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BS: Forum Moderation for a charity Website |
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Subject: RE: BS: Forum Moderation From: Joe Offer Date: 28 Oct 10 - 03:00 PM Yeah, that "ensure bad posts are taken down as soon as a moderator sees them" is a tough one. It there's any sort of volume on a Website, it's well-nigh impossible to monitor the site so closely. We have a community here to monitor our forum, and it's still very difficult. Many newspaper Websites allow readers to post comments below online stories. It's rare that you'll find a newspaper Website where discussions are civil, even though some of the sites show signs of heavy moderation. If the forum represents a charitable organization or a business, you need to be extra-careful because an unruly Website forum can make a bad name for the charity or business. I set up a Facebook page for the women's center where I do volunteer work. Our development director is younger and understands and enjoys "social networking," so she monitors the Facebook page. I edit the Website and encourage contributions from people - but I control everything that goes onto the Website. -Joe- |
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Subject: RE: BS: Forum Moderation From: McGrath of Harlow Date: 28 Oct 10 - 02:13 PM When asking advice about this kind of thing it's a good idea to give an indication of the country involved. The law varies in different places. |
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Subject: RE: BS: Forum Moderation From: Richard Bridge Date: 28 Oct 10 - 11:12 AM "ensure bad posts are taken down as soon as a moderator sees them and then" That's the flaw in your argument, fule. |
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Subject: RE: BS: Forum Moderation From: SPB-Cooperator Date: 28 Oct 10 - 11:00 AM Also - what is the best/easiest/most able to customise the appearance script to use? At the moment I am looking at SMF and phpBB. |
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Subject: RE: BS: Forum Moderation From: GUEST,Steamin' Willie Date: 28 Oct 10 - 07:35 AM Alternatively, ensure you have enough legal disclaimers to disassociate your organisation from views of individuals, ensure bad posts are taken down as soon as a moderator sees them and then... you are doing "as much as is practicable" (sufficient legal precedent to quote that one.) You will be able to have guests saying hi. You will not have to invest in IP / MAC monitoring, which is so easy to disguise there days that it is rather silly even considering them, and most importantly, you will be able to have differing views. And without that? Not much point in the site in the first place. You could even allow somebody to say the government is not legitimate and get away with it. After all, it would be their warped imagination, not the considered opinion of a duly legal charity. |
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Subject: RE: BS: Forum Moderation From: Richard Bridge Date: 28 Oct 10 - 04:36 AM Permit only real identities, and have a verification process. Have user terms that prohibit unlawful speech plus an indemnity (of little value but worthwhile). Have a specialist lawyer review the recent cases on "mere conduit" immunity and take a view. If the view is for moderation then there is a greater chance of being liable for content that is allowed to remain. Have all those accessing the site verify identity and tick box to confirm user terms and thereby waive all rights against the charity/forum/operators. Log not merely user IP addresses but also MAC addresses and block all spoofed versions of either. Take special verification measures where apparently different users use the same IP address and/or MAC address. |
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Subject: BS: Forum Moderation From: SPB-Cooperator Date: 28 Oct 10 - 04:29 AM Help! I am helping a local charity to set up a discussion forum. Can anyone offer any advice on do's and dont's, and about good moderation practice, for example, what a moderator needs to be on the lookout for so that the charity does not get itself into any legal problems. |