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Tech: Negative Image in MS Word

Bev and Jerry 28 Jul 07 - 01:18 AM
Mick Pearce (MCP) 28 Jul 07 - 03:50 AM
JohnInKansas 28 Jul 07 - 04:00 AM
Bev and Jerry 28 Jul 07 - 01:56 PM
Stilly River Sage 29 Jul 07 - 11:49 AM
JohnInKansas 29 Jul 07 - 12:36 PM
Stilly River Sage 30 Jul 07 - 01:48 AM
Helen 30 Jul 07 - 02:34 AM
Bev and Jerry 30 Jul 07 - 06:54 PM
JohnInKansas 30 Jul 07 - 08:32 PM
Bev and Jerry 31 Jul 07 - 02:38 PM
JohnInKansas 01 Aug 07 - 01:39 AM
Helen 01 Aug 07 - 02:42 AM
JohnInKansas 01 Aug 07 - 09:08 AM
Stilly River Sage 01 Aug 07 - 09:40 AM
JohnInKansas 01 Aug 07 - 12:49 PM
JohnInKansas 01 Aug 07 - 12:51 PM
MMario 01 Aug 07 - 01:20 PM
Helen 01 Aug 07 - 04:56 PM
JohnInKansas 01 Aug 07 - 05:24 PM
Bev and Jerry 02 Aug 07 - 01:48 AM
Bev and Jerry 02 Aug 07 - 02:00 AM
JohnInKansas 02 Aug 07 - 03:41 AM
Bev and Jerry 02 Aug 07 - 05:17 PM
Helen 03 Aug 07 - 02:14 AM
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Subject: Tech: Negative Image in MS Word
From: Bev and Jerry
Date: 28 Jul 07 - 01:18 AM

We created a document using MS Word which has about 25 pages of text followed by 23 figures. Some of the figures are maps created in MS Picture It (png format) and the rest are photos in jpg format. During the creation of this document, the text was in one file and each of the figures was in a separate file. When we were done with the document, we opened the text file and inserted the figure files, one by one, at the end of the text. Twenty two of the 23 figures were fine but one of the photos is driving us crazy.

At what seems to be random times, the colors in this picture become inverted so the picture appears to be a negative. At one point, we deleted the color photo and replaced it with a black and white version and the same thing happened. We opened the file and all of the figures were fine except for this one which was negative.

The only way we can find to fix this figure is to delete it and insert the file again. Deleting the picture itself (leaving the caption intact) and replacing just the image doesn't work. If we replace the file, this works for a while but, when we're not looking, the colors go negative again.

Anybody know what is happening here? John in Kansas, are you there?

Bev and Jerry


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Subject: RE: Tech: Negative Image in MS Word
From: Mick Pearce (MCP)
Date: 28 Jul 07 - 03:50 AM

Bev and Jerry - what vesion of Word (and Windows) are you using? And what is the format of the offending image?

The MS Knowledge Base lists a few errors with images displaying as negatives (EMF files in Word2000 for instance, fixed in Word2002). The solution (mostly!) seems to be to save the image in a different format, but if you're a bit more exact about there might be a better way.

Mick


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 28 Jul 07 - 04:00 AM

The immediate questions would relate to whether all of the pictures came from the same source and are in the same .jpg/.png formats.

There are numerous variations and flavors of most graphics formats, and you may have gotten a "special version" of this one image. Especially if the original version isn't one that MS Picture It (a somewhat limited program?) knows how to handle, the file may have been corrupted at the first "save-back" and MSPI doesn't have the horsepower to "reconstruct" it.

An effect similar to what you describe can occur if an image file is saved with multiple "layers," since Word can be be "confused" about which layer to display. This shouldn't happen with a .jpg, as most programs don't permit saving multi-layer images in .jpg, although there are a very few (and very rare in my experience) programs capable of making this kind of file.

