Old Harold also set up Open University. The cultural shift in higher education was wonderful. Until Tory Blair woke up one morning and thought that as more people with degrees find work than those without degrees, let's make everybody go for a degree and unemployment will plummet!

So in the meantime when I was interviewing for service engineers, young graduates with no apprenticeship thought they had the edge because they knew torque settings for bolts whilst the time served apprentices knew how to use a spanner.

Our service team seemed to be getting older. .....