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Tech: Unable to read yahoo web mail

GUEST,Al no cookie 10 Nov 07 - 12:50 AM
GUEST,Al no cookie 10 Nov 07 - 12:53 AM
Bonzo3legs 10 Nov 07 - 08:12 AM
JohnInKansas 10 Nov 07 - 10:07 AM
GUEST,Al no cookie 11 Nov 07 - 11:25 PM
Mr Red 12 Nov 07 - 07:52 AM
JohnInKansas 12 Nov 07 - 08:47 PM
GUEST,Al no cookie 13 Nov 07 - 11:34 AM
GUEST,Seiri Omaar 13 Nov 07 - 11:55 AM
GUEST,Al no cookie 13 Nov 07 - 02:04 PM
The Fooles Troupe 14 Nov 07 - 12:09 AM
JohnInKansas 14 Nov 07 - 06:45 AM
GUEST,Al no cookie 14 Nov 07 - 10:04 PM
JohnInKansas 14 Nov 07 - 11:22 PM
GUEST,Al no cookie 15 Nov 07 - 01:37 AM
The Fooles Troupe 15 Nov 07 - 05:02 AM
The Fooles Troupe 15 Nov 07 - 05:08 AM
The Fooles Troupe 15 Nov 07 - 05:12 AM
The Fooles Troupe 15 Nov 07 - 05:17 AM
The Fooles Troupe 15 Nov 07 - 05:24 AM
GUEST,Seiri Omaar 15 Nov 07 - 08:40 AM
The Fooles Troupe 16 Nov 07 - 05:56 AM
GUEST,Al no cookie 17 Nov 07 - 01:09 AM
JohnInKansas 17 Nov 07 - 03:41 AM
Mr Red 17 Nov 07 - 04:10 AM
Ebbie 09 Jun 10 - 10:58 AM
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Subject: Tech: Unable to read yahoo web mail
From: GUEST,Al no cookie
Date: 10 Nov 07 - 12:50 AM

On my W98SE computer, I am unable to read yahoo web mail in either Firefox or IE. I don't want to trash this computer or OS yet. Javascript is enabled. Any idea of what tweak might allow this to work again? I can see the title of the email, but when I click on it, it gets hung trying to load. No problem sending email, just receiving. And I can receive on a local email cliet. Just a problem with the web mail feature.

Al


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Al no cookie
Date: 10 Nov 07 - 12:53 AM

OOPS, I guess this should have been labeled a non-music thread. Sorry
Al


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Subject: RE: Tech: Unable to read yahoo web mail
From: Bonzo3legs
Date: 10 Nov 07 - 08:12 AM

Looks like new computer time!


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Subject: RE: Tech: Unable to read yahoo web mail
From: JohnInKansas
Date: 10 Nov 07 - 10:07 AM

When you use web mail, it's common for only the titles of incoming to be downloaded to you until you click on the message. With a slow connection (like mine) it can take a very long time for the actual message to be downloaded, after the click, so that you can read it.

Also with web mail (viewed in a browser1), the message usually does not "persist" on your computer when you leave the email site. If you want to look at it again the next time you check your email, it has to be downloaded again.

When you compose a message to send, it would be setup in RAM, and would send from there. Unless it's a large message, your computer probably wouldn't need to "page it off" to virtual RAM on the hard drive.

Incoming messages, though, don't necessarily go into RAM, but go instead almost directly to "scratch space" on your hard drive. Normally, you read web mail from your "Temporary Internet Files" folder in recent Win versions, and I think it was the same for Win98. Incoming email goes (almost) directly to the Temp Int folder, and then has to be opened from there (transferred in bits and pieces in and out of real RAM) for you to read the message. (Most browser pages do the same.)

If you haven't done a disk cleanup recently, your Temp Space (on the hard drive) may be just too full for incoming messages to be received(?), or at least may require a lot of "paging" to fit them into the available "virtual RAM" on the hard drive.

In WinXP and similar "modern" Win versions, Start|Programs|Accessories|System Tools will get you to "Disk Cleanup" which will offer you the option to "Delete Temporary Internet Files." I think Win98 should have something similar. You can also go to Control Panel|Internet Options which gives you the same utility you get as when you click "Tools" in Internet Explorer. The "Delete" button on the General Tab will look for files that are "candidates for deletion" and you can then choose to delete as many as possible. "Temporary Internet Files" and "Browser History" can almost always be safely deleted. Delete Cookies if you feel safe with remembering how to log back in here.

If you do the "Internet Options" thing in Control Panel, with your browser closed, you should get a fairly complete cleanup. Doing it in Internet Explorer may leave some "residue" since files that are open/in-use when it runs can't be deleted.