Many graphic formats permit saving "with preview" in which case the image file includes both the "formatted image" and a "bitmap preview" of the image. This method allows Word to use the preview and/or the "real" image when one or the other is not compatible with - e.g. a printer or monitor in your system. If one of the two versions is corrupted, but Word displays the other you'll see the good one. If Word tries to load the corrupted one, you get the bad one. The usual situation is for Word to display the "preview" bitmap, but send the "real" image to a printer that's capable of printing a format like .eps that Word can't display. It can work the other way 'round though.

If you have a graphics editing program that allows you to do so, I'd suggest as a "punt" that you open the suspect image and save it as a bitmap. Close both the image file and the program, and then reopen the program and load the .bmp. If MSPI lets you, verify that the image "mode" is RGB and that everything is in a single image layer (Flatten or "merge layers" if not) and re-save as .jpg from your own program. This often will make a "good" file you can use in the Word document, unless something incredibly bizarre is wrong with the original file.

Possible problems more Word specific:

Some image formats, in Word and elsewhere, display in "negative" when selected (or when included in a section of text that's selected/highlighted) in which case just clicking somewhere "off the picture" should clear it.

You didn't mention what version of Word you're using, but especially in some older versions there are various ways in which the Word file can be "corrupted" and still work in part. This is was not too uncommon with older version. It is extremely rare in the newest versions, but probably still happens.

There is a "standard method" if Word file corruption is suspected:

1. In your case, since the problem seems to be associated with a single image and it's associated text, I'd suggest deleting that particular bit. (I'd suggest saving the "new version minus picture x" under a new name.)

2. Open the original (minus the troublesome pic) document, use Ctl-Home to go to the top of the document.

3. Hold down Shift and use Ctl-End to highlight everything to the end of the document.

4. Without releasing the Shift key, use the "left-arrow" key to back up one space so that the last "carriage return" is removed from the selection. (It helps to have "Show All" turned on so you can see the ¶ characters.)

5. Use Ct-C to Copy the entire selection.

6. Open a NEW BLANK DOCUMENT and use Ctl-V to paste everything into the new doc.

(You can substitute Edit|Copy for Ctl-C and Edit|Paste for Ctl-V if you like.)

7. Once you've "rebuilt" the Word document and saved it safely (with a new name to tell them apart) you can try reinserting the bits removed.

The reason that this works is that Word writes all the formating and editing information at the end of the file, and omitting the last CR doesn't copy it to the new file you create.

The corruption that may make a restoration necessary can be minimized by going to Tools|Options, select the "Save" tab and remove the check mark at "Allow Fast Saves" if it's there. (You should have "Allow Background Saves" and some appropriate options for "Autorecover" checked - add them if you don't.)

Depending on how large your images are, with 23 images you may have exceeded file size limits for your version of Word, or may have exceed temp space/RAM limits for your machine. Word 2002 specifies a maximum file size of 32 MB, but earlier versions may have had lower limits. In my experience, the useful limit may somewhat lower with lots of graphics included although I have a couple of "all graphics" Word docs at 34MB. I also have a couple of "text only" docs at around 80 MB but I treat them very gently. It depends a lot on how much temp space Word can use on your hard drive, and how much RAM you have installed.

John


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Subject: RE: Tech: Negative Image in MS Word
From: Bev and Jerry
Date: 28 Jul 07 - 01:56 PM

Thanks for all that information,John. First, we're using MS Word 2002 and XP.

While reading your response it dawned on us that all of the figures were created in one of two ways. Either we scanned in a map and opened it in Picture It to add information saving it as a jpg, or, we just scanned a picture as a jpg and inserted it into the document. All, that is, except two. Two of them were pictures "borrowed" from web sites and the offending picture is one of them so it is of questionable ancestry.

Following your guidance, we opened the image saved from the web site (which is a jpg) in Picture It and saved it again as a jpg giving it a new name. We then replaced the offending image with the new one and the problem seemed to have gone away but later came back.

However, also following your guidance, we printed out the page and it prints just fine. That is, it appears negative on the screen but prints positive. So, there is no actual problem. It is just MS Word trying to make us think there is a problem!

This is why we use Word Perfect for most of our work and only use Word when we have to share.

