BS TechHelp email Attchmt to JPG on disk

Subject: BS TechHelp email Attchmt to JPG on disk
From: Uncle_DaveO
Date: 14 Oct 03 - 12:57 PM

A friend sent me, as an email attachment, a jpeg file of me singing at a local folk music club. He has done this before, and I had no problem with printing that one(I didn't have trouble with that here either) or saving the image to the desktop.

However, for some reason this image won't seem to save. Nor will another image he sent, the duplicate of which he previously sent and I was able to save to the desktop.

I have run a START/SEARCH on the whole system, just in case it got saved somewhere else than the desktop. No soap.

As a possible clue, I will say that since I last successfully saved such an image to disk I have changed from Netscape 4.76 to Netscape 7.1.

Any tech gurus here have any ideas?

Dave Oesterreich

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: GUEST,MMario
Date: 14 Oct 03 - 01:18 PM

So what happens when you try to save it?

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Joe Offer
Date: 14 Oct 03 - 01:32 PM

Hi, Dave - point to the picture with your mouse and try right-clicking (click with the right mouse button). I'll bet a menu will show up that will allow you to "save as."
-Joe-

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Don Firth
Date: 14 Oct 03 - 01:45 PM

One possibility: check the extension. I had a similar experience. I have a whole bunch of jpeg files from hoots, festivals, etc., saved in appropriately named folders, most of which have filenames like "Bob at Folklife-3.jpg." I saved a jpeg file recently from a website and it disappeared entirely. It wasn't in any of the folders, nor in "My Documents" or "My Pictures" (sort of default folders). I went back to the website and noted that the filename was something like "Whatever.jpeg." Now, I thought all extensions were limited to three letters, but apparently not. I ran a search for "*.jpeg" and found several files I didn't know were there, including the one I had just saved. Try searching for "*.jpg," then "*.jpeg," and see what shows up. Good hunting!

Don Firth

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Uncle_DaveO
Date: 14 Oct 03 - 02:14 PM

Okay, I'll restate it. I'm on Netscape 7.1, running XP Pro. The attachment file is named IMG_0370.jpg, as I recall the name. This opens fine on screen, and prints fine.

I have previously, with Netscape 4.76, routinely and successfully saved such images to disk by right-clicking and choosing "Save As" whatever. Indeed, I have done that with a previously received copy of one of the two attachments in this email. Neither this copy of that photo nor the new photo will do anything.

On right-clicking and choosing "SAVE AS" whatever (using DAVEDULC as the name, and alternatively using IMG_0370), and also doing the same thing and including the "jpg" ending, I get "done" at the bottom of the screen. When I look on the desktop, which was the displayed target directory, no such icon appears.

In case I haven't said so, the same thing happens (or DOESN'T happen) when I deal with the copy of the old photo I received in the same email.

Getting out and using START/SEARCH, searching the whole system for "all files and folders" with such names, I find no similarly named file.

Incidentally, I sent this image to myself from 7.1, and then got on Netscape 4.76, which I have used in the past and been successful with this operation, and received the email from myself bearing this image. It opens fine, and prints fine, but will not save for me in 4.76 either.

I have emailed my friend, asking for a retransmission of the new photo, just based on the possibility that there might be something wrong with the email, which then caused the malfunction. Seems unlikely, but possible, I suppose. I have had no problems with similar images he has sent me previously.

Dave Oesterreich

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Mark Clark
Date: 14 Oct 03 - 02:15 PM

Another way to search is to right-click on your hard drive icon while exploring “My Computer,” select Search or Find, then, using the date search capability, search only for files modified during the last day. This will give you a list you can sort by time (click on the column heading) and you can see what files were created or updated about the time you tried to save your image.

      - Mark

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: GUEST,MMario
Date: 14 Oct 03 - 02:18 PM

*very interesting*

No clue at to what is going on   The only time I have seen activity like that is with
a) corrupt documents
b) copy protected documents

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Bill D
Date: 14 Oct 03 - 02:59 PM

if the image will display and print..it DOES exist on your machine. You need to know exactly where the program (which program? Outlook?) stores it...from there you can open it, copy it, etc....Look in the defaults of your email program and see if you can find & control where attachments are kept..(I NEVER save anything to the desktop, but always in a file of my choosing, so I don't know if that is part of the problem...and once it is in a file, even if it is still the email attachment file, I use a separate picture viewer to open it and print it...etc...)