While I can't rule out some setting in your Yahoo!® account, in your browser, or in your Win98 that could conceivably cause the problem described, the most common cause that I've seen is just overstuffed Temp space on your computer. Win98, IIRC, can only use 5 or 10%2 of the contiguous free space on the system drive, so if you haven't defragged recently, and/or if your drive is fairly stuffed, you may just have gone past the limit for good operation.

1 Some email programs (like Outlook and/or Outlook Express) will show you a "Local Folders" area in your email setup and if you move messages from the web folders where you view them into a local folder they do actually get saved on your machine. I haven't heard of this option in any browsers, but it's a possibility.

2 The 10% limit is a default, and in Win98 it can be changed (again IIRC), but the requirement that the temp space be contiguous may prevent a change from having any real effect, and too large a temp space assignment can crash the OS - especially Win98.

John


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Al no cookie
Date: 11 Nov 07 - 11:25 PM

Thanks John,
I tried disc cleanup to no avail. I have 1.8 gig free on a 12 gig drive. Just recently defragged. The browser gets hung with the message "waiting for us.js2.yimg.com..."

I set all internet options to default in control panel.

Any more suggestions?


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Subject: RE: Tech: Unable to read yahoo web mail
From: Mr Red
Date: 12 Nov 07 - 07:52 AM

I will try tonight - I run Win98 though I do have a lot of RAM and HDD and I have the SP2 (unofficial) loaded. IE 5.5 & Mozilla.

WinXP and IE6 at work - no problem.


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Subject: RE: Tech: Unable to read yahoo web mail
From: JohnInKansas
Date: 12 Nov 07 - 08:47 PM

Al -

It's a little tough to get re-synched to thinking in old hard drive sizes, but your 1.8 GB free is not really very generous, and my recollection is that Win98 can use a naximum of 10% of the free space for temp files. That gives you a potential 180 MB, which is more than Win98 is likely to need or use; but there's the additional requirement that all of the temp space must be in a single contiguous space on the drive, so if the free space is split between several blank areas, the available temp space could be much less.

[For context I downloaded one document (of 3 that I "need") that was just over 200 MB yesterday. Lots of stuff stopped working before I got done, and until I did a lot of temp cleanup. I have over 30 GB free on my system drive and 100 GB on the drive where I was putting the downlad - WinXP - and it still "choked" some.]

Sometimes a repeat of defrag will "compact the free space" a bit more, and reassigning the temp space limits might get Win98 to look for a large contiguous space to put it in. It's been too long since I've messed with Win98 to remember what all can be accomplished or how to suggest doing it. We do have some with remaining skills with Win98, and I'll defer to them for details.

I don't know what kind of tech support your email provider (yahoo)offers; but contacting them might be your most useful option, if you can't find something more obvious on your own and haven't checked in with them already.

John


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Al no cookie
Date: 13 Nov 07 - 11:34 AM

Thanks, John. I'll try to defrag again and see if it helps. I did delete all temp files. Just so you know, when my free space previously got down to 1.2gig, the webmail worked just fine. Something happened, I don't know when, and it just stopped working. A web search finds others with the same problem, but none of the suggested fixes seems to help. Thanks for trying. This is a real puzzle.
Al


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Seiri Omaar
Date: 13 Nov 07 - 11:55 AM

Yahoo classic mail or the newer style? If the latter, switch to classic. and see if it works.


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Al no cookie
Date: 13 Nov 07 - 02:04 PM

I'm using classic style.
I've contacted the ISP tech support by email and have done everything they asked, except upgrade the OS, to no avail. They now suggest calling them. So, next time I'm in a good mood and have 1-2 hours of uninterrupted time, I'll give them a call and let them have their way with me. Thank you all here for your suggestions. I'm open to any other ideas as well.
Al


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Subject: RE: Tech: Unable to read yahoo web mail
From: The Fooles Troupe
Date: 14 Nov 07 - 12:09 AM

JiK

There are various types of 'defrag utility' - Norton used to have many 'modes', some of which would just defrag files, some of which would just 'pack' the disk, some of which would try to do all that...

The best and fasteset one for 98SE is the ME one apparently, I use that - it's reputedly faster than the standard 98 one to. It packs the disk - opening up all the free space at the end. It may still be available somewhere on the web as a 'courtesy' download, now that MS has dropped support.

I also have something called 'Disklite'(the free sam'le) from memory - I'm not using the 98 box at the moment - it just defrags files and spatters free space every where.


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Subject: RE: Tech: Unable to read yahoo web mail
From: JohnInKansas
Date: 14 Nov 07 - 06:45 AM

Foolestroupe -

I do remember seeing the WinME defrag recommended for Win98 users, but don't recall that I ever tried it. Of course there were lots of utilities for almost everything 'way back then.

