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Tech: aol's gone weird on all home computers

Janie 14 Oct 08 - 09:20 PM
The Fooles Troupe 15 Oct 08 - 07:22 AM
Janie 15 Oct 08 - 07:43 PM
Janie 15 Oct 08 - 07:54 PM
Sorcha 15 Oct 08 - 07:55 PM
Zany Mouse 15 Oct 08 - 08:10 PM
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Subject: Tech: aol's gone weird on all home computers
From: Janie
Date: 14 Oct 08 - 09:20 PM

I am bumfuzzled. I have a free aol e-mail account, and they recently made some significant changes to the myaol home page (sign in). When I go on line on my Mac or PC Desktop at home now, the address bar starts running through aol addresses and ("error" appears in all of them), and eventually I get a message that the site is having problems or is temporarily unavailable and to try again.

This is not happening from work or when I use my laptop at home. The Mac is plugged directly into the DSL but the PC is wireless. I thought it was something weird with my DSL service when I saw it was happening on both the Desktops, but the laptop should have had the same problem if that were the case.

I tried simply typing in www.aol.com, and the same thing happens. To get to my e-mail, I have to google aol and click on a link for aol webmail, which will then let me sign in to my e-mail account.

Any clues will be most welcome.

Janie


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Subject: RE: Tech: aol's gone weird on all home computers
From: The Fooles Troupe
Date: 15 Oct 08 - 07:22 AM

"have to google aol and click on a link for aol webmail"

Try bookmarking that url and going there direct?


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Subject: RE: Tech: aol's gone weird on all home computers
From: Janie
Date: 15 Oct 08 - 07:43 PM

Thanks Robin. It did finally occur to me to do that, but I'd still like to fix the problem.


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Subject: RE: Tech: aol's gone weird on all home computers
From: Janie
Date: 15 Oct 08 - 07:54 PM

Problem fixed on the Mac. And I'm guessing it will work on the PC also.   I deleted the URL for my home page. Closed Safari, reopened it and reentered the url.

If I weren't so 'puter phobic I would of tried that 2 days ago.


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Subject: RE: Tech: aol's gone weird on all home computers
From: Sorcha
Date: 15 Oct 08 - 07:55 PM

Janie, clear cache/cookies, scan disc, de frag..re mark? I really don't know...but that might help. Could be an old cookie that has disintigrated.


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Subject: RE: Tech: aol's gone weird on all home computers
From: Zany Mouse
Date: 15 Oct 08 - 08:10 PM

Crumbs!

lol

Rhiannon


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