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Help: boohoo - probs with dt database... (Mac)

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jayohjo 13 Jun 00 - 11:50 AM
Pene Azul 13 Jun 00 - 02:38 PM
MMario 13 Jun 00 - 03:00 PM
catspaw49 13 Jun 00 - 03:35 PM
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Subject: boohoo - probs with dt database...
From: jayohjo
Date: 13 Jun 00 - 11:50 AM

I've just downloaded the mac version of the dt database, but it won't work! Every time I click on a song, the whole thing shuts down and claims an error of type 3 occurred, and says I have to shut the whole computer down and start again. I've got Mac OS 9. Anyone computery-minded out there? Can anybody help me?
hopefully, jayo


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Subject: RE: Help: boohoo - probs with dt database...
From: Pene Azul
Date: 13 Jun 00 - 02:38 PM

It's been a while since I worked on Macs, but here goes. The type 3 error is an illegal instruction error. That means either there's a bug in the program, an incompatability with OS9, an extension conflict, some combination of those, or something similar. If the program works with extensions turned off, there's probably an extension conflict. Starting up with the shift key held down will boot with extensions turned off. Here (click) is an article from Apple tech support on troubleshooting extension conflicts. If it doesn't work either way, try removing it, downloading it again and reinstalling it, in case you have a corrupt file. Before going nuts on troubleshooting you should check with other Mac users and see if it works for them. They might have some first-hand advice for you.

PA


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Subject: RE: Help: boohoo - probs with dt database...
From: MMario
Date: 13 Jun 00 - 03:00 PM

I believe that the MAC version is several operating systems behind, but you could check with DickG about that.


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Subject: RE: Help: boohoo - probs with dt database...
From: catspaw49
Date: 13 Jun 00 - 03:35 PM

Have you read all the info re: Dt fonts and all that on the Download page? Try writing to Dick direct or post in the HELP forum.

Spaw


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