Thanks for your help.

Bev and Jerry


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Subject: RE: Tech: Negative Image in MS Word
From: Stilly River Sage
Date: 29 Jul 07 - 11:49 AM

Just because you can drop full-sized scanned images into Word and push or pull them into the size you want and wrap the text around it doesn't mean that is the best thing to do. Since you're printing on regular paper with a computer printer and not on a photographic paper, a point John touched on should be considered. Make your image files a better size for the entire file. Reduce it to 75dpi (web display size) or as high as 200dpi if you think you may need to resize this up, but don't use 300 or greater dots per inch in a text file. You'll just jam up the works because Word reloads the whole thing when you save changes. It's slow.

Also:
Following your guidance, we opened the image saved from the web site (which is a jpg) in Picture It and saved it again as a jpg giving it a new name. We then replaced the offending image with the new one and the problem seemed to have gone away but later came back.

Every time you save and resave a jpg file you loose pixels. This is a file type in which each dot tends to relate to its neighboring dots and do some "averaging" (been a long time since I learned this, so I am glossing through it here). The point is, you loose quality with each save. I would go back to the original file (online) and save it as a GIF (this is limited to web-safe colors, so it can change the look a little) or a PNG--a much larger but equally stable format that uses all of the colors. Expect a 50K jpg file to become a 300K PNG file. Use that file if you're going to be saving this a lot, or even a little. Macromedia (Adobe now) made the PNG it's own a few years back, so you'll find the Flash program wants to load to show this file, but you can display it in any viewer or image editor, you just have to set your defaults so your computer opens it in the viewer you want.

SRS


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 29 Jul 07 - 12:36 PM

If you save as a .gif, the picture mode must be changed to indexed color, which allows only 8 (maximum) color representation. You are thus discarding an IMMENSE amount of image information with this change, if the original was a high-color-depth RGB (or CMYK) image. Most "consumer grade" programs actually convert to 4-color indexing if no choice is offered.

While it is possible for a .gif file to specify specific colors for the index, most "consumer grade" programs use defaults, which may not be the same as the defaults for the program (or printer) that later interprets the file.

The .gif format will not lose additional resolution if the same file is saved repeatedly from the same program, but changing to .gif the first time is horribly destructive if the original file contains good (esp. color) information. The discarded information is not retrieved by changing back to another format.

If you open a .jpg in an editing program, and save from the program without making any changes to it, there can be significant loss of detail when the file is re-compressed repeatedly, if you are using significant amounts of compression. If you made no changes, there is no reason to save repeatedly, since the same file is already saved. Just don't save if you don't need to.

If you open and save a .gif without changes the file is (theoretically) compressed by the same (theoretically) lossless method so it should be unchanged; but again, this is a rather useless exercise if you're not doing anything to the file before you re-save it.

In any case, if you make any changes to the image by re-sizing, changing pixel density, etc, you lose some resolution. There's nothing magic about any of the available formats that can prevent the simple fact that any change is a blur filter. You just have less information to start with using a .gif, so you get less information at the end.

The loss when .jpg files are repeatedly worked and saved is relatively small if low compression values are used. Some programs allow "zero compression" in which there is NO LOSS, but of course an uncompressed .jpg is at least as large as the bitmap, and may in fact be significantly larger. Programs that don't allow you to choose how much to compress when saving .jpg files should be avoided or used very carefully.

In most of the better programs, a "native format" is used for processing, regardless of the original file format; and saving in that format gives zero "saving loss." Some programs do this by simply not compressing and others use true lossless compression. Unfortunately there, the native format can only be viewed by others who have the same program.

The ONLY commonly "sharable" format that can be created without discarding information and can be saved without discarding additional information is a .bmp. Several formats can do one or the other, but only the .bmp does both and is readable by nearly all programs.

