Hissyfit website mysteriously disappears

Subject: Hissyfit website mysteriously disappears
From: Linda Kelly
Date: 03 Aug 05 - 05:28 PM

I never touched it honest! If people want to access our website then I am afraid it appears to have gone, which is a bit of a pity really. I am trying to work out why but in the meantime, if you need to contact me please pm me.

Subject: RE: Hissyfit website mysteriously disappears
From: Peace
Date: 03 Aug 05 - 05:32 PM

I just googled

hissyfit, site

It's there.

Subject: RE: Hissyfit website mysteriously disappears
From: Linda Kelly
Date: 03 Aug 05 - 05:56 PM

unfortunately Peace we cannot claim to be the all girl band rocking audiences all over Melbourne -oh that we were! We are www.hissy.co.uk and I still can't find us!

Subject: RE: Hissyfit website mysteriously disappears
From: nutty
Date: 03 Aug 05 - 06:12 PM

This is what I got Linda......................

Error 404: / is not found at this location

Please refer to the setup and troubleshooting guides.

Back to www.hissy.co.uk homepage

Document:
            /
Time:
            Wednesday, 03-Aug-05 23:04:56 BST
Remote host:
            62.254.64.16

Someone may be able to interpret.

Subject: RE: Hissyfit website mysteriously disappears
From: Peace
Date: 03 Aug 05 - 06:19 PM

Sorry Linda. Look here.

Subject: RE: Hissyfit website mysteriously disappears
From: mack/misophist
Date: 04 Aug 05 - 12:48 AM

Your host seems to be Easy Space. I'd guess that either their server is down or they pulled the site for some reason. Ask them. You have paid the rent, haven't you?

Subject: RE: Hissyfit website mysteriously disappears
From: Joe Offer
Date: 04 Aug 05 - 01:02 AM

Here is the Google Cache of the page, in case it helps.
Hissyfit??? Gee, it sounds like my ex-wife....
Good luck, Linda.
-Joe Offer-

Subject: RE: Hissyfit website mysteriously disappears
From: Dave Hanson
Date: 04 Aug 05 - 02:56 AM

Perhaps it's throwing a wobbly or having a hissyfit.

eric

Subject: RE: Hissyfit website mysteriously disappears
From: Sttaw Legend
Date: 04 Aug 05 - 03:16 AM

Linda, what a brilliant scam wish I had thought of it.

Exactly the same thing happened to harriWatts band website "now you see it now you don't" and we have never seen it since.

You can turn it back on now - I wont tell

Subject: RE: Hissyfit website mysteriously disappears
From: Rasener
Date: 04 Aug 05 - 03:49 AM

Linda
Read the information below carefully - i'll only say it once :-) I think your problem lies here.
Cheers
Les

Error 404 information
The most common reason for this is that the link pulling up the pages/pictures is addressed incorrectly.

A common way of incorrectly addressing the link is to build the site on the home computer where the pictures are kept in a directory of the hard drive. Then, when it is uploaded the links are still addressed to a directory of the hard drive. The easiest way of finding out where the link is addresses to is to right click on the empty box or the 404 field and then select "Properties". You will then be shown the address of the link. If this starts "c:/....." Then it is still addressed to a directory on your hard drive.

So obviously you need to change this to the address of the image on the web site. The other way that this can be addressed incorrectly is that either the directory or the page/image file in the address is spelled incorrectly or does not exist. It may sound very basic but the pages/images do have to be loaded onto the site and at the location you are specifying them to be at. It is always worth checking this as it is often the problem. So, for example, if you had a web site called www.easyzone.net and you are linking to a page file called "images.html" contained in a directory on the web site called "pages" then the address then the link would look like:

www.easyzone.net/pages/images.html   The images are missing because the path to them is incorrect

Subject: RE: Hissyfit website mysteriously disappears
From: Linda Kelly
Date: 04 Aug 05 - 04:32 PM

thanks for the help guys -it was all, well.... useless really! I have contacted easyspace whom I have paid by the way, and flung myself on their mercy. When the website has been restored I will expect you to put abusive comments in the guestbook espescially Les (Villan)since he would normally make them to my face and I think he needs a change!!!

Subject: RE: Hissyfit website mysteriously disappears
From: Rasener
Date: 04 Aug 05 - 06:09 PM

LOL

Subject: RE: Hissyfit website mysteriously disappears
From: mack/misophist
Date: 05 Aug 05 - 12:14 AM

After reading the 404 notice more carefully, I suspect the Villan is right. If / isn't there, then either there's nothing there or your pathnames are wrong.

Subject: RE: Hissyfit website mysteriously disappears
From: Amos
Date: 05 Aug 05 - 12:29 AM

Can't be that -- the error is not that the index page or home page appears without its images but that the entire website is 404ing on the EasyWeb servers; also, if I understand it right, it WAS there and now is not. Even if the image pathnames had been left local in error, this would not have gone down this way.

It appears to me more likely that EasyWeb cooked their DNS server and failed to re-generate it correctly.

Just a guess.


A

Subject: RE: Hissyfit website mysteriously disappears
From: Malcolm Douglas
Date: 05 Aug 05 - 12:39 AM

Joe found a cache of the page at Google, therefore it was in place a week or two back. Pathnames probably aren't the problem unless they have been changed since then. After owner error, the most usual cause of vanishing webpages is host error.

Try to access the site via ftp, which you presumably used to put the page(s) up in the first place. Can you access the site that way? If not, then it may well have been lost by "easyspace". The link to their "setup and troubleshooting guide" doesn't work either, incidentally, so I suspect maintenance problems on their server.

Subject: RE: Hissyfit website mysteriously disappears
From: Rasener
Date: 05 Aug 05 - 02:08 AM

The plot thickens.

I only posted the 404 help info as this is normally the first port of call and where most errors occur.

However Amos & Malcolm have valid points. It is normal though to clear the obvious errors first before getting deeper. That way you know it can't be the simple ones causing the error.

e.g.
My printer isn't working, what are you going to do about it?

Have you checked to see that all cables are connected properly and that the power is switched on?

No, but it can't be that.

Can you please check the cables and power switch. If it isn't that we will check other things that could be wrong.

Hang on I will check.

Bugger, somehow the power is turned off - must have been the cat. Sorry to have taken up your precious time. oooh i do feel an idiot. :-)

Cheers
Les LOL

Subject: RE: Hissyfit website mysteriously disappears
From: GUEST
Date: 05 Aug 05 - 06:57 AM

If you have ftp access couldn't you just re-upload your back up local copy of the site?

Especially in light of their terms and conditions -

"Data stored on our servers is not guaranteed to be backed up. It is recommended that you keep an independent backup of important data."

Subject: RE: Hissyfit website mysteriously disappears
From: Stephen R.
Date: 05 Aug 05 - 11:42 AM

Malcolm is right (as ususal): I think the problem is with the host. The 404 page has a link to easyspace.custhelp, and I couldn't access that either.

Stephen

Subject: RE: Hissyfit website mysteriously disappears
From: Rasener
Date: 05 Aug 05 - 12:25 PM

If that is the case, they don't seem very good. Unless its just a one off.

Subject: RE: Hissyfit website mysteriously disappears
From: Linda Kelly
Date: 05 Aug 05 - 05:53 PM

I think the ftp route is the best idea. Easyspace have not come back to me yet. The site was definitely there a wee ago I check regularly. Will come back if I find out anything.