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Tech: Firefox Problem

Ebbie 23 Aug 09 - 07:19 PM
bobad 23 Aug 09 - 07:26 PM
McGrath of Harlow 23 Aug 09 - 07:38 PM
Bill D 23 Aug 09 - 07:45 PM
Bill D 23 Aug 09 - 08:02 PM
Rapparee 23 Aug 09 - 08:49 PM
Acme 23 Aug 09 - 09:23 PM
Ebbie 23 Aug 09 - 09:25 PM
Ebbie 23 Aug 09 - 09:45 PM
Jeri 23 Aug 09 - 09:48 PM
Ebbie 23 Aug 09 - 09:50 PM
Bill D 23 Aug 09 - 10:15 PM
Jeri 23 Aug 09 - 10:23 PM
olddude 23 Aug 09 - 10:32 PM
wysiwyg 23 Aug 09 - 10:56 PM
wysiwyg 23 Aug 09 - 10:57 PM
Ebbie 24 Aug 09 - 01:12 AM
Mr Red 24 Aug 09 - 06:20 AM
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Subject: Firefox Problem
From: Ebbie
Date: 23 Aug 09 - 07:19 PM

Ha. I posted this a few minutes ago below the line and it's already halfway off the page without a single nibble. Try it here instead. I have a problem

Man, I'm gettin' tired of all this whining. But I have another problem.

Some time back I switched from Internet Explorer to Mozilla/Firefox. no problems, other than I had to learn a whole different terminology and look in different pockets with different labels. But no real problem

Then yesterday I went actively looking for the cache feature and finally found it. Emptied same. There were dozens of cookies that I found also and I deleted them also, reinstating those I want to keep.

But this morning- ha! Mozilla does not respond! It does not open! It doesn't even shiver!

So what did I do and how do I undo it? In the meantime I'm back on IE but so many of its features are out of date and I'd rather not mess with it. I've just gotten used to Firefox.

Thanks in advance...
Eb


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Subject: RE: Tech: Firefox Problem
From: bobad
Date: 23 Aug 09 - 07:26 PM

I don't know what's wrong but I would suggest removing it using ADD or REMOVE in CONTROL PANEL then re-downloading. Good luck.


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Subject: RE: Tech: Firefox Problem
From: McGrath of Harlow
Date: 23 Aug 09 - 07:38 PM

Sounds as if you removed something you need. Easy done. As bodad says, reinstall it.

Rather than digging around in the Firefox cache to remove cookies, better just to click on "Tools", open up "options", then select the privacy tab, and click on "remove individual cookies", which shows you all the cookies you have, and you can pick them off as you choose, or on "remove all cookies" which would get rid of them all, but shouldn't take away anything that Firefox needs.


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Subject: RE: Tech: Firefox Problem
From: Bill D
Date: 23 Aug 09 - 07:45 PM

,,,and! One wonderful feature that you can get once you are running again is Session Manager, which can save several 'sets' of browsing sessions and allow you to go back to when it was all working ok... (I just used it today after a PC problem)


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Subject: RE: Tech: Firefox Problem
From: Bill D
Date: 23 Aug 09 - 08:02 PM

also...it 'might' help to look at the Firefox folder(s) in a File Manager and see if various components are there. (the cache, as you must have discovered, is stored in a different place than the program files.)
There should be a number of folders...'chrome', 'components', 'dictionaries'....etc....plus an .exe file of about 300 kbs. and a lot of dlls.


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Subject: RE: BS: Problem - Firefox Disappeared
From: Rapparee
Date: 23 Aug 09 - 08:49 PM

Do you mean the icon on the desktop disappeared, or the whole program has vanished from the computer?


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Subject: RE: Tech: Firefox Problem
From: Acme
Date: 23 Aug 09 - 09:23 PM

Reinstall it sounds easiest.

I like the addon called TabGroups Manager. Makes it easier to keep track of groups of windows, kind of like having tabs under tabs.

SRS


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Subject: RE: Tech: Firefox Problem
From: Ebbie
Date: 23 Aug 09 - 09:25 PM

I mean, Rap, that the icon is on the desktop and the browser is listed as being on the programs I have but nothng happens when I click on it.

Through IE I went to Mozilla- no prob, but it wanted me to install a whole new one.

I may have to do that- but doesn't that mean that I will have to reset all the the stuff I want on it?

It seems to me that Moz/fox is not nearly as user-intuitive as IE. The names it gives things don't resonate in my mind.

