Tech: Eudora won't install

Subject: RE: Tech: Eudora won't install
From: The Fooles Troupe
Date: 17 Feb 04 - 06:36 PM

Incidentally, I found that my mail sends and pickups were sped up enormously by adding the IP addressesor the mail servers into the hosts file - my ISP DNS server takes about 5 secs to respond - must be at other end of country! And since I use Mailwasher, every check there is sped up too.

Also speeds up accessing places like the Mudcat too..

Robin

Subject: RE: Tech: Eudora won't install
From: Bill D
Date: 17 Feb 04 - 06:30 PM

stuff to look at...
Eudora bugs under XP

found using this search

(one place says to particularly sure virus software is turned ooff during installation)

Subject: RE: Tech: Eudora won't install
From: The Fooles Troupe
Date: 17 Feb 04 - 06:07 PM

Under XP Eudora needs to put the mail message files in a different default location from the pre-XP versions - later versions - especially V6 do this. You can still have it work in old area if you are upgrading on Win98 etc.

Don't know if that is part of your problem...

Robin

Subject: RE: Tech: Eudora won't install
From: Peter K (Fionn)
Date: 17 Feb 04 - 05:10 PM

I'd be surprised if the OS is the problem. I had no trouble installing Eudora 5.2 (the full version with compulsory ads) on XP and that was more than a year ago. Your defences are probably too strong.

The ads are not a problem in my view - they occupy only about 1.5 x 1.5". At first I got pop-up windows scolding me if I allowed other windos to obscure the ads, but even that doesn't happen now.

Subject: RE: Tech: Eudora won't install
From: Bill D
Date: 17 Feb 04 - 05:09 PM

I'll bet you can get it back with some little trick...but if you have to have a good, free program soon (beyong what is in Mozilla), try Pegasus. (and have you tried that Thunderbird email program you mentioned? Talk seems to indicate it is nice.)

(I have several programs, but Eudora is always my main one...and Eudora was my mother's name!)

Subject: RE: Tech: Eudora won't install
From: JohnInKansas
Date: 17 Feb 04 - 04:59 PM

Purely speculative, Kat, but the error message saying that Uninstaller can't initiate sounds like the "Windows InstallShield," the normal "handler" for software installation and removal, thinks that Eudora is already on your machine and is trying to take it off.

If you copied Eudora files, from any version, onto the machine, or made an unsuccessful prior installation attempt, the installer may be recognizing Eudora files, and looking for the uninstall files, or key files it normally removes - which aren't there.

In most normal software installations, Windows makes "uninstall" backup files, for use if you want to remove the software later. Disk cleanup will ask if you want to delete them to save space, so they often go away.

It may be that new installations of Eudora attempt to remove old versions before installing themselves, especially if you're installing to a "default" folder containing prior version files. Some programs do this. If the installer thinks the program is already there, and can't remove it, the whole new installation may fail.

As I said, this is pretty much guesswork; but I've seen a few, fairly rare occurances. Usually an installation - where this happens - will proceed if you can move the right old files out of the folder(s) (maybe just rename the folder and let the new install create a new one with the name it wants?).

John

Subject: RE: Tech: Eudora won't install
From: katlaughing
Date: 17 Feb 04 - 04:17 PM

Thanks, guys. I've tried all kinds of things, including the above suggestions, to no avail. I feel bereft without my Eudora.:-) I DID find, at Qualcomm, that they've had to do some things differently for WinXP, but even following their guidelines for that, I didn't have any luck.

I'll try a search on google, again, following your advice, Bill. If that doesn't work I may haveto try out google's..er, Mozilla's new email program. I refuse to use Outlook Express(ed).

Subject: RE: Tech: Eudora won't install
From: Bill D
Date: 17 Feb 04 - 03:47 PM

it is 'almost' impossible to move a program like that anyway...just copying files seldom works, as lots of things need to be written to the registry, etc..so you are at least on the right track.

You didn't say if you are trying to do the free version or not, but I agree that you need to close EVERYTHING that might disapprove of the installation.
One trick I have used is to read the 'exact' error message about 'uninstaller' or whatever, and paste some set of words from it into Google "groups" search....on the theory that someone has had the same problem and had it answered.

(It is also possible that, if you are now in XP as opposed to Win98 or something, that some procedure is different with the new OS...but as professional as Eudora is, it oughta work.)

Subject: RE: Tech: Eudora won't install
From: Mark Clark
Date: 17 Feb 04 - 02:37 PM

I've installed Eudora and I know that the free version of this very good program does include adware that the "anti" tools will delete. The licensed version of Eudora isn't supposed to include the adware and doesn't force you watch adds so if you have trouble you may want to try the licensed version. It may still contain the hooks for ads that the adware fighters will find but that is okay, you're not obligated to have the hooks included.

Eudora for Windows is professionally packaged with installer and scripts so I doubt there is a problem there.

The free version of Eudora includes a license that must be agreed to in order to install the program. That license requires that you leave the ad mechanisms in place. You can choose where in the program window you'd like the ads to appear but you're legally bound to let them be presented. As I said, I don't know whether that agreement is technically enforced or just relys on the honor system.

      - Mark

Subject: RE: Tech: Eudora won't install
From: JohnInKansas
Date: 17 Feb 04 - 02:13 PM

kat -

I don't know anything about Eudora, but ... Many Win-compatible programs can be installed by opening Control Panel and using the add/remove software utility; but quite a few others have their own packaged installation scripts. A well-behaved one of these will actually use the Microsoft "runtime" installer, but attempting to "call" the installation from Control Panel instead of just double-clicking the install.exe file that the maker provides can sometimes give symptoms like you've described.

There should be a "readme" file (or several) of some sort in the download that may tell you for sure which method to use(?)

The suggestion that your "anti" software may be blocking your installation is also a good one.

John

Subject: RE: Tech: Eudora won't install
From: Mark Clark
Date: 17 Feb 04 - 01:54 PM

It's hard to tell without actually sitting at your computer, Kat, but if you're running any spyware/adware watchdog programs, that might be the problem. Turn off your watchdog programs then try to install Eudora. If that works, you can still go back later and remove the adware that Eudora installs. I don't remember whether removing the mandatory adware causes problems for Eudora or not so be sure you drop breadcrumbs so you can find your way back if you need to.

      - Mark

Subject: Tech: Eudora won't install
From: katlaughing
Date: 17 Feb 04 - 12:16 PM

I just thought I had it all figured out with the new tower.:-)

First, I tried to get my old version of Eudora, from the old computer to new, using the networking thing. No go. So, I went to Qualcomm's site and downloaded it.

No matter what I do, when I try to install Eudora, I get an error message about the UnInstaller not initializing, that I may not be able to uninstall the program and then it quits.

Download goes fine, each time, of various versions, including their newest, its alternative, and the older 5.something version. I went through their troubleshooting steps, even downloading the recommended GetRight and its plug-in for Mozilla, rebooted, etc. and I still get the same error message.

I searched google for help but didn't see anything that wasn't total tech-speak, so...any suggestions?

Thanks,

kat