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Uncle_DaveO
Date: 14 Oct 03 - 04:46 PM

Yes, assuredly the image is on the machine; it's just not in the form I want it. As I understand it, the attachment is more or less a part of the email file. I want to bring it to the screen (no problem) and then use Netscape(?) Windows through Netscape(?) to save that memory to a jpg file on the hard disk, which I can then use to
a) make attachment to email(s)
b) post on my website
c) send to Mudcat for inclusion in my personal identification and info file, (for those to see, who have a strong stomach).

I never use Outlook, and very seldom IE.

MMario, your "a) corrupt documents" is what I was referring to when I speculated that there might be something wrong with the email, which then caused the malfunction. That's why I have asked my friend to retransmit to me.

Dave Oesterreich

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: JohnInKansas
Date: 14 Oct 03 - 05:05 PM

There are two somewhat different ways of sending pictures via email.

The preferred method is to "attach" the picture file to the email. If you actually are receiving an attachment you should NOT see the picture "in the email" until you specifically open the attachment.

If you really have an "attached file" you should be using your email program's "save attachment as ..." function, to put the file someplace where you can get it to view with a proper image viewer.

If you see the file in your email, it most likely is not "attached," but has instead been "pasted" into the message. While you should be able to right-click and "save picture," some email programs will override your "name" and location selection, and will put the file in a default location using a "dummy" name that's a random bunch of giberish. Usually it will be saved as a .jpg file, but the name sometimes doesn't come through.

In XP, the most common default location is "My Documents\My Pictures," so you might look there for anything "strange" that might be a picture.

The main disadvantage of pasting the picture into the message is that the pic is usually saved, from the display, at "screen resolution," usually about 72 dpi, regardless of the quality of the original. This doesn't make for very good reproduction later - especially if you want to enlarge more than a little. Since some email services balk at attachments, it's sometimes the only available method; but a "real" attachment is best if you can use it.

With at least some email programs you can set up to "automatically open attachments." This is NOT a recommended setup, since many virus nasties come in attachments that should be scanned by your AV before you open them.

I can't tell from your description whether you are actually talking "attachment" or if you're getting a "paste." The difference is often overlooked, though; and it might be worth talking to your "sender" to be sure you agree on which method you're working with. You could also try sending yourself the same picture using the two methods in separate mailings to see if there's a difference with your setup(?).

If you got a "done," something got saved somewhere...(?).

John

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Uncle_DaveO
Date: 14 Oct 03 - 07:07 PM

I said and meant "attachment". I've been playing with this thing all day, and I did send myself an email with a pasted-in "already open" image. From that, I was able to make an image as a desktop. "Aha!, says I! I'll go find where that its, and away we go!"

Bummer! It's a bit map, not a jpeg.

My friend did send me another email with the photo as an attachment. No improvement, so I take it that it's not a corrupted message of some kind that's at fault.

I did try moving the incoming message to my DRAFTS folder, and changing the addressee to be me, and sending it. It never arrives.

I have not yet, but I will look in MY DOCUMENTS, PICTURES, etc., to see what I can see. Thanx for the suggestion.

Dave Oesterreich

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Uncle_DaveO
Date: 14 Oct 03 - 07:54 PM

Whoopee! Thank you, Mark Clark! The mystery is solved; the quest is achieved!

Searching for DAVEDULC, modified 10/14/03, I found it in the root directory of C:. The extension is neither jpg nor jpeg; it's jpe!

I'm curious as to why it was saved in the root, but that's not too important.

Thank you for your inputs, one and all, and particularly Mark Clark.

Dave Oesterreich

Subject: RE: BS TechHelp email Attchmt to JPG on disk
From: Bill D
Date: 14 Oct 03 - 08:09 PM

ahh..great! some programs automatically shorten jpeg to three letters..jpe, and that fouls things up, jpg is the one that 'works'...
glad that is solved, Dave..