Opening a file and saving it under a new name is unlikely to "fix" anything. If the file contains "errors" the "errors" will be loaded and saved with the new name. Saving in any different format requires reconstructing the file in the new format, and the "errors" may (or of course may not) be discarded. Reloading the new file in its new format and converting back to the the original format offers some hope that the file will be "reconstructed" into the original format and will not include the original error. If you don't change the format, you might as well just change the filename in Win Explorer.

You would of course want to chose a format for the "intermediate file" that doesn't produce a lot of image degradation in the conversion process.

John


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Subject: RE: Tech: Negative Image in MS Word
From: Stilly River Sage
Date: 30 Jul 07 - 01:48 AM

John,

Take some time to read up on PNG files. They are the stable files that keep all of the color information that GIFs were unable to do. GIFs draw from the 256 "web safe" colors, but they actually only use about 200, since there are some "reserved" colors that can be defined elsewhere (I forget how that part of it works). Anyway, bitmaps aren't easily read by most programs--many will balk when offered a bitmap. PNG is much more widely accepted now. And it doesn't need to be as large as a bitmap, though it is much larger than a compressed jpg. I try not to compress my jpg files, but it is sometimes necessary.

I find GIFs particularly useful when saving small files that I might use in several contexts that might get saved from one to the next. The most common application is in small "head shots" of local celebrities who are coming to campus to speak. Often if you visit a television or radio station to access their publicity files for various speakers, there will be GIF and JPG files to select from. Assuming there aren't a bunch of wildly contrasting colors in the studio headshot they are using for publicity, it doesn't substantially change the way photos look, but they behave better. I don't try to save complex images as GIF files. But they're great for buttons and banners and images with just a few colors.

When you're using Word you can drop in very large photos and save it to the file, and go about changing the size (dragging the corners or the edges, or opening the properties dialog box and telling it how large you want it to DISPLAY--this doesn't reduce the original size. I do the same thing with some web shots--I save it larger than it will display but I tell it what size I want it to be in my web document if I know people are going to be downloading it and will want a photo they can use in a larger format).

SRS


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Subject: RE: Tech: Negative Image in MS Word
From: Helen
Date: 30 Jul 07 - 02:34 AM

Hi,

The first thing I thought of is that if you select the photo, e.g. by clicking in the margin to the left of the photo (the cursor being the white arrow pointing diagonally to the top right) then the photo goes into negative colours. If you click anywhere in the document (not in the margin) after that the picture will de-select and go back to the correct colours.

Sorry, a simplistic explanation, but it makes sense that it would make the photo negative but not affect the printed output.

Helen


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Subject: RE: Tech: Negative Image in MS Word
From: Bev and Jerry
Date: 30 Jul 07 - 06:54 PM

Helen:

You're right. That's what usually happens. But, in this case, clicking somewhere else in the document doesn't deselect it!. And, we don't have to select it to make it go negative. It seems to do it on its own when no one is looking.

Bev and Jerry


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 30 Jul 07 - 08:32 PM

A rare, but not totally unknown, "feature" that appears in Word occasionally is a "corrupted ¶." It seems to happen most often in larger documents where there are lots of cut 'n pastes and inserts, but occasionally shows up if very large selections have been repeatedly sorted (Table|Sort).

When you select an image, by clicking on the image, it does NOT show negative in recent Word versions. It only "goes negative" if it's included in a selection that has both the image and some text.

When you click in the left margin, the selection is everything in the line adjacent to where you click, which would include a picture and at least the carriage return to which the picture is attached, which is the reason that clicking there shows the image in negative colors. (An inserted image always "anchors" to a ¶.)

Although I've never seen it happen, it's possible that a picture clipped to one of these mangled carriage returns would display as you're seeing.

The ¶ that you see if you turn on display of carriage returns marks the end of a paragraph, but also is a rather complex and mysterious object. It includes features of the "newline" character that moves the "insertion point" back to the start of the line, plus the "linefeed" character that advances the point to the next line, but also acts as a "bookmark" so that edits saved at the end of the file until a "full save" is done can be "pointed to the right paragraph," and it "contains" the paragraph style information for the entire paragraph to which it's attached.

