you have been living in Interesting Times, but now you appear to have landed in a good area.

My fridge did not arrive & it needed 3 calls to the large & famous retailer to sort out. Eventually the bloke said they were running a bit late & I had told them on Saturday I had a medical appointment in the middle of the day they had checked with Delivery people who said they could deliver between 8 & 11. Each time I called I said I needed to leave at 12.30 to get to my appointment (slight exaggeration, 1 is ok & it's now 12.21 Sydney time) the 3rd bloke definitely checked & they can deliver between3 & 4. The other 2 did not call back.

Lotsa' organisations ask their customers to provide a good review - I never post reviews but I'm planning to this time. Last year they delivered my washing machine perfectly which is why I went back to them.