There's also a "crossover" application with Format, due to the ability of some later Win versions to read drives larger than they can format (without partitioning). Don't quote me, but recollection is that the WinME format was recommended for Win2K if you wanted to format what we'd now consider a medium sized disk, and if you wanted one of the newer format types you had to format FAT (or FAT32?) and then "convert" after format. They admit that when you "convert to NTFS" you don't get all the same "benefits" as when you format NTFS directly, but never would say what got bent.

The current email difficulty looks like a "log-in" problem, since other obvious possibilitie have been examined. It's similar to something that has happened to me (about every 3 to 6 months) with HotMail, but I didn't expect that Yahoo would be stupid enough to replicate Hotmail's lack of control.

We've had several instances of "disconnects" over the past several years with Hotmail, and it's always been because they "moved the server." Almost every time they've done that, they've "automatically" redirected my email to the new server, but in the process have trashed the rest of my setup. It usually has required 'phone support1 to find out how they've screwed it up.

1 You can't get phone support for Hotmail - unless you have a "premium" service. Ours is, but they keep trying to say it isn't. I've managed to bully my way in via our MSN account to inform them that we do have a premium service because it's an "associated account" for the "Charter MSN" one, but otherwise I'd have been off the air 5 years ago with them.

John


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Al no cookie
Date: 14 Nov 07 - 10:04 PM

I defragged (is that a word?) with Norton Speed Disk a second time, still no joy.
Al


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Subject: RE: Tech: Unable to read yahoo web mail
From: JohnInKansas
Date: 14 Nov 07 - 11:22 PM

I think you mentioned that you get a "hang" with "Connecting" showing. This message usually shows during the time that your computer is negotiating the connection with the server. (Once the connection is made, the message is usually "waiting for ...".

If several people are having the problem, it's fairly likely that Yahoo has changed servers or has changed the setup on an existing one, and the new configuration isn't recognizing your login.

You might be able to pretend you "forgot your password" and see if a reset helps. They seem to be able to send you the necessary info even if you can't log in - usually.

Yahoo also has the reputation for having a fairly helpful "FAQ" section that you might consult at their website. If enough people have had problems they may have added a note there. although the typical response is to wait until people stop asking before deciding something is "frequently asked."

If they've wrung in a new server, it may be that your login fails because it's still going to the old one and your account isn't there any more. The Yahoo FAQ should give you a place to check what server you should be connecting to (they do change them occasionally, but the posted lists should be current). Your setup might look right but still be obsolete(?) if they've moved. (The doorbell rings, but nobody's at home.)

With my Hotmail, a frequent glitch when they screwed with their setup was that their "migration" unchecked the "use secure protocol" settings. Most email accounts require (or should) at least "secure authentication" for login, even if the mail isn't sent in a secure mode. That setting is in my Outlook Express setup, and I don't know where you'd find anything similar for a browser setup. (I almost never use "web mail.")

John


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Al no cookie
Date: 15 Nov 07 - 01:37 AM

I can log in just fine. After logging in, I can send email. I just can't read it. When I click on a message to read it, there is a message at the bottom of the browser that says "waiting for us.js2.yimg.com..." Then it does nothing more, it just waits there. That's what I mean when I say it "hangs". Maybe I'm not using the term correctly.

I wouldn't be surprised if it were something like a changed server, or something else on their end. I didn't change anything on my end.

Al


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Subject: RE: Tech: Unable to read yahoo web mail
From: The Fooles Troupe
Date: 15 Nov 07 - 05:02 AM

"If they've wrung in a new server,"


ooooooo, recently when I logged in, I got a screen asking if I would OK 'moving my files to multiple servers' or some such pseudo techo gibberish, supposedly 'to speed up my log in'... I said Yes...


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Subject: RE: Tech: Unable to read yahoo web mail
From: The Fooles Troupe
Date: 15 Nov 07 - 05:08 AM

ah "waiting for us.js2.yimg.com..."...

Us techno headed geeks know a few things to check when that shows up...

You could try to see if you can ping that server... if you can't reach it, it may be the problem...


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Subject: RE: Tech: Unable to read yahoo web mail
From: The Fooles Troupe
Date: 15 Nov 07 - 05:12 AM

Haha!

Trying now to login to Yahoo Answers...

Just got

"can't establish a connection to the server at login.yahoo.com."

:-)


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Subject: RE: Tech: Unable to read yahoo web mail
From: The Fooles Troupe
Date: 15 Nov 07 - 05:17 AM

HA! when I stopped using that url bookmark, and used one that called on 'answers.yahoo', etc, it went right thru immediately!


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Subject: RE: Tech: Unable to read yahoo web mail
From: The Fooles Troupe
Date: 15 Nov 07 - 05:24 AM

Nope, sorry, any current attempt to access a Yahoo login server fails...


