BS: WORD Document Problem

Subject: BS: WORD Document Problem
From: Ebbie
Date: 21 Aug 09 - 01:09 PM

I'm tearing out my hair here- In the last few weeks I've been creating a document for a book(let) due to go to print by the middle of next month. Lots of research has gone into it and - the probable crux of the problem - lots of photos.

As of yesterday morning the document will not open. It is obviously still in the system because the length of it is given - more than 9000 words - but the screen is blank.

And now whenever I click on it in a vain effort to make it come up, it crashes and displays this message. "... has encountered a problem and needs to close. Sorry for the inconvenience."

I called my provider but since it is software related they can't help.

I do have several versions of the document saved on the computer so all is not lost but none of the versions have all the photos I so painstakingly copied. All other Word documents load and display normally.

Any ideas? I just realized I haven't tried a System Restore- I'll do that next.

Ebbie

Subject: RE: BS: WORD Document Problem
From: olddude
Date: 21 Aug 09 - 01:18 PM

Ebbie
PM me I will give you my email address ... you can email me the doc, I will repair and sent it back to ya

no problem
Dan

Subject: RE: BS: WORD Document Problem
From: Ebbie
Date: 21 Aug 09 - 01:30 PM

Watch for my PM, Dan!

Subject: RE: BS: WORD Document Problem
From: olddude
Date: 21 Aug 09 - 02:07 PM

For others who have this issue:

There are several ways to recover information contained in a data file from within Word. You can sometimes recover information in a Word document by inserting the file into another Word document. To do so, create a new Word file using the Normal.dot template by going to File | New | Blank Document. When the blank page appears, click Insert | File. When the Insert File dialog box opens, select the troublesome Word document and click OK. The file should appear in the new document. You can then save the file to a new file name and continue.

If this doesn't work, you can try to open the file by using Word's linking feature. You'll start by creating a dummy Word document and then going to File | New | Blank Document. Type any text you want into the new document. Select the text and then click Edit | Copy.

Next, create another dummy Word document. In this new dummy document, click Edit | Paste Special. When the Paste Special window appears, click the Paste Link radio button and select Formatted Text. When you click OK, the information you copied from the first dummy document appears.

After that, click Edit | Links. This displays the Links window. Select the first link and click Change Source. When the Change Source window appears, select the troublesome Word document, click Open, and click OK. The document should appear in your second dummy Word document. Then, break the link by clicking Edit | Links | Break Link. Click Yes when Word asks you if you're sure you want to break the link.

Another way you can recover documents inside of Word is to use Word's text converter. Click File | Open. When the Open dialog box appears, select the troublesome Word document. But, instead of clicking OK, first select Recover Text From Any File from the Files Of Type drop-down list. This filter will import straight ASCII text from any file, including your damaged Word document. You will lose Word formatting, but you should at least be able to extract most of the text information from the file.

Subject: RE: BS: WORD Document Problem
From: artbrooks
Date: 21 Aug 09 - 02:17 PM

I'm afraid to ask but...what version of Word do these instructions work in?

Subject: RE: BS: WORD Document Problem
From: olddude
Date: 21 Aug 09 - 02:19 PM

Art
should work in all versions, they are well known tricks

Subject: RE: BS: WORD Document Problem
From: Ebbie
Date: 21 Aug 09 - 02:30 PM

I sent my document off to you a few minutes ago, Dan. Whatever happens, I'll be farther ahead than I am at the moment.

The "tricks" may be well known in some quarters, Dan, but they're way beyond my ken. However, I'll print off your post and keep it for future reference.

And I thank you. wholeheartedly.

Eb

Subject: RE: BS: WORD Document Problem
From: olddude
Date: 21 Aug 09 - 02:43 PM

Ebbie
check your mail hon
you should be all set ok
let me know if you have any more issues
Dan

Subject: RE: BS: WORD Document Problem
From: Ebbie
Date: 21 Aug 09 - 03:00 PM

I can't believe it - it's here, it's openable and savable and accessible and I'm back in business and you are fast. I notice that most of the photos are gone but that probably happened when I was dinking around with the silly thing. No worries- there's more where those came from.

Ebbiegrovelingingratitude Gratitude, that is.



(I got lots of issues, Dan. :)

Subject: RE: BS: WORD Document Problem
From: olddude
Date: 21 Aug 09 - 03:03 PM

Most welcome, that broken link I think was causing you the issue

Subject: RE: BS: WORD Document Problem
From: Ebbie
Date: 21 Aug 09 - 05:59 PM

Hmmmm. How did I break it?

Subject: RE: BS: WORD Document Problem
From: olddude
Date: 21 Aug 09 - 06:25 PM

Oh you didn't Ebbie, sometimes on word the links get broken when adding pictures ... nothing you did wrong

Subject: RE: BS: WORD Document Problem
From: Don Firth
Date: 21 Aug 09 - 06:41 PM

Gawd, I love a happy ending!!

Don Firth

Subject: RE: BS: WORD Document Problem
From: Ebbie
Date: 21 Aug 09 - 08:44 PM

I said this before but it vanished: Me too!

Subject: RE: BS: WORD Document Problem
From: Mrrzy
Date: 21 Aug 09 - 09:05 PM

Also helps to save in lots of little files, word sometimes doesn't like very large files, like those with lotsa pix...

So happy with the outcome, thanks Dan!

Subject: RE: BS: WORD Document Problem
From: olddude
Date: 21 Aug 09 - 09:44 PM

God Bless my pleasure my friends that is what I am here for to help