See, Bill D: all this means very little to me: Firefox folder(s) in a File Manager and see if various components are there. (the cache, as you must have discovered, is stored in a different place than the program files.) There should be a number of Firefox folders 'chrome', 'components', 'dictionaries'....etc....plus an .exe file of about 300 kbs. and a lot of dlls.

Almost the only thing I recognize there is 'dictionaries'. :) I know some of those are extensions but I've never messed with them. And I don't even know where 'File Manager' is on Firefox.

I may have to go back to IE.


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Subject: RE: Tech: Firefox Problem
From: Ebbie
Date: 23 Aug 09 - 09:45 PM

Well, I swan.

I can't figure out how to remove Mozilla Firefox. It claims that Firefox is OPEN, and it can't remove it until it is CLOSED. So I went through the normal procedure using Add/Remove Programs in Control Panel.

No change.

Sot then I went to Start/Run/Programs/Remove by name.

No change.

Any further ideas?


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Subject: RE: Tech: Firefox Problem
From: Jeri
Date: 23 Aug 09 - 09:48 PM

Control/Alt/Delete, then close it from there and uninstall it or try re-booting the computer and try to uninstall it.


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Subject: RE: Tech: Firefox Problem
From: Ebbie
Date: 23 Aug 09 - 09:50 PM

Thanks, Jeri.

It doesn't show up on Crtl/alt/delete. I'll try rebooting...


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Subject: RE: Tech: Firefox Problem
From: Bill D
Date: 23 Aug 09 - 10:15 PM

Sorry, Ebbie...I assume too much... A "file manager" is a generic term for stuff like "Windows Explorer" which I 'almost' never use, since there are better ones. It just lets you look at all the files on the computer. Once you get used to what to look for, you may see patterns...including bad ones.

Jeri's idea is the right one, but I can't imagine why none of the standard tricks aren't working. If Firefox IS 'open', it should show in 'processes' under ctrl-alt-delete.


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Subject: RE: Tech: Firefox Problem
From: Jeri
Date: 23 Aug 09 - 10:23 PM

I have a friend who once tried downloading something and it screwed up her computer so it was acting like malware. The problem was that the download was only partial and the screwed up program was still trying to run. Sounds like something important got deleted and the Firefox is partially running and the part that would let it close is buggered. Just guessing.

I have to pack it in (and leave deleting weenie-stiffening spam to other mods). I hope Ebbie was not sucked into her monitor by poultryguests or anything...


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Subject: RE: Tech: Firefox Problem
From: olddude
Date: 23 Aug 09 - 10:32 PM

reboot reinstall call me if u need help PM and I will give you my phone number Ebbie


Dan


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Subject: RE: Tech: Firefox Problem
From: wysiwyg
Date: 23 Aug 09 - 10:56 PM

I had a somewhat similar problem, on one of the laptops, where Firefox went screwy so I uninstalled it and re-downloaded it and it's never been quite right since. But that's the same laptop that got shut down wrong once in a hurry (lightning next door) and Firefox isn't the only screw loose since then. Another thing it did was rip only parts of some CD songs (they gopt shortened) and squelchy noises got added to some songs I ripped also. Then there were the audbook chapters that swapped occasional dialog phrases with other chapters-- made for pretty surreal bedtime stories (but they were pretty surreal stories to start with).

I just figure it's the personality of that particular laptop-- sort of picturesque. It also does GOOD things I would not want to give up

:~)

~Susan


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Subject: RE: Tech: Firefox Problem
From: wysiwyg
Date: 23 Aug 09 - 10:57 PM

(PS and yes, Dan, that IS all part of my fiendish plot to lure you here for an offertory.)

~S~


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Subject: RE: Tech: Firefox Problem
From: Ebbie
Date: 24 Aug 09 - 01:12 AM

Well, I ended up doing a System Restore - should have thought of it before. It is all back and working.

But I never did get Firefox 'closed'. I suspect that what I did was check or uncheck something that needed to be unchecked or checked. :)

Thank you, everybody. And thanks for the chuckle, Jeri - "poultryguests", indeed.


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Subject: RE: Tech: Firefox Problem
From: Mr Red
Date: 24 Aug 09 - 06:20 AM

I installed FF2 on my old machine and got fed-up with the auto-links. I removed one by looking in the registry. I haven't removed the second, yet.

I need to use different browsers to check my website is not doing strange things. Would that all webmasters tried this. Particularly via dial-up. They can't see the problem when it is pointed-out to them. "It looks OK on my machine" is the usual head in the sands response.


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