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Seiri Omaar
Date: 15 Nov 07 - 08:40 AM

It must be a server thing. There's no problem on my end, and I checked all three accounts that I have with them. Contact Yahoo and tell them about it.


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Subject: RE: Tech: Unable to read yahoo web mail
From: The Fooles Troupe
Date: 16 Nov 07 - 05:56 AM

Finally got thru an hour later...

As to computers 'hanging' - I remember with one early version of Windoze, the MS technical gurus denied that the system would hang in a certain situation, just that the system would taken something like 27 hours to respond to a keystroke...


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Subject: RE: Tech: Unable to read yahoo web mail
From: GUEST,Al no cookie
Date: 17 Nov 07 - 01:09 AM

refresh


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Subject: RE: Tech: Unable to read yahoo web mail
From: JohnInKansas
Date: 17 Nov 07 - 03:41 AM

1. OF GENERAL INTEREST?:

AT&T Yahoo has a warning up in a sidebar that a recent McAfee AV update may interfere with connections to the internet. This doesn't seem to address the email problem, but might be of general interest. The failure to connect apparently isn't total, as Yahoo gives a web site that you should go to for fixing the problem: McAfee Repair The comment is that "you can still connect to https: sites" ? but apparently not to http: pages. Note that McAfee says the fix doesn't work for Win98 or WinME. I didn't look to see if there's additional help for the ancient ones.

2. Some general email help at email tips:

According to this page, Yahoo email allows you to use a POP3 setting to receive email, and use an SMTP service for sending. Normally you would use POP3 only if you use an email client program like Outlook, Outlook Express, or Thunderbird. For "web mail" you may use the SMTP IMAP service for both, or may just use an html connection. The site isn't clear on what "non-POP" connections should be.

For "browser/web email," the proper protocol should be automatic if you connect to an appropriate server; but email should be transmitted in a secure mode so browser security settings could affect success.

If you are using an email client it may be necessary to enter different settings in the client program for receiving and for sending email, hence one might work and the other not work. If your settings have been changed to show a difference between the settings for send and receive, but the server to which you connect uses only SMTP (or only html), since the SMTP server you would send to is at a different address than the POP3 from which you would receive incoming. If you don't use a client program there probably will be no place to enter a difference so ? probably ? this isn't the problem.

[Note that Hotmail provides ONLY html service now, although they previously allowed POP3 and SMTP for some users.]

3. If I put "us.js2.yimg.com" into Google to see if they offer anything about what this address is, it takes me directly to a Yahoo image search page and gives no other information. (From Google or from my browser address bar, the address is aliased to a page that opens at http://images.search.yahoo.com/).

The "waiting for" message may not show the complete address where the hangup is occurring, and the address shown may be just the "homepage" for an image server. The login page may be requesting info from us.js2.yimg.com/bunch of/other/address_info or some such. This raises the possibility that the login page (on the login server) is f**d, probably in a jscript call, or that your computer's login info isn't providing a "correct" bit of information for it to retrieve (?). If it's the latter, I would expect a time-out and an error message, but there's no guarantee of that.

4. RealLife Web Designs gives a listing of server addresses for various email services (although I can note that the information for Hotmail is not current). It gives Yahoo server addresses as:

Yahoo incoming mail server: pop.mail.yahoo.com
Yahoo outgoing mail server: smtp.mail.yahoo.com

If you are not using a client program the addresses may be different; and since server addresses do change, these may not be current.

I've attempted to find Yahoo's own server list, but apparently one has to be able to register as a subscriber at Yahoo Help to find it, or they don't think you need to know.

I've also, apparently, confirmed that AT&T Yahoo, SBC Yahoo, and "plain vanilla" Yahoo give very different "Help" results, probably because both AT&T and SBC have proprietary "packaged problem solvers" that are part of your machine's program kit (and that differ from Yahoo's own) that make it "unnecessary for you to know how they do it."

Your Yahoo "subscriber package" may have included "fixer utiltities" but I can't help you to find any that might be there.

John


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Subject: RE: Tech: Unable to read yahoo web mail
From: Mr Red
Date: 17 Nov 07 - 04:10 AM

Yup
i don't like Mozilla and it don't like Win98 (and it doesn't mention Vista - neither do I)

However if I switch to "Mail Classic" I can read.

Avatars need Flash - so I ainta gonna use that either.


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Subject: RE: Tech: Unable to read yahoo web mail
From: Ebbie
Date: 09 Jun 10 - 10:58 AM

I use Mozilla Firefox, Essential Links home page and Yahoo email - no problem. I also have Mozilla and Gmail with no problem.

For a couple of weeks my system was quite slow; I dumped Mozilla Firefox and re-installed it. I also dumped AVG for good measure and re-installed it. Everything has been rapid ever since.


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