I have NOT FOUND ANY METHOD FOR CREATING one of these "defective CRs" which makes it very difficult to convince people that they do occur, but there are two simple methods that will reveal one if it happens to occur. You need to turn on display of the Paragraph marks. In Word, Tools|Options, on the View Tab, in the Section marked "Formatting Marks" put a check in the box beside "Paragraph marks."

Method 1:

You normally search for "paragraph marks" using Edit|Find (or Ctl-F) and type "^p" (without quotes) in the Find what box. If you click somewhere above the suspect mark, and step through successive "Find Next" steps, the search will skip the mangled ones. The "defective" ones aren't really paragraph marks so they can't be found by searching for them, but can be detected by "not finding" them.

Method 2: (Using | to show a cursor position)

If you click to the right of a paragraph marker, the insertion point should jump to a location just to the left of the marker. You should get:

       |

The "mark" is one of the "funny ones" if the cursor goes to a position just after the mark, like:

       ¶|

Since I don't know of a way to "create" one of these defective marks, I can't make one to clip a picture to in order to see if it might do what you're getting, but you should be able to tell if your funny image is attached to one just by clicking and looking at where the cursor lands.

On the remote chance that you might find one, just deleting the ¶ and inserting a new one sometimes "passes" the defect to the new one. I've found it best to set the insertion point at the end of the paragraph preceding the corrupted one and hit Enter a couple of times, then put the insertion at the beginning of the paragraph that follows the "defective" one and hit Enter a couple of times, then select at least three consecutive lines of s with the bad one in the middle and delete them all. You can then adjust to the correct number of paragraph breaks (and reinsert the picture).

Again - this is a very rare thing, and I have no way to tell if it could be part of your problem; but it's maybe worth looking to see if your CRs are all good ones.

John


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Subject: RE: Tech: Negative Image in MS Word
From: Bev and Jerry
Date: 31 Jul 07 - 02:38 PM

At the moment, the suspect picture is behaving perfectly normally. As John says, if we select just the image it does not go negative but, if we select it as part of something else, it does.

We did the experiments John suggested and the "find" function does stop on all paragraph marks in the vicinity of the image. Also, the cursor always goes to the left of these marks.

On the other hand, everything now behaves normally so we might have inadvertently fixed the problem.

Bev and Jerry


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 01 Aug 07 - 01:39 AM

Bev and Jerry -

It was a real long shot, so I'm not really surprised you didn't find a crazy CR. They are apparently very rare, and it doesn't appear that anyone really knows where they come from or what effects they may have.

You may have earned yourselves one of the gimme-hats favored by some aircraft mechanics I've known:

"If it ain't broke, I haven't worked on it yet."

It may be best just to leave it alone until it develops some new symptoms.

John


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Subject: RE: Tech: Negative Image in MS Word
From: Helen
Date: 01 Aug 07 - 02:42 AM

JiK, those defective CR's have turned up in a few long documents I have written, which all included cut-&-paste bits. They are really annoying, and your method of creating a new clear spot to paste the paragraphs seemed to work most of the time, but in some cases I had to cut-&-paste bit by bit until I found the part containing the defective bit. Slow & tedious, especially when I was in a hurry, e.g. submitting essays or job applications with a specific deadline.

I didn't know the explanation for the effect but by trial and error I found a workable solution.

Thanks for the info.

And, Bev and Jerry, the problem has only gone away while this thread is active. As soon as the thread disappears out of view the problem will rear its ugly head again. It's playing with you, lulling you into a false sense of security.

:-)
Helen


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 01 Aug 07 - 09:08 AM

Helen -

A rather drastic "fix" for the degenerate CRs relies on the observed behaviour that Edit|Find ^p - the normal search for CRs in Word - can't find them.

You use Edit | Replace, "Find ^p" and "Replace With" something that won't otherwise be found in the document, such as "@@%@," Replace All.

All the good CRs will disappear. The only ones remaining should be the ones that are "corrupt." You should be able to scan/scroll through to find them visually fairly easily.

