... |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 22 Oct 10 - 01:22 PM Andrez, I tried your link to test the speed of my broadband connection. My speed is 1246kps, while the average US speed is 6000! And it can go up to much, much faster. So I'm going to call AT&T (my ISP), but having worked for them for 27 years, I know how successful that's likely to be. However, the site locked up my computer after going to the page to compare my speed with others, twice. Maybe this laptop is also infected, or slow, or just getting in on the fun. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Barbara Shaw Date: 22 Oct 10 - 02:01 PM ISP says I signed up for speeds between 384 and 1.5mbps. So as far as they're concerned, they're covered. I'm convinced it's a ploy to get people to switch to uVerse. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Andrez Date: 23 Oct 10 - 08:03 AM Well knowing what linespeed you are getting is useful. I get 6000 and above but my issues arose when I saw I was getting even less than your 1246kps. So based on the info in the posts above, I guess I'd be looking at a full backup of all key docs, erasing the HD and going through the usual process of reinstalling your OS and key apps. My personal preference for Antivirus has always been TrendMicro having originally worked with it in a government health network context. My experience with the PC version on laptops and stand alone machines has had a similar consistency and reliability in performance with no software incompatibilities with Microsoft OS's. The user interface is better than some of the others as well (especially McAfee). I'm sure other people will differ but that's how I see it. On the other hand, I also have a long history of Mac owning and use so I have a good basis for comparison. The Mac wins hands down when it comes to not being sabotaged by viruses and trojans and wasting time troubleshooting peculiar OS behaviours or trying to recover/recreate key documents. That's not to say there aren't any bugs targeting Macs and you still need to use some sort of virus protection. I am useing Intego Virus Barrier X5 (although I hate the design of the user interface as well), it seems to do the job. The main virus infections that it picks up are those attached to documents sent to me from people working on PC's. Fortunately they don't affect the Mac OS but just like safe sex I don't want to pass on anything to other users. That aside from the perspective of a comparison of operating systems and ease of use and maintenance, your son is right, the Mac is definitely a better option. You'd need to weigh up the costs in terms of additional software though, depending on what work you do and whether or not you need main stream Office or Adobe type software or are happy to go the open source/shareware route. If you were in Australia I'd be happy to lend you a Mac to try out, I have a few spare ones lying about. Do you know anyone in your area/country who could lend you one to work with for a while? Anyway, good luck with finding a solution Barbara. Cheers, Andre PS: PC's and Macs each have their own pluses and minuses depending on individual computing needs and I'm not going to buy into that tired old debate with other 'catters reading this thread. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Old Vermin Date: 23 Oct 10 - 08:38 AM Misery loves company. Computer behaves fine running the very basic emergency Ubuntu [Linux] on the dual-boot. Doesn't yet have codecs for video, etc and won't readily support Turnpike which is my non-web mail account. Does allow me into Gmail without the continual password resets needed under Windows XP. Firefox had an update the other day. Had a nasty the other day - followed a link on The Independent website to that map of the world's internet tribes. Since when - maybe by falling for a possibly spoofed prompt for a Real-Player update - immediately had a couple of videos running - one an ad for E45 moisturiser, another only mildly salubrious and ping and a 'thanks' from a web-page. Since when: Google search result links have been kidnapped and re-directed to other advertisers sites. Barclays Bank logo and colour scheme appeared all over Guardian CiF, BBC News and others - AdBlock shows this in red for each of their pages. I have to keep re-setting the password to get into Gmail through either Firefox or Opera on Windows XP. Works fine on Ubuntu. The EFDSS site refused to load while waiting for Google.analytics.com Browsing generally meant ages waiting for assorted tracking sites. AVG 9 found five - er seven - assorted examples of Trojan Horse Crypt.ABCQ ABFT and ABFX in various places, between the 18th and 21st of this month. Disabling Javascript seems to help with the Google re-directions. Apart from being annoyed at having been spoofed, puzzled at what to do next. |
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Subject: RE: Tech: Browser Cannot Display the Webpage From: Old Vermin Date: 23 Oct 10 - 08:40 AM Gmail problem under Windows occurs with Firefox and Opera. |
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