After you replace/fix the phony ones, you can use Edit | Replace and replace @@%@ with ^p to restore (Replace All) the missing CRs.

It does take a strong stomach and some considerable courage to deliberately delete all the paragraph breaks in a document you've slaved over, but this method does work FOR SIMPLE DOCUMENTS.

One problem with this method - and it's a big one - is that any paragraph formatting you've applied to individual paragraphs will be lost when the ^p is removed, so the method absolutely should NOT BE USED if you're using formal layout methods.

You could apply the method to a copy of a formatted document to find any broken CRs and then manually fix them in the "real document" perhaps.

I've used the method on some very large documents (after changing the filename and making sure the backup is safe), but only when everything is in "Normal" paragraph style. (Character formats like italics and bold, and font changes, are usually ok if not applied by a paragraph style.) I wouldn't think of trying it on most of my better work; but then the bad CRs only seem to show up when I push the limits - like sorting repeatedly in 300-page-at-a-time batches and such.

John


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Subject: RE: Tech: Negative Image in MS Word
From: Stilly River Sage
Date: 01 Aug 07 - 09:40 AM

I think you're all missing a big feature of Microsoft products here. Have you done a right click on the image and chosen "format picture"? You can choose to position it under the "layout" tab in front of or behind text, etc. If you choose "tight", you then choose "right" or "left" or "center," etc. so there are different ways the text will wrap around it. Those "carriage returns" are taken care of after you go through these steps.

SRS


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 01 Aug 07 - 12:49 PM

No Stilly. The carriage returns under discussion are NOT NECESSARILY associated with images, image placement, or image format. They occur randomly throughout documents and are an obvious Word "bug;" and they could affect almost anything, although we don't really know what they may do. Like spirits and gods - because we don't understand them or know where they come from or why they visit us. They are a "feature" that is NOT SUPPOSED TO BE THERE. I have confirmed that Microsoft doesn't believe in them, and refuses to admit that they exist.

Helen and I seem to be the only true believers, so we may form a cult - although I haven't asked. Some rituals have already been developed. Do we have any virgins prepared to volunteer? (I also haven't asked if Helen wants virgins, so we'll go slowly here.)

But for picture management, an easier way (IMO) is just to go to View|Tools, Toolbars, and check the "Picture" toolbar. Once this toolbar is "turned on," the toolbar will pop up whenever you click on an image, and should disappear when you click off the image. It probably will pop up on the window, but if you drag it once up onto the top toolbar it will appear and disappear there. All the tools are right there, and you can choose any "tool," but if you click the little "paint bucket" you get the "format" tools on tabs in a single window, exactly as you get by clicking Format|Picture; and the toolbar also has Crop, Rotate, Commpress (in versions that have it) and a couple of other "picture tools" immediately accessible on the toolbar.

John


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 01 Aug 07 - 12:51 PM

I should have noted that when you click View|Toolbars, the "Picture" toolbar probably won't be there unless you do it while a picture is "clicked."

John


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Subject: RE: Tech: Negative Image in MS Word
From: MMario
Date: 01 Aug 07 - 01:20 PM

JOhn - I believe you as I have found them in documents.

And Word is notorious for not displaying things correctly even when they will print correctly. Vice versa occurs a lot as well.

And I'm still waiting for it to get features that WordPerfect had 12 years ago.


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Subject: RE: Tech: Negative Image in MS Word
From: Helen
Date: 01 Aug 07 - 04:56 PM

JiK,

I notice you are not asking me to volunteer as a virgin. Should I be offended? Nah, probably not. Being married there is a high probability that I don't qualify. :-)

Reminds me of what my computer-techie hubby says: printers and other hardware [and in this case Microsoft software] can smell fear. The more you are in a drastic hurry, the more likely printers won't work or the spirit of the corrupted ¶ emerges to try to @@%@ up your day.

Helen


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 01 Aug 07 - 05:24 PM

I meant to say:

(I also haven't asked if Helen wants OTHER virgins, so we'll go slowly here.)

Some assumptions are safer more diplomatic than others?

MMario - I think you'll find that Word can do anything WP can do, even if it does things a little differently. I've had personal experience with both, and LiK worked for several years in Seattle law offices that required the use of Word Perfect, and we - like most others who've actually learned to use both at reasonably advanced skilled levels - strongly prefer Word. Both are good enough that there's no real reason to change, if you're happy with the one you know - and if you know enough to make either do what you need to do.

John


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Subject: RE: Tech: Negative Image in MS Word
From: Bev and Jerry
Date: 02 Aug 07 - 01:48 AM

Helen was almost correct. The problem is back!

We now notice some interesting things about the image. First, it prints out just fine. It's a picture of a concrete bridge which is mostly gray and the background is almost entirely green foliage. And, by the way, it's on a page by itself except for a short (less than one line) caption at the bottom of the page, several lines below the picture.

On the screen, the image is not actually negative. It's almost entirely bright green with occasional splotches of magenta which are vaguely reminiscent of the shape of the bridge.

In print preview, the image is not exactly negative either. The bridge is bright green as is the foliage below the bridge. Above the bridge, however, the foliage is kind of a dark red, definitely not magenta.

Neither the screen image or the print preview image is exactly like the printed image with the colors changed. The print preview image is recognizable as a bridge but the screen image isn't recognizable as anything.

And no, we haven't been drinking or smoking or injecting anything strange.

Bev and Jerry


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Subject: RE: Tech: Negative Image in MS Word
From: Bev and Jerry
Date: 02 Aug 07 - 02:00 AM

We closed Word and reopened it and the image now appears to be fine both on the screen and in the print preview! Closed Word and re-opened it again and the problem is back. Closed the document and re-opened it without closing Word and the problem stays.

Bev and Jerry


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Subject: RE: Tech: Negative Image in MS Word
From: JohnInKansas
Date: 02 Aug 07 - 03:41 AM

It would appear that the image itself probably is corrupted. The only thing I've found that resembles (but only vaguely) what's described is an image corruption resulting from an error in "color indexing" during creation of the image file.

Since the image does print okay but the thing looks different in Word, it's probably most likely that it's a metafile, with the "actual" image and a preview image. One of them is good enough to work (print?) but the other hardware is using the other one (intermittently?), which is corrupted.

Corruption of the kind seen might indicate that the image was originally saved in an "indexed color" format like a .gif from which someone, possibly the one(s) who posted it where you found it, made a sloppy conversion to the .jpg that you found.

In the absence of an editing program that will let you change formats to try to drop out the preview, if you can get a "good enough" print, it could perhaps be scanned to make a new "original" .jpg. (?)

There's also the possibility, if it's not really a "unique" image, that it's been posted at more than one web site. A Google Image Search for the filename it had when you found it, and/or with appropriate descriptive terms, might (slim chance, but better than none sometimes) find the same picture at another place.

Just as a maintenance exercise, if you haven't done it recently, I would suggest running Disk Cleanup (Start|Programs|Accessories|System Tools|Disk Cleanup) on your main (Windows) hard drive. Temp files and other clutter items are supposed to be cleared when you reboot, but sometimes there are a few left, and Disk Cleanup usually will get rid of any the "leakage" - especially any that might be eating into your Temp spaces/folders.

John


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Subject: RE: Tech: Negative Image in MS Word
From: Bev and Jerry
Date: 02 Aug 07 - 05:17 PM

John:

As it happens, this is a very famous bridge and a Google search turns up over 8,000 pictures of it, many of them just as good as the one we have. So, we could just "borrow" another one from a different site. Also, we plan to drive across this bridge in three days and we'll try to get our own picture of it.

Since this image prints OK and we have alternate ways of replacing the image, it's not really a problem for us. Still, it's kinda weird, don't you think?

Bev and Jerry


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Subject: RE: Tech: Negative Image in MS Word
From: Helen
Date: 03 Aug 07 - 02:14 AM

Kinda weird? We are talking about Microsoft, remember. If there were no oddball problems it would be weird. Too normal. :-)

Helen


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